Mike came out to look at our faulty tub and diagnosed a failed pump. We were given a very reasonable quote to replace the pump , the price was to supply and fit, so we knew exactly what the cost woul... See more
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Had our hot tub recently installed. Excellent customer service from Claire, Dan, and Mike. Nothing too much trouble. Reliant, efficient service from start to finish. Courteous and knowledgeable. Full... See more
Company replied
Mike & mate “sorry, can’t remember your name🙄” recently relocated our hot tub to the next door property! Although it wasn’t one of their biggest relocation jobs, it was apparently one of the heavie... See more
Company replied
Don't usually leave reviews but we've been so pleased with the purchase of our hot tub from Liverpool Hot Tubs that we thought we share a quick review. From the initial contact, pricing, sales support... See more
Company replied
Company details
Written by the company
Hot Tub Liverpool is a leading supplier of hot tubs and swim spas covering Merseyside, Cheshire, and North Wales. With over 17 years in the wellness industry, you can rest assured that Hot Tub Liverpool not only provides premium quality hot tubs but also exceptional after-service. We are extremly proud to be a Jacuzzi partner who not only created the hot tub but also produce some of the best quality Jacuzzis in the world. Come and see us at our Liverpool city centre showroom and start your hot tub journey today!
Contact info
15 Summers Rd, L3 4BL, Liverpool, United Kingdom
- 0151 662 0284
- sales@hottubliverpool.com
- hottubliverpool.com
4.9
Excellent
172 reviews
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Reply from Hot Tub Liverpool
Thank you for the great review Gary
New Family Addition
Purchased hot tub in store Dan,Mike and Clare are all very helpful and friendly
Delivery and installation was a breeze everything was explained in detail. Overall the service you get is excellent.
January 18, 2022
Unprompted review
Reply from Hot Tub Liverpool
Thank you for the great review Joanne
Excellent customer service from the…
Excellent customer service from the Team throughout the buying process. I would definitely recommend to friends and family.
December 21, 2021
Unprompted review
Reply from Hot Tub Liverpool
Thank you for the great review Tim
Excellent service
Excellent service, actually bought the tub in September but garden wasn’t ready until 7th December. So no high pressure selling just straight forward advice on pros and cons of price bracket, power and country of supply. Delivery was on time and again excellent service, site left tidy with all packaging removed. Really clear instructions on how to manage the water chemistry.
Basically a fantastic local Liverpool company.
December 8, 2021
Unprompted review
Reply from Hot Tub Liverpool
Thank you for the great review Jacob
Excellent service from liverpool hot…
Excellent service from liverpool hot tub dan and mike very helpful showing me how to use it turned up spot on time when they said they would , so i would highly recommend them .
john h
November 24, 2021
Reply from Hot Tub Liverpool
Thank you for the great review John
Excellent service from Hot Tub Liverpool
Excellent service from Hot Tub Liverpool. From initial enquiry to installation of the hot tub customer service was excellent and nothing was too much trouble. Would 100% recommend. Very pleased with our purchase.
November 20, 2021
Reply from Hot Tub Liverpool
Thank you for the great review Julia
Very helpful in selecting the right tub…
Very helpful in selecting the right tub and then flexible around the challenges we faced to install. Thank you.
November 13, 2021
Reply from Hot Tub Liverpool
Thank you for the great review Michael
Fantastic service👏👏👏 Nothing was a…
Fantastic service👏👏👏 Nothing was a problem, professional, efficient, tidy, did a fantastic job.
Five star service, Five star company
October 28, 2021
Unprompted review
Reply from Hot Tub Liverpool
Thank you for the great review Paul
great people to deal with very reliable…
great people to deal with very reliable and nothing was too much trouble.
October 25, 2021
Reply from Hot Tub Liverpool
Thanks for the great review Steve
Excellent value & service from start to finish
Excellent service from start to finish. Really helped us pick the right tub for our needs, but weren't pushy. Date for delivery was within a couple of weeks and visited to check route was achievable. Any issues with route were discussed and resolved. Kept me upto date with delivery and tub was delivered on time. Full install completed with advise given on chemicals and tub functions / maintenance. Took all waste away with them as well. Excellent value for money and service. Would recommend going to Mike & Dan for your hot tub needs 👍
October 20, 2021
Reply from Hot Tub Liverpool
Thanks for the great review Nick, glad you're happy, enjoy your hot tub.
Excellent service and product!
October 15, 2021
Reply from Hot Tub Liverpool
Thank you for the great review Tony
Reply from Hot Tub Liverpool
Thank you for the great review Thomas
What a great company to deal with
What a great company to deal with. Great communication and service from the beginning. Kept me updated with delivery and advice on the install. Install of the swimspa went smoothly and checked by afterwards to make sure everything was ok and I knew how to use the chemicals.
October 13, 2021
Unprompted review
Reply from Hot Tub Liverpool
Thank you for the great review Richard
Great product staff excellent always…
Great product staff excellent always answer or reply to phone calls customer service brilliant
October 8, 2021
Reply from Hot Tub Liverpool
Thank you for the great review Peter
Great experience purchasing from hot…
Great experience purchasing from hot tub Liverpool, they kept me well informed while we were waiting for the hot tub to arrive, and since purchasing they have been happy to help with any questions I've had.
October 8, 2021
Reply from Hot Tub Liverpool
Thank you for the great review Marc
Very professional from order to…
Very professional from order to delivery,
No pushy sales, just good advice.
Dan was very helpful keeping me informed on delivery times etc.
The delivery went smoothly and the guys stayed until the hot tub was full and programmed.
Would highly recommend.
October 8, 2021
Reply from Hot Tub Liverpool
Thank you for the great review Elaine
I ordered a Sundance hot tub from Hot…
I ordered a Sundance hot tub from Hot Tub Liverpool and could not fault the guys at all. Incredible customer service from start to finish.
October 8, 2021
Unprompted review
Reply from Hot Tub Liverpool
Thank you for the great review Jake
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