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Rated 1 out of 5 stars

Placed 1 order. Asked if I wanted to add another item at reduced price then charged 2 delivery charges of £4.99 each. Doesn't show carriage charge or VAT until you've paid. My order which should h... See more

Rated 1 out of 5 stars

Absolute rip-off. The only thing accurate is that it IS a flashlight. A cheap POS flashlight with "TP360PRO" poorly painted on the cheaply made shell that is LITERALLY ABSOLUTELY NOTHING like the ligh... See more

Rated 1 out of 5 stars

YES...the FLASHLIGHT is a SCAM...wow...super cheap materials, The Switch BROKE before I could figure out how to get the batteries into the 3 slots as there is no instructions or indications of positi... See more

Company replied

Rated 1 out of 5 stars

I ordered a "Ceramic Heater" and a Heater did show up. However, it's definitely not ceramic and doesn't have a thermostat. Imagine a Heater you can't adjust... It's just a hot air blower. Oh... And t... See more

Company replied

Company details

  1. e-Commerce Solution Provider

Information provided by various external sources

HotProducts.io Simplifies Time Consuming Product Research By Providing You With Multiple Daily Hot Products That Are Selling Like Crazy. The Platform Also Offers Tools To Give You An Advantage Over Your Competitors Such As Audience Building Tools, Engagement Calculators And Many Other Features To Explode Your Online Store Sales!


Contact info

1.2

Bad

TrustScore 1 out of 5

87 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wanted to end my trial before the…

I wanted to end my trial before the credit card charge but there was no way of cancelling the trial, the support pages did not work and customer support is not responding

October 25, 2019
Unprompted review
HotProducts.io logo

Reply from HotProducts.io

Hi Roy,

We have run a search using your name and can see that we have indeed attempted to contact you multiple times over the last couple of weeks regarding your account -- however we can see here that you have only just responded to us.

We will now be canceling your account and be in touch with you, please do keep an eye out for our email

Thanks!
-A

Rated 1 out of 5 stars

I have purchased the trial and have…

I have purchased the trial and have tried contacting them for multiple days to cancel the subscription but i cannot get a response.. what a bad company.. horrible customer service..! respond to your support tickets and live chat widget on your site!! this is getting ridiculous!

September 18, 2019
Unprompted review
Rated 1 out of 5 stars

This app is pointless

This app is pointless. It does not do anything that you cant do yourself with minimal effort. It makes thungs more complicated if you use this app to import products to your store. The audience builder is a joke. All it does is give you topics to put in facebook. The video generatoe is pointless as well. You can do the same thing with powerpoint. This app is an utter waste of money.

May 16, 2019
Unprompted review
HotProducts.io logo

Reply from HotProducts.io

Hey Rene!

Thanks for leaving us a review, we are so sorry to hear that the app is not up to your expectations and I have now conveyed your message to our team for them to review the app along with releasing improvements, please do bear in mind that we are continuously improving our site while operating on a small team. We've now cancelled your account here with us and we hope to see you back in the near future.

Best regards,
A

Rated 1 out of 5 stars

REAL NON Paid review

REAL NON Paid review

It's one of the WORST companies i ever got, first, all of the reviews you guys seeing here are fake, the company tells them the "review" the product and get a free month of subscription... i would like to upload a proof here but i can't but here is quote:

"
At the moment the reviews are indeed real as we offer our users an option to leave us a review and get a month of HotProducts.io for free. User generated feedback is one of the most important aspects of the business and we do try to gather them as much as possible.
"

which is totally unethical, just look at the other reviews and see for yourself how "funny" there reviews, i also think it's against TrustPilot policy

Anyway to get a refund i was needed to bag for it! They liked replay to me like 5 times if i am sure and if i really want a refund and tried to keep me inside for such small amount they lost this reputation with me...

I canceled cause they are doing so beautiful job is their sales page with videos and stuff (which are part of their employees) but they are TOTALLY not deliver what they promise, UI really BAD and you can't understand anything!

usually i am not spending that time, but they really gets me angry with all of these back and forth, they just killed me...

Anyway, i had to corrupt them back in order to get the refund and i had to say "i will give you 5 stars review if you will refund me" which inside me i was TOTALLY agree that I was need to corrupt some company..

BOTTOM LINE, ENTREPRENEURS
BEWARE!

April 18, 2019
Unprompted review
HotProducts.io logo

Reply from HotProducts.io

Hey Roi

Thanks for reaching out, we took a look at your conversation here with us and your account was refunded and cancelled not because you agreed to leave us a review, however, because you are indeed 100% eligible for the money back guarantee we have in place. Reviews collected are done to incentivise our users and we do not force them in any way to post positive ones as that would indeed be a violation of Trustpilot's platform (being a legit company, that is not what our values are)

We are very sorry you feel this way, however upon taking a closer look on our conversation, we have only sent you 2 messages regarding your cancellation in which we hoped to see if there are any options we can help you maintain access the platform at the current price. We have special trainings in place in which you can see on our course pages and what you see on our website (especially on the demo videos) are what you get.

We understand that sometimes things don't work out, however we do strive to improve our services daily.

Wishing you all the best in your future undertakings.

Regards,
-Nicole

Rated 5 out of 5 stars

I luv their support

I luv their support! they answered all my questions and now I don’t have any problems with my store. Thanks, Diana and Anna

April 2, 2019
Unprompted review
HotProducts.io logo

Reply from HotProducts.io

Brilliant!

Thanks for joining us Zak!

Anna

Rated 5 out of 5 stars

Cut to the summary

Cut to the summary - install it and move on. This app is so good. We have run with it for a few weeks now and feel completely comfortable with it. Absolutely, a no-brainer for importing from Ali...not just hotproduct approved suppliers but all and any product in an instant. This is a must-have app. *Our only disappointment is that hotproducts can't handle AUD dollars right now. Imports from hotproducts are in USD $. If your currency is not supported by them then you need to adjust the global pricing multipliers accordingly and also keep an eye on what your currency is worth against the USD $.

April 2, 2019
Unprompted review
HotProducts.io logo

Reply from HotProducts.io

Hey Kieran!

Thanks for this. Here's to more sales and more hot products!

-A

Rated 5 out of 5 stars

Sorting through and communicating with…

Sorting through and communicating with potential suppliers is daunting. Hot Products helped us to be much more efficient with our time. We have found the app intuitive to use. Syncing has been pretty straight forward. Verified and hand vetted suppliers are a must for us. We also appreciate the massive amount of resource and tutorial information available from hot products.

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Very good app

Very good app. Make everything easier. Although I have to pay for some stuff. But is ok. Thanks a lot

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Insane app

Insane app! Makes dropshipping possible for the average person. I really love this software. I don't even have to explain it. It is a must-have and everyone knows it. It makes so much possible! Thanks a lot, devs! Highly recommended! Most important app in all of my stores.

April 1, 2019
Unprompted review
Rated 5 out of 5 stars

Very good for anyone in E-Commerce…

Very good for anyone in E-Commerce space, products are updated daily and loads of options to choose from. Features all work well and the dashboard layout is really easy to use. Some navigations can be a little tricky to find but support really takes the time to help you out.

March 29, 2019
Unprompted review
Rated 4 out of 5 stars

Great

Great, but needs more target interest to diversify the audience in the Audience Builder. The generator for videos is pretty cool and you can make your own ads.

March 28, 2019
Unprompted review

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