Hope Plumbing Reviews 

487
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

It's rare to find service professionals who care beyond their expertise. From start to finish, the service was professional and customer focused. I had the privilege of having Zach with Hope Plumbing... See more

Rated 5 out of 5 stars

We had Hope Electric do an upgrade on our electrical panel, from 100 amps to 200 amps. Logan Buckmaster was the electrician on the job, and he and his apprentice Nolan, did an excellent job. If you... See more

Rated 2 out of 5 stars

Quick to respond and come out. However, the technician didn’t understand problem. Had consults on phone a couple times to diagnosis problem. Once quote was received it was way higher than expected. We... See more

Rated 3 out of 5 stars

Wanted to know if I had the instruction manual to help him figure out what was wrong with the water softener -he figured it out by calling tech support. Did not wear shoe covers. Seemed pretty sure... See more

Company details

  1. Plumber
  2. Handyman

Information provided by various external sources

Hope Plumbing is a locally owned and operated full-service, residential and commercial plumbing company located near the heart of Broad Ripple in Indianapolis, IN. Hope Plumbing started as a practical labor of love between Jack Hope and Brad Persic and quickly transformed into a business the community trusted. That is because their skilled plumbers in Indianapolis have the training, knowledge, and experience to handle any challenge customers through their way. They specializes in older homes and understand when to preserve and replace plumbing fixtures. Additionally, they can help you with things like water heater installations, leaking toilets, repiping, clogged drains, and more. With friendly, uniformed plumbers who are punctual and courteous, they hope you have the most pleasant experience. Call (317) 900-4513 to request a service today!


Contact info

3.3

Average

TrustScore 3.5 out of 5

487 reviews

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3.3

All reviews

(487)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

We have an old home

We have an old home. Hope Plumbing's plumbers have always been able to remedy the plumbing issue as well as install new fixtures.

Hope Plumbing's office staff is very helpful in scheduling appointments and following up to confirm arrival times.

October 12, 2017
Unprompted review
Rated 3 out of 5 stars

I needed some plumbing related issues …

I needed some plumbing related issues with the commodes in the home to be addressed. The technician you sent was very professional and knowledgeable. I did not like the fact he recommended each commode to be completely updated. I had three to be repaired and the estimate came in at about $1,000. I knew how to fix the commodes but my time is valuable however this estimate was out of line. I went out bought the parts and repaired all three for about $18. I did have him put in a frost-free bib which I had a much lower estimate from a competitor of yours but Dana was so helpful I felt the need to give him some business. I will use your company if there are some hourly rates available verses set fees as if you are a doctor's office.

October 9, 2017
Unprompted review
Rated 4 out of 5 stars

Great but

Would have been five stars except $300+ to change the wax ring on a toilet.

October 7, 2017
Unprompted review
Rated 1 out of 5 stars

Canceled the first appointment 3 hours …

Canceled the first appointment 3 hours after the window. The next day the technician arrived at my house and spent an hour chatting. He then proposed to snake my basement drain for $469.00! Reluctantly I agreed so I could get the job completed. He then said he didn’t have the proper equipment on his truck so he had to go back to the office and return. I canceled with the company and called another sewer company. They came out and completed the job for $180.00!

October 6, 2017
Unprompted review
Rated 5 out of 5 stars

Hope Plumbing was very professional

Hope Plumbing was very professional, quick to respond, and thorough. Jeremy did a fantastic job installing our faucet and ensuring our plumbing issues were resolved. I was very pleased with their service and appreciate their hard work!

October 5, 2017
Unprompted review
Rated 5 out of 5 stars

I felt they did and excellent job …

I felt they did and excellent job investigating the drain pipe in our new home and gave us a no nonsense approach to repair and costs. They saved us several thousand dollars of repairs down the road

October 5, 2017
Unprompted review
Rated 5 out of 5 stars

No water pressure!

Easy to schedule, quick diagnosis- not a plumbing problem I had been dreading but a
water softener issue( rented from Elgin who replaced tank the next day). Did have my old toilets rebuilt and reseated. Don't think that was an easy job! Happy no charge to get extra parts delivered. No push to replace the old bisque and blue toilets either.

September 20, 2017
Unprompted review
Rated 3 out of 5 stars

I felt the rep was more focused on …

I felt the rep was more focused on selling me a complete new bathtub then addressing the immediate plumbing problem I called about. Although I understand the upsell approach I simply needed help with my problem and the next bid focused solely on that and I hired them instead

September 17, 2017
Unprompted review
Rated 4 out of 5 stars

The services were done well

The services were done well. Picking a showerhead finish from teh Delat book was a mistake. I should have asked to see samples in person before the job started. The kitchen sink handle is loose, but everything else is great.

September 14, 2017
Unprompted review
Rated 5 out of 5 stars

We've always been pleased with Hope …

We've always been pleased with Hope Plumbing. They specialize in older homes, so they understand and are ready to deal with anything that can come up. The service is unfailingly professional, friendly and courteous. I'd recommend them in a heartbeat.

September 12, 2017
Unprompted review

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