Firstly, upon calling the registration tel nbr the man who answered was polite, helpful etc, I couldn't fault him. What I didn't like was instead of getting on with the registration of my appliance... See more
Company replied
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Review summary
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making me register an appliance is normal for warranty. phone number direct to an expectant sales pitch is unnecessary. seems the sales girl made it sound like the product has no chance at all of l... See more
Company replied
It was just a blatant upsell, rather than an easy registering of applicance. Having commissioned based staff dealing with it, is not a good experience.. couldn’t say no thank you enough times.
Company replied
Took an age to get through to a human to speak to. When I did, I was asked the same information several times over. The advisor wasn't listening and was boardering on couldn't be bothered. Resolved is... See more
Company replied
Company details
Information provided by various external sources
We are on call for you! Our customer service team are available 364 days a year to provide advice and solutions to help you manage, maintain and service your appliances, and keep them running like new
Contact info
United Kingdom
- 03448 224 224
- hotpointservice.co.uk
2.7
Poor
32K reviews
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Installer was very professional and…
Installer was very professional and efficient. In and out quickly
July 8, 2026
Reply from Hotpoint Service
We're happy to hear our installer provided professional and efficient service. Thank you for your kind words!
Registration
Phoned number got through immediately & had my appliance regristered in lrss than 10 mins
July 2, 2026
Reply from Hotpoint Service
We're so happy to hear that our registration process was quick and efficient for you. Thank you for sharing your positive experience!
Reply from Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Process was simple.
July 2, 2026
Reply from Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Reply from Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
very happy with service my claim was…
very happy with service my claim was delt with fast and professional
July 8, 2026
Reply from Hotpoint Service
We're so happy to hear your claim was handled quickly and professionally. We appreciate your positive feedback!
Fast and efficient agent.
July 3, 2026
Reply from Hotpoint Service
We're happy to hear that our agent was fast and efficient. We appreciate your positive feedback!
Would have been very good but slow to…
Would have been very good but slow to respond when data submitted
July 3, 2026
Reply from Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Very easy to register my appliance and…
Very easy to register my appliance and doesn’t take long
July 1, 2026
Reply from Hotpoint Service
We're happy to hear that registering your appliance was a quick and easy process for you. We appreciate your positive feedback!
just straightforward
July 2, 2026
Reply from Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Reply from Hotpoint Service
We're so glad to hear that registering your Hotpoint dishwasher was an easy process for you! We appreciate your positive feedback.
Difficulty trying to speak to a human rather than AI
Because there was a clerical error on my appointment and I had to phone back to change it I was met by many hurdles .I think the AI that you are using could not cope with my landline as it kept saying so.It took me 40mins to get through to an agent she sorted it not the machine.This experience is putting me off your brand.
July 10, 2026
Reply from Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Poor quality machine
Poor quality machine, broke down and started leaking less than 3 months old. When I phoned up I was talked into buying the extra cover as I was made aware I still might be responsible for the cost of the repair if I had caused any damage. The customer service chat is terrible, really bad attitude and could not care leaa that the washing machine took over two weeks to fix
July 10, 2026
Unprompted review
Reply from Hotpoint Service
We are sorry this experience has let you down. We have reached out to you, please provide further details or reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
I haven’t received a code to prove that…
I haven’t received a code to prove that it’s registered. It was very easy but pointless if I can’t prove it’s registered!
July 9, 2026
Reply from Hotpoint Service
Hi,
Thank you for taking the time to share your feedback.
We understand your concern regarding confirmation of your appliance registration. We would like to reassure you that we no longer provide separate registration numbers or codes as part of the registration process.
Your appliance registration is recorded using the details provided during the online registration, and your information is securely stored on our system.
We appreciate your feedback and will share your comments with the relevant teams as we continue to review and improve the registration experience.
Kind regards,
Mohammed
Reply from Hotpoint Service
We're glad to hear that registering your product was a straightforward process for you. We appreciate your positive feedback.
Reply from Hotpoint Service
We're so glad you found our process simple and easy! We appreciate your positive feedback.
Excellent service
July 7, 2026
Reply from Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Reply from Hotpoint Service
We're so glad to hear you found the process easy to complete! Thank you for your wonderful feedback.
Reply from Hotpoint Service
We're happy to hear that you found the process straightforward and appreciated not needing a registration number. Thank you for your positive feedback!
Easy to register appliance
July 10, 2026
Reply from Hotpoint Service
We're happy to hear that registering your appliance was easy! We appreciate your positive feedback.
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