I ordered a couple of items but after a week I didn’t receive any track or trace so I called. The women on the phone told me that there were some difficulty with some orders. Because I was going on va... See more
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I am very pleased to have the opportunity to buy from this store. It takes some time to choose the brands you like and the sizes you need. Most importantly, you can always return clothes that don't f... See more
I was dubious about making the order . I live in Sicily where deliveries are notoriously bad . I was able to reroute it to a pick up point . I had worries about the delivery and emailed them and hones... See more
Company replied
For a tall and curvy Swiss woman it becomes more and more difficult to find clothes in a good qualityin my country! So many possibilitied where cancelled during the last two years. So gratefull to h... See more
Company replied
Company details
About House of Bilocca
Written by the company
The lifestyle community for plus size women
“A place where every curvy woman can be her unapologetic, best self.”
We have the pleasure to partner with a great variety of brands offering a wide range of styles and sizes. Such as Studio 8, Tommy Hilfiger, Inan Isik, Calvin Klein Jeans, and more. We carefully select high-quality pieces that are tailored to fit your curves, with each brand adding their unique touches.
Elevate your style with our premium curvy pieces! Discover our collection:
“You are too gorgeous for standard sizing - and the same goes for standard styles!”
Enjoy our curated selection from the premium international plus-size brands:
- Fast delivery
- Free returns within 30 days
- Exceptional customer service with native speakers
- Secure Payment and Data Protection
Premium packaging
All House of Bilocca orders are safely packed, with great care and eco-friendly materials. We wrap every item as a gift, from ours to yours.
Unique shopping destination
House of Bilocca is a unique shopping destination for premium plus-size fashion. With an international team our aim is to bring you the finest selection from brands all over the world.
Personalised Customer Care
Our in-house Customer Care team is available to support you with any inquiries from Monday to Friday, from 9am to 5.30pm. We will help you in your native language and look forward to talking to you!
Contact info
2000, Antwerp, Belgium
- +32 (0)78 25 90 07
- customercare@houseofbilocca.com
- houseofbilocca.com
4.1
Great
714 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the parcel was delivered without…
the parcel was delivered without notice, and to my home address even though I had registered an alternative address as l expected not to be at home. the box was damaged.
July 8, 2022
Reply from House of Bilocca
Hi,
We're sorry to hear that the box was damaged and that it wasn't delivered as you expected. Unfortunately we cannot prevent any delays or damages caused by our logistic partners, but our customer care agents are always here to help in case of a problem. So if there are issues with the delivery and/or the carrier, please reach out to our customer service and we'll try to find a solution it by all means available. We are reachable by phone, chat or mail.
We hope you enjoy your purchase after all, and wish you a lovely day!
Best regards,
House of Bilocca Customer Care
Horrible service
Horrible service! Delays, no solution or gesture proposed! It wasn’t stated about any delays in the website before completing the order! Disappointed, will never order again
July 7, 2022
Reply from House of Bilocca
Dear Tatiana,
We're sorry to hear that you are not satisfied with our service. Delays are generally not stated on our website, because they are usually unforeseen and due to circumstances which are out of our control. However, we are trying our best to get your parcel delivered to you as soon as possible. If you have any more questions or concerns, please reach out to our customer care. Our agents will be more than happy to assist you.
Best regards,
House of Bilocca Customer Care
Reply from House of Bilocca
Nice to hear Britta, keep on spreading the love!
Reply from House of Bilocca
So nice to hear Irene, enjoy!
easy to use the website
easy to use the website
nice pictures
fast sending
and it was easy to return the wrong choices i made.
June 28, 2022
Reply from House of Bilocca
Thank you for your feedback, Tineke! Enjoy!
The goods are perfect o was service and…
The goods are perfect o was service and delivery. Thanks.
June 28, 2022
Reply from House of Bilocca
Lovely to hear, Cordula! Keep on spreading the love!
High quality service
High quality service, products, fast delivery, sharp pricing, what else do you need?
June 28, 2022
Reply from House of Bilocca
So nice to hear, Ingrid. Keep on spreading the love!
I was very excited to receive the…
I was very excited to receive the shower steamer with neroli essential oils. The product is fine and much care was also given to the outer package, which gave an nice extra luxury touch. Yet, there was a small problem with the package of the product itself. The front cover was stained by the ink of the sending note it was wrapped in, which was a bit sad, given the attention Bilocca gives to the outer package. But overall, I am very happy with the product.
June 13, 2022
Reply from House of Bilocca
Thank you for your feedback, Carina! Keep on spreading the love!
Extreme quick delivery.
Extreme quick delivery.
I ordered my product and the following day it was delivered.
Amazing!
May 19, 2022
Reply from House of Bilocca
Thank you for your feedback, X. Keep on spreading the love!
Positive experience
Excellent timing. Fabric and dress meet my expectations and are true to the photos. Working out the right size for me was a little troublesome but turned out to be fine.
May 5, 2022
Very happy with my purchase
Very happy with my purchase. I have to send one item back but that’s because I got the size wrong.
March 11, 2022
Though placing an order was a bit…
Though placing an order was a bit complicated and it took some time to pay (could have been our internet also) the order fulfillment and delivery were very fast! Love the tennis shoes from calla and they fit perfectly which is great as I have a significant bunion. Will certainly buy again!
February 24, 2022
The quality of clothes is really good
The quality of clothes is really good.
I can't rate my experience with 5 stars because it took one week to receive the package (I am in Spain), so the delivery time frame in the web takes longer, actually.
February 13, 2022
Clothes were as described Great to find…
Clothes were as described Great to find beautiful clothes in large sizes . Delivered fast and the packaging was environmentally sound.
February 13, 2022
First time that my clothes fit perfect…
First time that my clothes fit perfect and i send nothing back!!!
February 11, 2022
The service was excellent and very…
The service was excellent and very quick! Thank you!
February 11, 2022
Very pleasant first experience
Very beautiful high quality clothes and surprisingly fast service
February 7, 2022
I received exactly what I ordered
I received exactly what I ordered, and received it quickly. It would make choosing the items and sizes easier if more information was given (type of fabric, washing directions, etc...) and if larger models were used (so the drape of the clothing could be seen). But I'm extremely happy with my three purchases. Thank you
February 6, 2022
Very satisfied 🙂
Very satisfied 🙂
Good quality and a lot to choose from.
Great prices and I love that you have a wide variety of sizes.
I loved my first shopping experience.
Thank you 🙂
January 27, 2022
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