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Unlike a lot of places this family run business have got everything you need to pick the right product you want and that it will be what it says on the tin when it arrives. The customer service and re... See more
Ordered an overdoor towel rail through B&Q - pleased with quality and quick delivery. Would definitely consider purchasing from this company again.
Great professional customer service. Very happy with my purchase ralph lauren linen blazer at a great price very well packaged and good delivery l would buy with confidence again from house of... See more
Company details
Written by the company
At House of Home, we provide you with an excellent shopping experience as our clients satisfaction matters a lot. We have the perfect combination of household goods and home storage solutions that are tailored to meet your needs. Even if you are not sure of what you want, our shop has got several ways to help you identify your needs. Everything about House of Home revolves around our commitment to helping you look you and your home looking it's best and inspire confidence in you.
Contact info
United Kingdom
- 01616544936
- customerservices@houseofhome.shop
- houseofhome.shop
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Hasn’t replied to negative reviews
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The delivery came on time and the item…
The delivery came on time and the item was as explained. 10/10
I wouldn't give any stars if that was…
I wouldn't give any stars if that was an option!
It looks good although I've kept it…
It looks good although I've kept it aside until my new bed and duvet arrive
Couldn't find how to return the items
Purchased 3 sets of wooden door hook strips (costng over £30). They werent really suitable as didn't sit flat on the back of the doors but I couldn't find where to return them because there is no address on the return sheet. I also could locate any email after I placed the order so I'm not sure who it came from as I searched for House of Home and couldn't locate any emails from them at all.
eventually I tracked them down online and sent a message but no-one responded.
I felt like they make it as difficult as possible to return anything so I wont be buying from them again.
Didn’t get my order
Didn’t get my order, I eventually had an email to say stock wasn’t available… are you sure it wasn’t cancelled as it was wrongly priced? As it said on the page that there was 4 in stock all day! If so just be honest 🤷🏼♀️ besides that, there is barely any stock available anyway, everything just says sold out!
Bit rubbish really, don’t appreciate being lied to and if you are running a shop, it would be a good idea to get some stock so people can actually buy it.
It’s a shame as some items did look nice. Oh well!
Good quality product
Good quality product, as described. Excellent prices and quick delivery too.
King size bed frame - spot on
King size bed frame; arrived quickly, good quality, excellent price, very sturdy. Very happy with purchase. I am recommending to friends and family.
Heavy Duty Clothes Rail
Never had a clothes rail that's so easy to put up. It's also a relief to have a rail that doesn't collapse - another first for me. Having read some other reviews on here, and having such a good experience myself, I will go direct to their own website in future. In fact I'm going to have a look right now. Having moved recently I'm very busy, but couldn't not write this review because I honestly can't get over how easy the assembly was. So pleased with this product.
3 weeks and still waiting....
Ordered and paid for shelving 3 weeks ago through B&Q but no sign of it. E-mailed 6 days ago but no reply. I have given them until Friday to resolve this or the order will be cancelled. Very poor.
I ordered 4 identical items and 2…
I ordered 4 identical items and 2 turned up. I emailed and the next day the other 2 items arrived. I didn’t receive a response to my email but presume the other items were already on their way?
Other than sending in 2 batches, the service was good and the items are great.
Good item but would have been useful to…
Good item but would have been useful to have instructions on how to assemble it.

Reply from House Of Home
very nice product and speedy service
Heavy duty clothes rail
Happy with the product itself (clothes rail) which appears to be robust. Unfortunately let down by multiple minor scratches on visible parts and a missing pole end cap. Quality control issues? Delivery service good.
Delivery was excellent
Delivery was excellent. The quality of the items was very good. The only issue I had was the colour of the duvet set was much lighter than it appeared in the photograph.
Heavy duty clothes rail
I decided to buy directly from House of Home as I noticed that the item I was going to buy online from a well-known DIY store was outsourced/dropshipped by House of Home anyway. I'd never heard of the brand before, but I'm very happy with my purchase (heavy duty clothes rail). Item is good quality and good value for money (cheaper than the DIY store and with free postage). Service and delivery spot on. The only negative is that the website is a bit pushy! For your first purchase, they give you a discount code but you have to use it within the first 10 minutes and there is a red countdown clock which is quite offputting!
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