I ordered a couple of items but after a week I didn’t receive any track or trace so I called. The women on the phone told me that there were some difficulty with some orders. Because I was going on va... See more
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I am very pleased to have the opportunity to buy from this store. It takes some time to choose the brands you like and the sizes you need. Most importantly, you can always return clothes that don't f... See more
I was dubious about making the order . I live in Sicily where deliveries are notoriously bad . I was able to reroute it to a pick up point . I had worries about the delivery and emailed them and hones... See more
Company replied
For a tall and curvy Swiss woman it becomes more and more difficult to find clothes in a good qualityin my country! So many possibilitied where cancelled during the last two years. So gratefull to h... See more
Company replied
Company details
About House of Bilocca
Written by the company
The lifestyle community for plus size women
“A place where every curvy woman can be her unapologetic, best self.”
We have the pleasure to partner with a great variety of brands offering a wide range of styles and sizes. Such as Studio 8, Tommy Hilfiger, Inan Isik, Calvin Klein Jeans, and more. We carefully select high-quality pieces that are tailored to fit your curves, with each brand adding their unique touches.
Elevate your style with our premium curvy pieces! Discover our collection:
“You are too gorgeous for standard sizing - and the same goes for standard styles!”
Enjoy our curated selection from the premium international plus-size brands:
- Fast delivery
- Free returns within 30 days
- Exceptional customer service with native speakers
- Secure Payment and Data Protection
Premium packaging
All House of Bilocca orders are safely packed, with great care and eco-friendly materials. We wrap every item as a gift, from ours to yours.
Unique shopping destination
House of Bilocca is a unique shopping destination for premium plus-size fashion. With an international team our aim is to bring you the finest selection from brands all over the world.
Personalised Customer Care
Our in-house Customer Care team is available to support you with any inquiries from Monday to Friday, from 9am to 5.30pm. We will help you in your native language and look forward to talking to you!
Contact info
2000, Antwerp, Belgium
- +32 (0)78 25 90 07
- customercare@houseofbilocca.com
- houseofbilocca.com
4.1
Great
714 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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A great selection of fashionable good…
A great selection of fashionable good quality clothes. Excellent service
January 20, 2022
I like clothes I get from you very…
I like clothes I get from you very much. Always good style and quality.
January 17, 2022
My first order was refunded £412+…
My first order was refunded £412+ immediately because of an issue with GLS, I placed and paid for a further order £412+ which was not despatched in the middle of December.
I am still waiting for a proof of delivery, or refund but have heard nothing from them. I have never had this experience before. I have contacted various members of staff,(all very polite and sympathetic) but no one seems able to do anything.
January 9, 2022
Unprompted review
Reply from House of Bilocca
Dear Jennifer,
Thank you for your feedback. We're truly sorry about all the inconveniences caused by the delay of our logistic partner. We've been experiencing issues with delayed deliveries - especially to the UK - which should be resolved by now. Your parcel has been handed over to the carrier, but it got blocked somewhere along the way, and we have unfortunately not been able to have it delivered to you, nor back to our warehouse.
The good news is that we have issued your refund this morning.
Again our apologies for the inconveniences.
Best regards,
House of Bilocca Customer Care
Sold an item which is not available.
January 9, 2022
Reply from House of Bilocca
Dear Mrs.,
We're sorry to hear that the item you ordered is no longer available. We're doing our best to keep the stock on the website constantly up to date, but in busy periods like the current one it can happen that the stock indicated on the website is not 100% synchronised at all times with the actual stock in the warehouse. In this case we immediately proceed to a refund, which you should have received in the meantime.
Our apologies for all the inconveniences caused!
House of Bilocca Customer Care
It has been a while since I placed my…
It has been a while since I placed my order, but the parcel is still not on its way.
January 2, 2022
Reply from House of Bilocca
Dear A.,
We're truly sorry that you had to wait so long for your parcel. Due to the high volumes of orders during this holiday period, quite some deliveries were delayed. According to the tracking information of your parcel, you have received your order in the meantime. We hope you can still enjoy your purchase, and hope that next time we can keep our promise of fast deliveries!
Best regards,
House of Bilocca Customer Care
Excellent service and very fast…
Excellent service and very fast delivery Thanks a million
December 10, 2021
None of items was shipped
None of items was shipped. There was just an email of returned items without explanation. This is first time, usually I am very satisfied
December 5, 2021
Reply from House of Bilocca
Dear Liene,
We're really sorry to hear that your items haven't been shipped. We are currently doing our best to figure out what went wrong here. We'll get in touch with you as soon as we have a conclusion! Please note that you can always reach us by phone, chat or email if you encounter any problems in the future. Our apologies for the inconveniences caused.
Best regards,
House of Bilocca Customer Care
Great Service
December 2, 2021
Very quick delivery
Very quick delivery! Nice quality garments, well packed. I‘ll be back in this great online store!
November 30, 2021
Absolutely beautiful wrapped
Absolutely beautiful wrapped, good quality of clothing, nice personal touch, but sometimes orders need a long time to get here. Besides that, great to shop at House of Bilocca!
November 18, 2021
Fast delivery to Romania. Very good quality.
Fast delivery to Romania - few days. Very good quality product.
November 11, 2021
Great shop with lovely outfits
Great shop with lovely outfits, my 2 new trousers are super comfortable, great client service! Thank you.
November 10, 2021
I never before ordered an article at…
I never before ordered an article at "House of Bilocca", but yesterday and today i have got my first and second parcel and I am very content!
November 4, 2021
loved products
loved products, my only minor criticism is that the goods were not delivered/collected first time as I dont have a house number just a name
October 10, 2021
❤️❤️❤️
I like very much the goods which I buy from House of Bilocca! The transport was nice! I will come back for the other purcheses in the future!
September 30, 2021
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