Purchased some additional deck dome lights in April. Ordered 3000K lights. Due to weather and other issues, did not install until October. Found that the lights were 5000K, which did not match the oth... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their shipping rates are ridiculous for a small order. However, they had brown chain link fence, which is nearly impossible to find. We decided to drive from NY to Ohio to pick up our order. Excellent... See more
Company replied
Sott was very informative. As expertise led me to the items needed to finish my project after two weeks of running around to different fence companies that did not have what I needed Your service i... See more
Company replied
Had a fairly large order delivered of hardware and a few rolls of 6ga chainlink. First time ordering larger items for delivery but they exceeded my expectations as always. Highly recommend Hoover Fenc... See more
Company replied
Company details
Written by the company
Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one. As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.
Contact info
4521 Warren Ravenna Rd, 44444, Newton Falls, OH, United States
- 330-358-2335
- hooverfence.com
4.8
Excellent
6K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
stay away buy from someone else
you will get half the order and they will not make it right,
November 24, 2025
Unprompted review
Reply from Hoover Fence Co.
We hope you will take the time to update your one star review for us. We reviewed your order and even though you placed an order for the incorrect product, our sales staff went above and beyond, making an exception to send you the product that you intended to order, no charge, to ensure your satisfaction and to make sure you could complete your project. Our staff is always available to answer product questions prior to placing orders.
Driveway gates
Driveway gates.
Shipped out quickly. Very heavy duty for my wood gates.
Easy to install. Looks great.
November 7, 2025
Reply from Hoover Fence Co.
Thank you for letting us know that loved your new Snug Cottage Hardware Strap Hinges! We appreciate you taking the time to leave us a five star review and are happy to hear that you new drive gates look great!
The 2 inch diameter opening does not…
The 2 inch diameter opening does not fit a 2 inch PVC pipe.
November 7, 2025
Reply from Hoover Fence Co.
We see that you ordered the LMT Square adapter cap for 2" O.D. posts. Tubing, used for fencing, uses the outside diameter (O.D.) for measurements. Pipe, used in the building supply industry, uses the inside diameter (I.D) for measurements. If you are using 2"I.D. PVC Pipe, then the outside diameter is likely 2.375". If you try using 1-1/2" I.D. PVC pipe with a 1.9" O.D., then the adapter cap should work just fine. Please feel free to contact our sales staff if you have any questions about your project. We are happy to help!
Exactly What I was Looking for
Hoover Fence is exactly what I was looking for and couldn't find locally. The selection was great. The hardware I recieved was exactly whatbinwas expecting. Items were shipped immediately and I recieved them within 3 days with Standard shipping.
More information about the hinges that were available, including capacity and dimensions, would have made my decision easier and I probably would have ordered a sooner. I hoped I was getting what I needed and was not disappointed.
November 11, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a great review! We are happy to hear that we had the hardware that you needed and could get it to you quickly. Some of our hardware will have limited specifications, but we are always available by phone or email if you have any questions about our product. The hinges that you purchased are great for wood walk gates that are up to 8'H x 4'W. If your gate dimensions are different than this, or if you gates will be thicker than 3", then please feel free to contact us about your project. We hope your new gate looks great!
Quick and easy with a good price
Quick and easy with a good price. Will definitely use them in the future. Thank you!
November 12, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a five star review! We appreciate your endorsement and are happy to hear that you had a great shopping experience with us:)
Kudoos To Hoover Fence's Online Store
I have been using Hoover Fence's online store for a number of years now and have always had above and beyond service from all departments involved.
November 10, 2025
Reply from Hoover Fence Co.
Thank you for continuing to shop with us and for taking the time give our team your kudos! We appreciate your business and are always available to assist you with making sure your orders ship with little muss or fuss:)
Reply from Hoover Fence Co.
Thank you for the great review! We're glad we had what you needed, when you needed it, to finish up your chain link project:)
Nice buy fast delivery.
November 10, 2025
Reply from Hoover Fence Co.
Thank you for giving us a five star review! We hope your new drop rods work well for your gates!
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a five star review! We appreciate your feedback and wish you luck on your gate project:)
Reply from Hoover Fence Co.
Thank you for the wonderful compliment! We are happy to hear that we had the parts you needed to complete your job successfully:)
The product got delivered so quickly
The product got delivered so quickly. It’s perfect.
October 27, 2025
Reply from Hoover Fence Co.
Thank you for letting us know that you received your new Snug Cottage Hardware Loop Latch quickly and that you are happy with the product! We appreciate you leaving us a five star review and hope to have you shop with us again!
Reply from Hoover Fence Co.
Thank you very much for the excellent review! We're glad that we had the post anchors that you needed to complete your project:)
You have everything I need for fencing
October 31, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a five star reivew! We appreciate your continued business and hope to keep being your one stop shop for fencing:)
Reply from Hoover Fence Co.
Thank you for letting us know that you had a five star shopping experience with us! We wish you luck with your project!
Always easy to order and delivery is as…
Always easy to order and delivery is as scheduled. Great service.
October 29, 2025
Reply from Hoover Fence Co.
Thank you for giving us a great review and for letting us know that you had an easy shopping experience and received your latch as promised. We wish you luck with your project!
Reply from Hoover Fence Co.
We are glat to hear that your new split-rail loop latch was exactly what you needed to complete your project! Thank you for giving us a five star review!
Reply from Hoover Fence Co.
Thank you for letting us know that you received great service when you came to pickup your order. We hope your new split-rail fence looks amazing:)
The product was exactly what I needed
The product was exactly what I needed. It actually works better or maybe was installed better than the original.
October 17, 2025
Reply from Hoover Fence Co.
Thank you for leaving us a five star review! We will wager that the new drop rod both works better and was installed better this time around;) We're glad that we had what you needed to secure your double gate!
Excellent customer service provided and…
Excellent customer service provided and available fence replacement panels and posts shipped quickly.
October 24, 2025
Reply from Hoover Fence Co.
Thank you for giving us a great compliment! We are happy to hear that you recieved great customer service and that your replacement fencing arrived quickly! We hope your fence looks good a new now:)
Easiest 'winter' doorways we have ever installed!
Once we install the header over the door in our 3 geeked up run-ins, the installation was very easy! Compared to the first vinyl we installed a few years ago, this is thinner, we'll see how well it holds up to our severe winter storms here in the NW lower peninsula of Michigan. We at times will get gale winds from Lake Michigan, or we will get a Polar Vortex or an Alberta Clipper that will come through and wreck havoc. Every winter is different and we always hunker down for whatever comes, the best we can. I love that we can see through these vinyl 'curtains'! I love the 'bullet' hangers, so easy to put the pre-punched vinyl hanger 'curtains' on!
October 24, 2025
Reply from Hoover Fence Co.
Thank you so much for leaving us a detailed product review! We are glad to hear that your installation went smooth. We use these door strips in our warehouse and for our bay doors and they hold up well for NE Ohio weather. Centaur has two different configurations for these door strips: 50% and 100% overlapping. If you notice that you need more coverage for your doors, I recommend ordering additional replacement strips with us so that you can install the 100% overlapping. You can also use weights or magnets at the bottom of the strips and doorway to help keep the strips closed in nasty weather. Please reach out to us if you need any assistance in ordering. Thank you again and we hope your run-ins stay draft free this winter!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.