Really great service, I booked to have some stubborn ear wax removed, I managed to get a next day appointment. Kim at Knutsford was superb, explained the procedure, allayed any concerns, performed a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They were offering free ear wax removal back in February for the over 70s, that was my first visit..cannot praise them enough...free hearing check which, 6 months later, resulted in digital hearing ai... See more
Company replied
All the staff were very approachable. Nothing was too much trouble and you were made to feel welcome and relaxed. My hearing test was conducted in a very professional manner and all aspects were exp... See more
Company replied
I was informed of House of Hearing in Ashton by a close friend who was very pleased with the help he had received. Booking an appointment was easy & I am so glad I did. The staff were al... See more
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Company details
Written by the company
Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.
Contact info
10 Melville Crescent, EH3 7LU, Edinburgh, United Kingdom
- 0131 220 1220
- enquiries@houseofhearing.co.uk
- houseofhearing.co.uk
4.9
Excellent
466 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The staff are kind and considerate
The place was clean and fresh. Very professional. Extremely informative how to manage keeping my ears clean. Not to use abrasive drops. Which I had done and my ears were very flaky and itchy.
October 3, 2024
Reply from House of Hearing
Thank you foe leaving your review. We're glad we were able to help and we look forward to seeing you again soon. ^CW
Good experience
Wonderful staff everyone was so friendly. The appointment was easy to make, time and date to suit. It took 2 appointments to complete the wax removal but there was no charge for the 2nd appointment.
Thank you to everyone at House of Hearing.
September 24, 2024
Reply from House of Hearing
Thank you for leaving us a kind review. We look forward to seeing you in clinic again soon. ^CW
Very pleasant service by Claire.
Very pleasant service by Claire.
Surgery clean and well equipped.
Both ears syringed but, despite a return visit , I am not convinced that either ear is completely clear.
September 27, 2024
Reply from House of Hearing
Hi David, thank you for leaving us your review. If you feel that your ear is not completely clear, please do pop in to see us or give us a call and one of our clinicians will be more than happy to look at this for you. ^CW
Kyle has been absolutely amazing with…
Kyle has been absolutely amazing with my 93 year old Mum, and his patience and understanding was outstanding. Highly Recommended.
October 24, 2024
Reply from House of Hearing
Thank you for your review, Helen. We're so glad to hear that Kyle in our St Andrews clinic was able to offer the right support to your mum. ^CW
The staff were great and everything was…
The staff were great and everything was explained before the process. I felt safe, at ease and comfortable.
September 13, 2024
Reply from House of Hearing
Thank you for your kind review, Christina. We look forward to seeing you again soon in our St Andrews clinic! ^CW
Reply from House of Hearing
Thank you for leaving us a kind review, David. We look forward to welcoming you to our Edinburgh clinic again soon! ^CW
Reply from House of Hearing
Thank you for your review, Walter. We look forward to seeing you again soon. ^CW
Staff were wonderful and made you feel…
Staff were wonderful and made you feel at ease. I have recommended you to a lot of my friends .
October 4, 2024
Reply from House of Hearing
Thank you for your review and for your recommendation, Margaret. We really appreciate it and we look forward to seeing you again soon! ^CW
Quick and efficient
Was seen quickly, talked through the test and options were explained well
September 20, 2024
Reply from House of Hearing
Thank you for your review! ^CW
Great Service
Great service. My ear wax was dealt with quickly and I felt no discomfort at all. I was able to hear clearly within 20 mins of my appointment.
September 18, 2024
Reply from House of Hearing
Thank you for your review! I'm glad to hear that we were able to help and we look forward to seeing you again soon. ^CW
Reply from House of Hearing
Thank you for your lovely review, Dawn. We look forward to seeing you again soon. ^CW
Highly informed staff and gorgeous facilities
Very professional service. Gorgeous Edinburgh location, the facilities felt luxurious. The hearing nurse guided me throughout the process, explaining everything in detail. The appointment was quicker than expected too. It is pricy, but you get top of the class service in return so can't complain :)
September 27, 2024
Reply from House of Hearing
Thank your for leaving a kind review. We're glad that we were able to meet your expectations and offer you a first-class service. We look forward to welcoming you again to our Edinburgh clinic soon! ^CW
Customer care is simply superb
Customer care is simply superb. The lady doing my ears was so kind and helpful as was the receptionist.
October 10, 2024
Reply from House of Hearing
Thank you for your kind words, Sally! We look forward to seeing you again soon! ^CW
Attentional staff
September 17, 2024
Reply from House of Hearing
Thank you, Marjorie. We look forward to seeing you in clinic again soon! ^CW
Feedback
Quick, efficient and thorough and I was able to get an appointment at short notice. Access to parking also helpful.
September 26, 2024
Reply from House of Hearing
Thank you for your kind review, Stephen! ^CW
Great Service
Staff were great with my dad on a recent visit - very courteous and polite and thorogh with the check
October 8, 2024
Reply from House of Hearing
Thank you for your wonderful review, Jackie. We're glad that we were able to support your dad on his recent visit to us. We look forward to seeing him in clinic again soon! ^CW
David
David, my audiologist, was most helpful. he provided clear concise answers to all my questions. Have a very thorough check-up. At the end, I can hear in stereo again. He is a top professional! and expert in his field. Goes without saying, recommended.
October 21, 2024
Unprompted review
Reply from House of Hearing
Thank you for your review, William. We're glad that David was able to assist you and we look forward to seeing you again in clinic soon! ^CW
Dan was excellent
Dan was excellent, explained everything in detail and carried out a very thorough hearing test.
September 26, 2024
Reply from House of Hearing
Thank you for your lovely review. We're glad that Dan and the team at Stockton Heath were able to offer the right support. ^CW
Very friendly and good at her job
October 14, 2024
Reply from House of Hearing
Thank you for your kind review, David. ^CW
The procedure was carried out…
The procedure was carried out efficiently in comfortable surroundings
October 10, 2024
Reply from House of Hearing
Thank you for your kind review, Christine. ^CW
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