Hooray Health & Protection Reviews 40

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I can highly recommend Hooray and their assistance in helping us move to a new health insurance has been invaluable. Rikki understood the needs of our business and ensured that our new product was sui... See more

Rated 5 out of 5 stars

Hooray provided a market report for our company (management consultancy) which included quotes from all the big 7 health insurers. Charlie was great, helped us to switch insurers with a total of 35% s... See more

Rated 5 out of 5 stars

Hooray Health & Protection were really helpful with helping us to set up our income protection plans. They were attentive and listened carefully to our needs whilst also keeping us up to date with al... See more

Company replied

Rated 5 out of 5 stars

Since my initial enquiry, John has been proactive, helpful and effective, with timely responses providing the right level of detail I need to make the right decisions for my start-up. This includes s... See more

Company replied

Company details

  1. Health Insurance Agency
  2. Income Protection Insurance Company
  3. Insurance Broker
  4. Key Man Insurance Company
  5. Life Insurance Agency
  6. Term Life Insurance Provider Company

Written by the company

Hooray Health & Protection are a team of UK based health and protection experts, who through technology and outstanding customer service, always do right by our clients. We are a specialist insurance intermediary in the health and protection insurance industry, providing affordable financial advice, online or by telephone, to avoid any unnecessary delays; protecting what's important to you. We provide help for SMEs (under 500 employees) as well as individuals and pride ourselves in our unique ability to source quotes for clients with hazardous occupations, existing health conditions or high risk businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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Rated 5 out of 5 stars

Excellent customer service

I can highly recommend Hooray and their assistance in helping us move to a new health insurance has been invaluable. Rikki understood the needs of our business and ensured that our new product was suitable for us, not just in terms of cost but that it met our needs overall. During and after the process Rikki has supported us, with help and answers to our questions, and has made the entire process so much easier. We are looking forward to continuing to work with her!

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended in making a complex situation easy

Esme at Hooray has supported our business when we were looking to move away from a private medical policy. She provided us with information on healthcare cover, EAP and cash benefits for the team. Her support, speed of response in answering my 800 questions and making the processes of setting everything up so smooth has been invaluable. She’s a joy to work with!

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Esme was consustenly in contact with the company and provided excellent options and support.

January 1, 2025
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

That's fantastic to hear! Thanks so much for taking the time to leave a review Cheryl :)

Rated 5 out of 5 stars

John Kavanagh sorted out some great…

John Kavanagh sorted out some great health insurance solutions for team. He is very professional and customer orientated. Priced very good too!

July 8, 2024
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

Hi Eamonn, we really appreciate you taking the time to leave a review - and it's great to hear you've got the policy that you and your time were looking for.

Rated 5 out of 5 stars

since my initial inquire Esme was…

since my initial inquire Esme was brilliant in guiding me through the process of the numerous insurance options. i cannot recommend high enough.

December 4, 2024
Unprompted review
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Reply from Hooray Health & Protection

Hi Lee, I'm delighted to hear that Esme was able to make insurance easier to understand. Thanks so much for your glowing review :)

Rated 5 out of 5 stars

Since my initial enquiry...

Since my initial enquiry, John has been proactive, helpful and effective, with timely responses providing the right level of detail I need to make the right decisions for my start-up. This includes support with changes as we've begun to grow. Thanks to John and the team at Hooray!

September 3, 2024
Unprompted review
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Reply from Hooray Health & Protection

Thanks Mike, we really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Esme has been amazing and so fast

Esme has been amazing and so fast! it has been really helpful having her guide us through the renewal process and now we have a dedicated account manager to support our team - which is a huge time saver for us. Thank you!

September 3, 2024
Unprompted review
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Reply from Hooray Health & Protection

We really appreciate your kind words Kerri! All the best to you and the team at Runna :)

Rated 5 out of 5 stars

Responsive and thorough

John has been responsive and thorough. Hooray has given solid pricing and been very easy to work with

April 15, 2024
Unprompted review
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Reply from Hooray Health & Protection

Thanks for your review Michael - we always like to make things as simple as possible!

Rated 5 out of 5 stars

Amazing service from Stuart Issac and…

Amazing service from Stuart Issac and his team. Highly recommend for all PHC and Employee Benefit solutions.

April 1, 2024
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

That's wonderful to hear Lesley! Thanks again for leaving such a glowing review :)

Rated 5 out of 5 stars

Our experience with Hooray was always…

Our experience with Hooray was always positive, in particular Esme who was our contact. She displayed enormous patience and was always helpful and never showed any impatience which undoubtedly she felt! Many thanks. COP

August 15, 2024
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

I can confirm that Esme never gets inpatient! In all seriousness, we really appreciate the review and look forward to helping you with your policies going forward. Thanks again :)

Rated 5 out of 5 stars

The experts

I am an Account Manager that works with Hooray on a daily basis. They are experts in their field, very approachable, and overall a great team to work with.

April 30, 2024
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

We really appreciate the kind words Adam!

Rated 5 out of 5 stars

Hip hip Hooray!

I work with Hooray on a day to day basis. They are always knowledgeable, diligent and friendly and are easy to get hold of. They definitely go the extra mile for all of their clients and it is easy to see why they have picked up so many awards in recent years.

April 24, 2024
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

That's really nice of you to say - thanks Jason!

Rated 5 out of 5 stars

Hooray Health is great to work with

Hooray Health is great to work with! Their clear vision and excellent communication ensure our project's success. They're responsive and open to new ideas, which makes the whole process smooth and enjoyable. I highly recommend them for a rewarding experience.

Thanks Charlie!

April 16, 2024
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

Thanks Nydia, your review is much much appreciated!

Rated 5 out of 5 stars

Reputable Company

A professional, welcoming, and knowledgeable Team - Hooray have a well deserved reputation in the industry. It is a pleasure working with all at Hooray

April 15, 2024
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

Thanks Angela, we really appreciate you taking the time to leave such kind words!

Rated 5 out of 5 stars

Great service

I speak with Hooray Health & Protection on a regular basis and they are always very friendly and knowledgable.

April 11, 2024
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

We're always very happy to help! And we pride ourselves on being friendly and approachable so we're delighted to hear that...

Rated 5 out of 5 stars

Put the client first and easily contactable

I work as a account manager that deals with Hooray on a daily basis. The guys at hooray are always pleasant, friendly and most of all easily contactable. They put the customer first with their insurance needs

April 11, 2024
Unprompted review
Hooray Health & Protection logo

Reply from Hooray Health & Protection

Thanks Liam, I really appreciate these wonderful words! Looking forward to working with you again in the future.

Rated 5 out of 5 stars

Above and beyond

They go out of their way to make sure you're on the right plan(s), providing a breakdown of what the different insurers are offering in the process. Advisors are very friendly and knowledgeable.

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

So firstly they tried to promote a…

So firstly they tried to promote a scheme to a largely Scottish staffed company with the salesman seemingly knowing little to nothing about the Scottish NHS including that this scheme meant we would pay for prescriptions through them that are free here. There were very few doctors using the scheme here (ARI Aberdeen) which made it useless for me specifically. They also did not reply to a GDPR SAR within the legal deadline for these things but have now done so.

January 1, 2024
Unprompted review
Rated 5 out of 5 stars

Corporate Health Insurance renewal - excellent service

Hooray provided a market report for our company (management consultancy) which included quotes from all the big 7 health insurers. Charlie was great, helped us to switch insurers with a total of 35% savings (against our renewal price). The whole process of switching of insurers was brilliant – they handled the whole process from start to finish. I would highly recommend any companies out there to use Hooray Insurance.

July 28, 2021
Unprompted review

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