House Of Home Reviews 

138
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought a Honeywell fan through Wowcher, and they sent me a fan which had obvious signs of previously opened and used fan. I sent them photos showing clear signs of re-taped boxes (taped twice) and... See more

Rated 5 out of 5 stars

Unlike a lot of places this family run business have got everything you need to pick the right product you want and that it will be what it says on the tin when it arrives. The customer service and re... See more

Rated 5 out of 5 stars

Ordered an overdoor towel rail through B&Q - pleased with quality and quick delivery. Would definitely consider purchasing from this company again.

Rated 5 out of 5 stars

Great professional customer service. Very happy with my purchase ralph lauren linen blazer at a great price very well packaged and good delivery l would buy with confidence again from house of... See more

Company details

  1. Home Goods Store

Written by the company

At House of Home, we provide you with an excellent shopping experience as our clients satisfaction matters a lot. We have the perfect combination of household goods and home storage solutions that are tailored to meet your needs. Even if you are not sure of what you want, our shop has got several ways to help you identify your needs. Everything about House of Home revolves around our commitment to helping you look you and your home looking it's best and inspire confidence in you.


Contact info

3.9

Great

TrustScore 4 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(138)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The need to improve their customer…

They need to improve their customer service in terms of how they can be contacted there is no contact number and no contact email. You can only contact them by a form on the website which so frustrating as I still have not received my order and it’s been over a week now. And when I requested for refund they told me I need to wait for them to go back and forth with Evri. I still have not received my refund also.

April 5, 2024
Rated 1 out of 5 stars

Avoid

Having purchased a patio set via BQ it was coming directly via house of home . On delivery the package was badly damaged via the courier. I contacted house of home and they told me send pictures, which I tried doing. Their web email address is incorrect and then again I was given another incorrect email by customer service. Thereafter the lack of response and customer care given was not acceptable. Even today almost two weeks later they are unable to provide a courier to collect my damaged patio set . Avoid this company at all costs.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Extra strong clothes rail. 5 stars

Extra strong clothes rail. This is the second 5 foot one we have bought. Holds more than our wardrobes did. Shelf on top ideal for clothes that don't need hanging. Shoe shelf underneath. So, so easy to put together. Highly recommended product.

January 12, 2024
Rated 1 out of 5 stars

Ripped Off

Bought a clothes rail from these people and it was missing the correct part i asked for the correct part and they just ignored it. Next step manchester county court small claims.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Loving my new clothes rail

Loving my new clothes rail, especially for the amazing price!!! I was a bit perplexed at first when putting it together, then I read the instructions and all made sense then 😀. Shame I can’t add a photo to show you, but please take my word for it, a sturdy, durable lovely clothes rail - thank you ☺️

August 17, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look