House of Beaut Reviews 127

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I actually came across the MUNCH Hydrating Serum on House of Beaut completely by chance, and I’m honestly obsessed. It’s one of those products that just quietly changes your skin without you reali... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with the products, the quality is excellent and everything arrived just as described. Communication with the company was smooth and professional throughout the whole process. I’m really... See more

Company replied

Rated 1 out of 5 stars

Ordered in dec as xmas gifts but items never arrived despite their promises. 1 month later im back in the UK and still no signs of order. I have contacted website a number of times and had no an... See more

Company replied

Rated 5 out of 5 stars

I absolutely love shopping at House of Beaut online! Their website is easy to navigate and they have a wide range of products to choose from. The prices are competitive and the quality of their prod... See more

Company replied

Company details

  1. Beauty Supply Store
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Health and Beauty Shop

Written by the company

House of Beaut is a highly curated destination for exceptional beauty. We spotlight independent and emerging beauty brands that are setting new standards across skincare, haircare, wellness, fragrance, and beyond. As a curated beauty marketplace, we’re focused on clean, high-performance products that deliver both results and experience. Each item we feature is hand-selected for its quality, innovation, and intention, no fillers, no trends for the sake of it, just beauty that deserves to be seen. This is a space for discovery. From breakthrough serums and nourishing hair treatments to thoughtful fragrance and body care, we help you uncover beauty brands that are often overlooked by the mainstream. Our edit is tailored for those who want more from their routine, more transparency, more efficacy, more meaning. Shopping with House of Beaut is designed to feel effortless. From smooth ordering and fast delivery to responsive customer care, every detail is considered to make your experience feel personal and elevated. Thank you for being here. Your support and feedback mean the world to us and help us continue championing the next wave of beauty.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

127 reviews

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Rated 5 out of 5 stars

great products for all ages

great products for all ages , good recommendations for teenagers

November 17, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for your wonderful feedback! We’re so happy to hear you’re enjoying our products and finding great options for all ages.

Your support means so much to us, and we’re excited to continue sharing more products we know you’ll love.

Best regards,

Customer Service Team
House of Beaut

Rated 1 out of 5 stars

Still waiting for my order and really…

Update: After further promises of delivery it now appears these were lies. This company should be avoided at all costs - unscrupulous and deceptive.

Still waiting for my order and really poor communication. I'm increasingly concerned if it will ever arrive.
I was told via email my order was with Evri but that was over 2 weeks ago and Evri shows they are still waiting for the parcel. No phone number to contact on the website. Huge red flags as to whether this is a reputable company and very little information on Companies House.

November 13, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

We’re sorry to hear about your experience and completely understand your frustration. Our customer service team has reached out to you via email directly to help resolve this matter and ensure your concerns are addressed.

Best regards,

Customer Service Team
House of Beaut

Rated 3 out of 5 stars

Delivery too expensive

Product really good, however the delivery costs to Ireland were ridiculously expensive, compared to competitors.

October 11, 2024
House of Beaut logo

Reply from House of Beaut

Thank you for your feedback – we’re glad to hear you’re happy with the product! We understand that delivery costs are an important factor, and we’re always working to make our shipping options as fair and competitive as possible.

Thank you again for sharing your thoughts with us.

Best regards,

Customer Service Team
House of Beaut

Rated 1 out of 5 stars

I am still waiting for my order I have…

I am still waiting for my order I have received no shipping information only that my order has been placed and the money has left my account. I am worried I have been scammed. Shipping is meant to be 2-3 days and i live in the UK so should have received the order by now it’s been nearly 2 weeks. I have emailed and dm the account no response. If I at least had a tracking number I wouldn’t feel so worried. I am messaging on here hoping someone will respond

September 25, 2024
Unprompted review
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Reply from House of Beaut

Hi Mariam,

Thank you for your review. We understand your concerns and want to assure you that we are looking into your order status. While shipping times can occasionally be affected by factors outside our control, we are working to provide you with your tracking details as soon as possible.

We appreciate your patience and are here to assist you further. Please feel free to reach out to our customer service team if you have any additional questions.

Kind regards,

Customer Service Team
House of Beaut

Rated 1 out of 5 stars

It long time to be delivered

It long time to be delivered
And when delivers they took more money as an expanse !!! Too expensive than expected for

July 10, 2024
House of Beaut logo

Reply from House of Beaut

Thank you for your feedback. Please note that international deliveries may take longer due to customs and taxes in your country, which are beyond our control.

We appreciate your understanding and are sorry for any inconvenience caused.

Best regards,

House of Beaut

Rated 5 out of 5 stars

I absolutely love shopping at House of…

I absolutely love shopping at House of Beaut online! Their website is easy to navigate and they have a wide range of products to choose from. The prices are competitive and the quality of their products is top-notch. I have purchased several skincare items and makeup products from them and have been extremely satisfied with my purchases.

The shipping is also quick and I always receive my orders in a timely manner. I will definitely continue to shop with them in the future!

June 7, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

I love house of beaut

I love house of beaut, it’s my go too for all of my favourite products. Everything comes perfectly packed and so quickly. I couldn’t reccomend this website more. Their customer service response is so fast and helpful

I definitely recommend house of beaut :)

May 19, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

Customer service 😊

Great customer service they were fast at responding and keeping me update with my delivery.I highly recommend.

May 18, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company, great customer service and products are always great quality :)

May 26, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

Bought my mrs a couple things from this…

Bought my mrs a couple things from this brand I was very satisfied with the delivery and the products. I’m glad I listened to the recommendation

May 25, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

love the brand great customer service…

love the brand great customer service will be sure to shop again!!

May 25, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

Perfect service

Perfect service , fast and reliable delivery I’ll be sharing the brand with my friends.

May 25, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

Loved my order

Loved my order , perfect service me and my mum will be purchasing regularly from House of Beaut.

May 25, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

Shipping was very fast love shopping…

Shipping was very fast love shopping with the brand. They have an amazing selection of products.

May 25, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

Amazing purchase would highly…

Amazing purchase would highly recommend. Excellent customer service.

May 25, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

My friend recommended me to house of…

My friend recommended me to house of beaut, I’m more than pleased with my purchase and service I’ll be passing the recommendations on for sure.

May 25, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

Rated 5 out of 5 stars

House of Beaut is nothing but…

House of Beaut is nothing but excellent, i’m more than happy with my purchase

May 25, 2024
Unprompted review
House of Beaut logo

Reply from House of Beaut

Thank you for leaving us a review. We truly appreciate your feedback!

Enjoy your purchases from House of Beaut, and we look forward to serving you again soon.

Best wishes,

House of Beaut

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