Hotels For Humanity Reviews 73

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Still waiting for my order . The only response I got when I asked for time it would be shipped answer Was they are looking into it. Edit : was finally contacted with a delivery date received my order... See more

Company replied

Rated 5 out of 5 stars

I am excited that I received my pillows today, only after ordering six days ago! I experienced some hurdles ordering and I decided to wait and try again the next day. I was surprised to receive a cal... See more

Company replied

Rated 5 out of 5 stars

We absolutely loved the 1st night we have spent on the pillows we ordered from you. Best nights sleep we have had in several months. Appreciated that you ordered an upgrade when you were unable to... See more

Company replied

Rated 5 out of 5 stars

A fantastic experience from start to finish! Great customer support and communication with every question being answered so quickly with great detail. Judd and his team are really informed and go the... See more

Company replied

Company details

  1. Hotel Supply Store
  2. Home Goods Store

Written by the company

Get the best wholesale hotel supplies: sheets, motel bedspreads, comforters, bedding with us! We are the best wholesale suppliers companies in USA.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

Still waiting for my order

Still waiting for my order . The only response I got when I asked for time it would be shipped answer Was they are looking into it. Edit : was finally contacted with a delivery date received my order & received two follow up phone calls about the status happy with the purchase upgrade from 1star to 3stars

April 23, 2021
Hotels For Humanity logo

Reply from Hotels For Humanity

Hi Walford, it was a pleasure speaking with you, I am glad you received our email with the tracking number. If there is anything else to do so that hotels4humanity can best be of service please feel free to give us a call. Our direct phone number is 605-858-0545

Rated 5 out of 5 stars

We absolutely loved the 1st night we…

We absolutely loved the 1st night we have spent on the pillows we ordered from you. Best nights sleep we have had in several months. Appreciated that you ordered an upgrade when you were unable to supply the original size ordered. The only complaint I had was we didn't know approximately when our order would arrive and we were definitely anxious to receive them. Luckily my spouse happen to noticed a UPS truck in front of our house and realized they must have made a delivery. Were thrilled to open our package. Thank you so very much, we have no difficulty in recommended your company to all our friends and family.

April 18, 2021
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Reply from Hotels For Humanity

Thank you for the positive review, Sometimes are shipping confirmation from Downlite go straight to our spam box and so we don't always get timely information. We have told google on our end that we need these emails but they are not responding. I will let Downlite know so they are aware of our issue and see if they can fix it so that we can better communicate with you!

Rated 5 out of 5 stars

Pillows

Quick delivery as order was placed on April 12th and delivered on April 16th. Quality seems to be excellent. I ordered these pillows for my son as we frequent the casinos. He loved these pillows and that is why I ordered.

April 16, 2021
Rated 5 out of 5 stars

Shipping time was longer than I expected but...

The shipping time was longer than I expected but the communication from Judd regarding it was as amazing. The pillows I ordered were amazing and exactly what I wanted/needed. I will purchase from them again just because of the communication I received from Judd.

March 12, 2021
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Reply from Hotels For Humanity

Hi Donna thank you for the wonderful review. And thank you for your patience as we (this great country) get back to normalcy.

Rated 3 out of 5 stars

Great product but.

Great product. Shipping is ridiculous

March 12, 2021
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Reply from Hotels For Humanity

Sharon were glad you enjoyed the wholesale pricing on our pillows. The cost ship each pillow was around 6 dollars. This may seem to be a lot, but pillows are soft and fluffy items.

Please feel free to give us a call, all of our customers are extremely important to us and providing exceptional care is something we really care about.

Rated 5 out of 5 stars

Pillows of

Great value and lovely sleep with the pillows.

February 18, 2021
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Reply from Hotels For Humanity

Hi Rachel! Glad you liked them!

Rated 5 out of 5 stars

I am excited to receive my pillows…

I am excited that I received my pillows today, only after ordering six days ago! I experienced some hurdles ordering and I decided to wait and try again the next day. I was surprised to receive a call from the owner. He took the time to call during the Super Bowl! He was extremely nice, happy to assist, and his customer service was second to none! Thank you very much!

February 13, 2021
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Reply from Hotels For Humanity

Thank you Shardy, it was a pleasure speaking with you also. We are keeping an eye on all your orders and will be following up soon.

Rated 5 out of 5 stars

Like living at the RITZ

Jud was SUPER helpful and organized! Knew everything about when and where our order was!

January 26, 2021
Hotels For Humanity logo

Reply from Hotels For Humanity

Thank you, glad I was able to help out.

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