I bought a Honeywell fan through Wowcher, and they sent me a fan which had obvious signs of previously opened and used fan. I sent them photos showing clear signs of re-taped boxes (taped twice) and... See more
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Unlike a lot of places this family run business have got everything you need to pick the right product you want and that it will be what it says on the tin when it arrives. The customer service and re... See more
Ordered an overdoor towel rail through B&Q - pleased with quality and quick delivery. Would definitely consider purchasing from this company again.
Great professional customer service. Very happy with my purchase ralph lauren linen blazer at a great price very well packaged and good delivery l would buy with confidence again from house of... See more
Company details
Written by the company
At House of Home, we provide you with an excellent shopping experience as our clients satisfaction matters a lot. We have the perfect combination of household goods and home storage solutions that are tailored to meet your needs. Even if you are not sure of what you want, our shop has got several ways to help you identify your needs. Everything about House of Home revolves around our commitment to helping you look you and your home looking it's best and inspire confidence in you.
Contact info
United Kingdom
- 01616544936
- customerservices@houseofhome.shop
- houseofhome.shop
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Hasn’t replied to negative reviews
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easy to order
Great on all acounts
Great quality product, easy to assemble, great delivery services (fast and professionally done). Can't fault them
Rails are exactly as I expected.
Rails are exactly as I expected.
Great Customer Service 🤗
Quick delivery and easy to install.
The need to improve their customer…
They need to improve their customer service in terms of how they can be contacted there is no contact number and no contact email. You can only contact them by a form on the website which so frustrating as I still have not received my order and it’s been over a week now. And when I requested for refund they told me I need to wait for them to go back and forth with Evri. I still have not received my refund also.
Avoid
Having purchased a patio set via BQ it was coming directly via house of home . On delivery the package was badly damaged via the courier. I contacted house of home and they told me send pictures, which I tried doing. Their web email address is incorrect and then again I was given another incorrect email by customer service. Thereafter the lack of response and customer care given was not acceptable. Even today almost two weeks later they are unable to provide a courier to collect my damaged patio set . Avoid this company at all costs.
Great quality and services
Ordered clothing rail ….delivery super fast ! The rail is excellent. Very well made , easy to assemble and looks great .
Extra strong clothes rail. 5 stars
Extra strong clothes rail. This is the second 5 foot one we have bought. Holds more than our wardrobes did. Shelf on top ideal for clothes that don't need hanging. Shoe shelf underneath. So, so easy to put together. Highly recommended product.
what was good about the service was the…
what was good about the service was the prompt delivery. of my order.and the ease of ordering.online.
Good items with good service
Great service
Great service: easy to buy online, fast delivery, and excellent product.
Ripped Off
Bought a clothes rail from these people and it was missing the correct part i asked for the correct part and they just ignored it. Next step manchester county court small claims.
Great all round
Easy to order. Delivery as expected. Good Quality Rack easy to assemble
Loving my new clothes rail
Loving my new clothes rail, especially for the amazing price!!! I was a bit perplexed at first when putting it together, then I read the instructions and all made sense then 😀. Shame I can’t add a photo to show you, but please take my word for it, a sturdy, durable lovely clothes rail - thank you ☺️
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