Host Havoc Reviews 1,529

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, professionalism, and quick response times. Many people appreciate the efficiency and ease of their overall experience, often noting how quickly issues are resolved and requests are processed. The user experience, particularly the game panel, is frequently described as clear and easy to navigate. However, some customers were dissatisfied with specific aspects, mentioning issues with server setup and a lack of assistance with mods. A few people also felt that the user interface could be challenging to use, and some experienced delays in server creation or restoration processes.

What people talk about most

Customer service

Clients share overwhelmingly positive opinions on customer service. Many reviewers highlight the support... See more

Service

Reviewers mention positive feedback about service, frequently highlighting the fast, efficient, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Response time

Customers had positive experiences with response times. Many reviewers consistently praise the quick and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the ease of use,... See more

Based on these reviews

Rated 5 out of 5 stars

Been a customer for a few years with no problems. Ran into a problem and the support quickly responded and made the necessary adjustments on their end. On top of that I reported a feature that was... See more

Company replied

Rated 5 out of 5 stars

Host Havoc is by far the BEST servers and Customer Service wise! Within 5 minutes (IF THAT) my requests are processed and live on the servers. This isn't a one time occurrence... EVERY time I change... See more

Rated 5 out of 5 stars

Excellent server provider. They host my gaming community's TS3 server. Their pricing is very affordable. Their support is outstanding, very fast response time and quick resolutions. I've used several... See more

Rated 5 out of 5 stars

Honestly cannot praise Host Havoc enough. Customer service is fantastic. I have had servers on two different games and when I did run into some trouble, they were fast and efficient getting things... See more

Company replied


Company details

  1. Gaming service Provider
  2. Web Hosting Company

Written by the company

Host Havoc is a well-established game/voice/web service provider. This review page is not actively monitored, nor is it an official support channel; please submit a support ticket for assistance where our team will be happy to assist with your every need.

Game Server Hosting Done Right

Written by the company

We love what we do.
Our business is built on the premise of providing reliable, high performing hosting services at a fair price. Come and experience why Host Havoc is one of the most highly rated game server hosting providers on the market.

Satisfaction Guaranteed

Not satisfied within 72 hours? We'll refund your money.

If you're a new customer and within 72 hours you find that you're not satisfied, we'll issue a full refund.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

THEY CAN DO OVERHAUL MODS FOR 7DTD!

Ran into A BUNCH of issues Trying to set up my modded 7DTD server myself. I finally caved and asked the support team. The support they have is insane. Got my server up and running with little issue/time. They are GOATED!

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, at first my server had some issues due to my own user error, but support was super prompt and fast at trying different things to fix it, and they didn’t stop until the server was working perfectly. 5 stars, will be sticking with hosthavoc going forward for any and all server rental needs, and I recommend everyone else do the same.

January 1, 2026
Unprompted review
Rated 2 out of 5 stars

Incompetence Trashes Hundreds of Hours of My Life

While I was gone on a trip which lasted 23 days there was a payment issue which cancelled my account as I could not review the details/log in from Ecuador. When I returned I was told my account had been cancelled but if I recreated it and started services again, they keep them for 30 days.

I created an account, yet some website glitch created 3. I specifically requested they refund and cancel TWO of the servers they had charged me for. This led to them cancelling ALL THREE. I didn't catch this issue for a while because it's the holidays and my life doesn't revolve around this game server.

Then, when I created a new server, it required some kind of manual review, as if I had done something wrong. This took a few days. When completed they were supposed to load the old server to this new one. They loaded a strangers data because for some reason they had changed my profile name from ****19 to ****3. Whatever this profile is, they loaded it to my server.

They are getting 2 stars because they are responsive. Still, they loaded yet another incorrect server upon "correction". And by this time more than 30 days had passed. They do not keep backups for more than 30 days, even if you are actively working with them to get something restored.

They need to overhaul their process and train their team better before I'd ever consider using them again.

December 31, 2025
Unprompted review
Host Havoc logo

Reply from Host Havoc

I am sorry to see that you had a bad experience with us.

I've reviewed your tickets further and I would like to apologize for your order resulting in three services being created and the request to have two out of the three services refunded resulting in all three services that were ordered being cancelled and refunded. This occurred as all three services were on the same invoice. I will be speaking with our team to ensure technical mishaps like this do not occur again.
I do see there was a gap of ten days between when this occurred and when we received another response from you. The manual review ticket was responded to within 10 minutes.
Sadly, this would mean that the backups had been removed automatically after 30 days.

If you'd like to reach out to me via your last ticket or via a new ticket, I'd be more than happy to work with you to make this right.

- Ian

Rated 5 out of 5 stars

Insanely fast response times

I never write reviews but I feel like host havocs deserves one. There prices are reasonable and when I have had some hiccups setting up my server they were very quick to resolve the problem, keep up the good work 👍

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Host havoc and I’m not going back

Host Havoc has some of the best server management software available I have tried a couple and they didn’t have the use of ease as Host Havoc and the customer service is the best I have ever had they know everything I swear and you always get a response in 20 minutes or less at any time they have fix any and all issues I have had I don’t think I could ever try a different service now

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Rented a server for 7D2D

Rented a server for 7D2D. Card was charged and I waited, for an hour. No server showed up in the game control panel. Not sure what their uptime is on servers but it taking over an hour doesn't seem right to me.

December 18, 2025
Unprompted review
Host Havoc logo

Reply from Host Havoc

Hi Jacob,

I am sorry to see that you had a negative experience with the setup of your service. This is not the type of service that we strive so hard to provide.

As Mike had explained, it seems the automated installer had initially run into an issue and within four minutes of you submitting a ticket, our team had the service installed for you.

If you could reach out to me via your support ticket, I would love to work directly with you to make this right.

- Ian

Rated 5 out of 5 stars

Lou P

Lou P. was great, kind, and patient; he solved my problem quickly and was very professional.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

REAL REVIEW!!!

I found host havoc while I was looking for a service to host my own personal Minecraft server, and I believe the price to be very affordable for the service that they provide, they have TRUE 24/7 customer support that acts fast and is very clear with what they do and how the can help you. The interface is very beginner friendly, I will say since it is a newer service they don’t have a lot of attention or videos on how to do specifics like adding large quantities of mods to something like Minecraft and why it might not work right away but the principles from other services work here too. I have been using them for well over a year now and have had little to no complaints.
I can’t recommend this service enough, especially with the service they provide for popular games like Minecraft and their unbeatable customer support.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Zack S

Zack S. has been a great help to me trying to figure out server issues

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Well Lou of course

Well Lou of course! I had not contacted the company in many months and right away was treated like an old friend. Its almost like everyone knew my name.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

These guys are great! Lee C., on their support staff, is especially helpful and definitely represents the business quite well. That guy deserves a raise.

November 23, 2025
Unprompted review

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