Hospital Beds Reviews 

194
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I ordered a riser recliner pressure relief cushion from Hospital beds , which covered the back, seat and leg area . It’s so thin when you sit on it that it gives no support although it states it’... See more

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Rated 5 out of 5 stars

I've already left a review ,but again Hospital Beds were very going, product very good...postal service horrendous, went all over the country virtually, before it went to my delivery office.

Rated 5 out of 5 stars

The cushion was delivered in good time. It helps greatly with my comfort,and tendency to develop pressure sores, as I now have to sit for long periods due to lack of mobility. It is quite easy to set... See more

Rated 5 out of 5 stars

I ordered an other cushion cover for my wheelchair. Really appreciated the cover when it arrived as it was exactly what I ordered. This company were very honest, when product was delayed they e mail... See more

Company details

  1. Events & Entertainment

Written by the company

Hospital Beds And Care Home Beds From The UK's Destination For Hospital Beds. Full Range Of Hospital Beds, Community Beds, Care Home Beds, Ward Beds And Nursing Beds With Fast UK Delivery.


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4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

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4.4

All reviews

(194)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Pressure reliever boots

Fully informed about when parcel had been shipped and delivery information. Very happy with purchase as it is helping my pressure sores on my feet and heels. Very comfortable using in bed at night.

February 25, 2025
Rated 5 out of 5 stars

Not just for humans

Absolutely fantastic. Super fast delivery and good communication. I bought a wool blanket for my elderly dog who has advancing kidney disease and can't get comfortable. He fell asleep within minutes. So successful that I ordered 2 more for where he sleeps on the bed and for my other dog.

February 20, 2025
Rated 1 out of 5 stars

"Expert Engineers"

Ordered a bed costing just under £4,000, these so called "Expert Engineers" couldn't rotate the bed to fit through a standard UK household door. Waste of time, ended up with a refund.

February 21, 2025
Unprompted review
Hospital Beds logo

Reply from Hospital Beds

Dear Chris,

Unfortunately, we have not been able to locate your order within our records.

This being the case, we would be most grateful if you could please email us at helpdesk@hospitalbeds.co.uk, so that we can endeavour to further help with your query.

Kind regards,

Victor
Hospitalbeds.co.uk Team

Rated 1 out of 5 stars

waiting weeks for essential pressure cushion

'Sister company' Healthandcare.co.uk took money for a pressure cushion that wasn't in stock. They didn't tell me until about a week later. Cancelled. Put in an order with Hospitalbeds.co.uk. Turns out they are the same company under a different name. But I didn't know this until they had, again, taken money for an item that wasn't in stock. Mum had to wait for over month until she got the pressure cushion. DO NOT TAKE MONEY FOR ESSENTIAL MEDICAL EQUIPMENT IF IT IS NOT IN STOCK OR UNLESS YOU HAVE MADE IT CLEAR IT IS NOT IN STOCK.

February 3, 2025
Unprompted review
Hospital Beds logo

Reply from Hospital Beds

Dear JS,

I am sorry that the Systam Gel Pressure Relief Cushion was not ready for dispatch at the time when you placed your order.

Kindly note that, and as advised in our product listing, this item is made to order, and it is usually dispatched within 3 to 4 weeks. This is a disclaimer we ensure is visibly displayed before the item is placed into the shopping basket, so that our customers are aware of the long lead time expected.

I am sorry that you did not realise of the above at the time of placing your order.

Kindly note that every effort is made to ensure we keep our customer up to date whenever an order has a long lead time, and I note that, further to reviewing our correspondence with you, I can confirm we have emailed you in several occasions in order to keep you up to date.

In any case, I do apologise for any inconvenience the long lead time of this made to order item may have caused.

I trust the above clarifies.

Kind regards,

Victor
Hospital Beds Team

Rated 4 out of 5 stars

I bought the shearex Pure Wool Pile…

I bought the shearex Pure Wool Pile Pressure Relief Bed Fleece
Size: XXX-Large as a mattress topper. I thought it would feel thicker at 1 inch but it’s made my bed slightly more comfortable. I wish I had bought the hospital beds mattress topper instead as this is slightly uncomfortable if you roll off it or end up lying on the edge of it. It can also move around and get rumpled. The product came quickly and it’s good quality.

February 4, 2025
Rated 1 out of 5 stars

Don't waste your money

I do not understand how it can prevent anyone slipping off the bed.
I would Not recommend

January 24, 2025
Hospital Beds logo

Reply from Hospital Beds

Dear Mandy,

I am sorry that you have not found the Anti-Slip Slide Sheet to provide you with the help you were expecting.

This sheet is designed so that it can be of great help with rotating and repositioning when getting out of bed, while preventing any slippage off the bed.

In case it can be of further help, please see the link to a demonstration video below, which I hope will help clarifying how to best use the sheet:

https://youtu.be/fn5885jbXWE?si=SHpamG19HWBPsOVY

I hope the above helps.

Please let me know should you require of any further help and I will be happy to advise.

Kind regards,

Victor
Hospital Beds Team

Rated 3 out of 5 stars

Looked flimsy but did the job well

Looked flimsy but did the job well
Only issue I have is that it doesn't say In place. My father, who is 91 makes regular night time trip to the toilet, and trying to keep the cage in place when navigating his duvet means that it often ends up hanging off the edge of the bed. There is no way to secure it

January 24, 2025
Hospital Beds logo

Reply from Hospital Beds

Dear Kel,

Thank you for taking the time to leave your review.

Please note that we also range other bed cradles that are held in position by placing one of their ends under the mattress. That would allow for your father to leave the bed whenever necessary without the inconvenience of having the bed cradle moving.

Please see the link below for your further review:

https://www.hospitalbeds.co.uk/sidhil-cromer-cantilever-bed-cradle.html

Should you wish to discuss further, please contact us at helpdesk@hospitalbeds.co.uk, and we will be more than happy to advise.

Kind regards,

Victor
Hospital Beds Team

Rated 3 out of 5 stars

Good as expected

December 24, 2024
Hospital Beds logo

Reply from Hospital Beds

Dear Alan,

Thank you for taking the time to provide your feedback.

I am very pleased to hear that you are happy with your item, thank you for letting us know.

If you do need any further assistance, please do let us know and we will be delighted to help you.

Kind regards,

Tony
HospitalBeds.co.uk

Rated 5 out of 5 stars

Handle for ergo bed delivered on time…

Handle for ergo bed delivered on time and fits perfectly .

December 4, 2024
Hospital Beds logo

Reply from Hospital Beds

Dear Jane,

Thank you for taking the time to provide your feedback, we really appreciate it.

I am pleased to hear that your order was delivered on time and that it fits perfectly.

If you need any further assistance, please do let us know.

Kind regards,

Tony
HospitalBeds.co.uk

Rated 3 out of 5 stars

Only after order was placed and…

Only after order was placed and confirmed and approximately, 2 weeks later when I enquired about the status of the order was I advised that I was required to pay an additional £50 to get delivery to my location

October 30, 2024
Hospital Beds logo

Reply from Hospital Beds

Dear Mr Devine,

Thank you for taking the time to leave your review.

I am really sorry that we were not able to advise of the additional shipping charges any earlier.

Please be assured that we aim at all times to keep our communication as timely as possible, and that we did notify you of the additional costs as soon as we were able to do so.

In any case, I am happy to see that your order was promptly delivered within 48 hours from dispatch.

For future orders, please contact the team at helpdesk@hospitalbeds.co.uk, and the team will be more than happy to updated you regarding shipping costs, in order to avoid any further inconvenience.

Kind regards,

Victor
Hospital Beds Team

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