Hostwinds Reviews 721

Hostwinds is refreshing - supportive, not in-your-face with constant reminders, but firm when something IS about to expire. There are others suppliers that are not as thoughtful, and easy to deal with.

Been with these people for 3 years and have no complaints. Performance and uptimes have been excellent. Just provisioned a managed VPS and I needed help twice - both times it was dealt with and sorted almost instantly.

Most of the complaints seem to be from people who have chosen the wrong service for their needs, are trying to run something which isn't properly resourced (hey, we all like to save money, but ...), or they have ventured into the unknown hoping they can figure it out.

I've been in the game for 25 years. If you select the right service, and you know what you're doing, this crowd is good value for money, reliable, and friendly.

Easy and functional setup. Piece of cake.

I had an account for less than 10 days, and found out they were woefully underpowered for what I needed. Apparently their refund policy is only 3 days. That's absolutely absurd.

Your great team assisted me promptly.
Thank you so much.

Took two minutes to set up - perfect service.

Every time you make me do this over, you get one less star.

They were HONEST. Thats HUGE

The server was easy to set up. There is a bit of a lag when using it, not sure if that comes from the platform or if that is just because I have the most basic system.

Good yes. Not much else to say.

Everything went smooth. Your techs kept me informed. Moved all my web files and e-mail flawlessly. Your interface is great. Been editing html and swapping files with no issue. I'm good to go.

Great guys at work for you.
Excellent customer support system.

The service is fine, exactly what they publish on the tin.

But if you have questions for support, sometimes the live reps are hit or miss.

You'll go from having someone who understands English perfectly and can answer simple questions immediately, to getting some folks who don't seem to understand the correct terminology and instead of giving you straight answers they try to upsell you on crap you don't need.

I wanted to ask about instance persistence and deletion. Somehow this conversation got into the realm of having to cancel my account and sign back up again! Eventually I got someone who understood the terms, and pointed out that the 'reinstall' options would accomplish everything I needed.

Then I had a bug that I just needed to confirm as a localized issue and not sitewide. The first reps talked about everything from upselling my support contract to increasing the CPU and memory of my cloud machine... which would have been pointless. But as soon as there was a shift change, my actual question was answered in 2 minutes.

So good service, great price, but watch out for support reps who just want to upsell you and have no idea what you're talking about. Get one of the good ones, get your question answered, and enjoy your experience.

I enjoyed the features of Hostwinds. The payment transaction was smooth, basic, including add-ons. I was glad that I chose Hostwinds team help on management on tickets for me when changes require me to take charge of securely. I hope that my website is simple mode severe PECS SVG symbols and no complication about any buying and selling. I hope that Hostwinds can manage for me no need any unnecessary phone calls during my school work times. First school day increased a bit, or maybe wasn't because I signed up. Not sure. Hostwinds EPanel is excellent. The Cloud and Account Home, every tab seems very advanced on storage, payment history, tools. But I clicked on MyDomain, nothing showed up yet. I think that some methods require 24 hours to take change. I am satisfied with my purchase.

Although they claim to allow for multi-sites, under the "Ultimate Web Hosting" option, all your sites go under the public_html folder. You don't get a choice. All sites share the same resources so I was constantly being throttled and basically shut down. I couldn't upload images without being shut down. I couldn't update plugins without being shut down. I couldn't update WP Versions without being shut down. Every action on every one of my websites caused my websites to be throttled and shut down. My inbox was constantly full of warnings.

This is what they told me when I complained:

"We have implemented a resource limit for each account, and when they exceed it, only their account gets throttled without affecting the server performance. So your website goes down frequently during this period."

Do not recommend for anyone with more than 1 or 2 websites.

This is the best service I have ever seen