Hortology Reviews 

There was a problem with the first shipment as the courier had obviously dropped the box and the pots were cracked.

Hortology sorted it immediately - got them quickly redispatched and they arrived in pristine condition. Lovely pots.

The sign of a quality company is how they handle a problem. This is a quality company.

Great quality plants and pots, very happy with my purchases.

Ordered on Sunday, received on Tuesday. Substantial ceramic Ryan pot in shiny gold (I ordered the largest size). It isn't what I would call 'shiny gold' - but shimmers - exactly as it appears on the website. The pot is very classy (and heavy!)

Good quality plants as described and quick delivery with plants packaged well.

I have ordered plants from this company several time. They are a great company. My purchase this time was for a plant pot. As usual it was carefully packaged and arrived on time. As a customer what more can I ask for?.

Kept me informed every step of the way & received such healthy plants

Broken plant delivered and was given a choice of replacement with zero fuss. Fabulous selection of green babies and fabulous staff and customer service!

Great and fast service from Hortology!
Plant arrived in a secure recyclable box in a very good condition and exactly as described on their website. It was handed to me by the delivery company within the delivery time slot. I will be ordering more plants in a very near future. Happy customer, thank you!

Superb choice of plants. Particularly impressed by the selection of houseplants on your site and quality of the three plants i ordered. They were packed with such great care and arrived in perfect condition.
You can see these have been very well-tended and nurtured. I will definitely use Hortology again in the future.

I have ordered several plants and pots from Hortology and deliveries have been speedy and hassle free. The plants have all arrived well packed and in immaculate condition. I wholeheartedly recommend this company.

I recently ordered a large Hydrocare 165cm Yucca (affectionately named “Everest”) from Hortology and I could not be more impressed with the experience from start to finish. He's HUGE!!!
They kindly ordered the plant in specifically for me and kept me updated throughout. When it arrived, it was in immaculate condition; far better than I expected for such a tall specimen. The packaging was exceptional. It was secured carefully, well protected, and clearly packed by people who genuinely understand plants and how vulnerable they can be in transit.
The team were knowledgeable, approachable and generous with advice. They guided me on the correct pot size and how to set up the Hydrocare system properly, which gave me real confidence when positioning and maintaining the plant at home.
The Hydrocare system itself is a game changer. It takes so much of the stress out of watering large statement plants, and to my knowledge Hortology are the only UK company offering this system at this level. It makes owning bigger plants far more manageable and reliable.
After this experience, I am completely converted to Hydrocare and fully intend to purchase more plants in this system!! I am already planning a Money Tree and a Kentia Palm next.
Professional, knowledgeable, beautifully packaged plants and genuinely helpful customer service. I would not hesitate to order again.

I have placed 2 orders for 7 plants plus accessories. Their communication is very good, their range is extensive and I would recommend them. However they don't always have stock and sometimes they may offer you a discount for a plant which isn't as good as it should be!
I had 2 plants develop brown leaves within a few days of arrival and Hortology swapped them out without delay, so great customer service!

Hortology makes ordering houseplants simple. The website is clear with lots of illustrations and care tips and lots of choice. Delivery is quick and the packaging is amazing! Emails advise on delivery with tracking available. The plants arrive in excellent condition.

Order arrived really quickly and was really well packed in a box that was the right size for the plants, not huge like some other companies that offer one size fits all !
The plants were lovely and have obviously been well looked after and not dragged from the back of the shelf!
Looking forward to having them in my home for some time,

Lovely plant pot! Excellent packaging.

Excellent service and communication. Speedy and professional. Items (two indoor ceramic planters) arrived very well packaged, as described. Very reasonable price. I could not fault them on anything.

Nice pot arrived safely - very well packed. But the plant I ordered had been quite squashed in transit and is not in the best condition.

Excellent quality and very honest.
My first order was so good I placed a second order. The only plant they had was ever so slightly damaged but they didnt just send it they told me and gave a discount.
Would recommend. All plants so healthy.

A very lovely variety of both plants, flower pots and planters from this site. It’s almost hard to choose! I have bought directly online and also with the assistance from extremely knowledgeable staff. I shall come again.