Unlike a lot of places this family run business have got everything you need to pick the right product you want and that it will be what it says on the tin when it arrives. The customer service and re... See more
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See what reviewers are saying
Ordered an overdoor towel rail through B&Q - pleased with quality and quick delivery. Would definitely consider purchasing from this company again.
Bought a heavy duty shelving unit from the B&Q website, it's anything but heavy duty. Assembly was a nightmare as it's very difficult to get all the brackets in place correctly. I managed to assemble... See more
Great professional customer service. Very happy with my purchase ralph lauren linen blazer at a great price very well packaged and good delivery l would buy with confidence again from house of... See more
Company details
Written by the company
At House of Home, we provide you with an excellent shopping experience as our clients satisfaction matters a lot. We have the perfect combination of household goods and home storage solutions that are tailored to meet your needs. Even if you are not sure of what you want, our shop has got several ways to help you identify your needs. Everything about House of Home revolves around our commitment to helping you look you and your home looking it's best and inspire confidence in you.
Contact info
United Kingdom
- 01616544936
- customerservices@houseofhome.shop
- houseofhome.shop
4.2
Great
137 reviews
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Hasn’t replied to negative reviews
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Perfectly professional
Perfect service from start to finish, plus helpful prompt Customer Service for any queries. Good communication, speedy despatch, excellent care of product and customer. I have purchased twice and would again.
December 31, 2024
I would never purchase from them again…
I would never purchase from them again twice I ordered and item and both time they failed to deliver my item.
After writing to customer service the response was a basic apology and nothing else. Top of this I have to wait for my refund until the item comes back to them via the worst courier company.
October 23, 2024
Reply from House Of Home
Thank you for your feedback. We’re pleased to hear that the refund was processed promptly on 1st November after your order from 24th October was unfortunately returned to us due to delivery issues with Evri. We understand how disappointing it is not to receive your item as expected, and we apologise for any inconvenience this may have caused.
Your experience is important to us, and we’ll continue to work closely with our delivery partners to improve reliability. Thank you for your patience, and we hope to have the chance to serve you again in the future with a smoother experience.
Very pleased.
September 23, 2024
Great product at a good price
Great product at a good price. sturdy clothes rail. Would definitely recommend.
July 14, 2024
Great service and punctual ⭐⭐⭐⭐⭐
July 8, 2024
Great value and speedy delivery
Ordered the folding computer desk for working at home. Arrived quickly, is so quick and easy to put together and sturdy once up. Folds away neatly taking up barely any space, yet is a good size when in use. For the price it can't be beat.
June 26, 2024
Faulty clothes rail, horrendous customer service
I purchased a rail off Amazon prime as I needed it the next day. It arrived fine, I started to assembly it when I realised one of the pieces were faulty. I sent photos and a description of what was wrong. This continued back and forth for over a week as they didn’t believe me and had to send two further lots of pictures. They then sent a replacement with a delivery time of 4-5 days. Still waiting! Customer service has been absolutely shocking. Will be making a formal complaint.
May 2, 2024
Unprompted review
Rickety old table
May 2, 2024
easy to order
April 27, 2024
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