The staff are very responsive and friendly. Whenever I had a concern, they were quick to address it and resolve it. They took my concerns seriously and made sure I had the most comfortable stay possib... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff are very responsive and friendly. Whenever I had a concern, they were quick to address it and resolve it. They took my concerns seriously and made sure I had the most comfortable stay possib... See more
Company replied
I've been with Horizon Lets for nearly a year now and they offer exceptional service. I'm a landlord with three properties with them across the country and wouldn't hesitate to recommend them. They de... See more
Company replied
I’ve used Horizon for 2 of my properties now and are faultless and provide a great service. I had a major issue with my 2nd property and they took control of this and produced a quick turnaround, tota... See more
Company replied
Whilst I've not used these folks as neither a Landlord nor rented through them as a tenant, they have been very helpful. A set of family photos were posted to the wrong address, arriving at one of t... See more
Company replied
Horizon Lets are Lettings Agents in Sheffield. We were started by landlords, for landlords. We provide the service we wanted to receive: reliable, bespoke, professional and transparent.
Newton Drive 155, FY3 8LZ, Blackpool, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent agency, great to work with them, always very responsive.
Can’t recommend this company enough!
Very thorough and genuine people who seemed to have our best interests at heart. Responded promptly and had a clear understanding of what would best meet our needs.
Thanks again for all the advice and guidance in choosing the perfect property.
I have worked with Horizon Lets for a very long time and can honestly say I am utterly delighted with the service I have received. To say 5* is not enough. I would highly recommend them.
Excellent service all round, customer services are exceptional and all work is undertaken is excellent.
Extremely helpful and understanding of my needs. Very transparent with all details and made my side a lot easier to cope with. A friendly team who I would highly recommend.
As a professional property investor having good people around me is very important. Horizon have been a great source of guidance and they really do know what they're talking about. Highly recommend.
Excellent agency very high standard. I would recommend this agency to anyone.
Professional and thorough lettings service for our rental property. Regular communications from the outset with honest, reliable advice always given. Our tenants are very happy, as are we. Would highly recommend.
Ive been working with Horizon lets for about a year now and I’ve had only a great business experience with them. We were able to work together fast and effectively as their employees are always on the ball and respond so quickly. They are honest people who want to make the letting experience better for landlords and everyone involved, and move away from the stigmas associated with traditional letting agents.
I have been a longstanding tenant of Horizon and always found them very easy to deal with. Always a quick response whenever repairs have been needed and would recommend them to anybody. As a tenent it is always a concern to deal with landlords and letting agents but can honestly say that horizon are completely hassle free!
Honest, trustworthy, reliable team who know what they are doing and do it well. If you want a safe pair of hands, look no further.
Whilst I've not used these folks as neither a Landlord nor rented through them as a tenant, they have been very helpful. A set of family photos were posted to the wrong address, arriving at one of their properties, they were kind enough to get in touch by letter and then post them back to us - most appreciated (especially given we've never paid them anything!).
Thanks!

Reply from Horizon Lets
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.