Fast, reliable and organized
Fast, reliable and process explained in full details.
Followups by team was also done in timely manner.
Happy with their service.
March 12, 2026
Unprompted review
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Company details
Written by the company
Visa Service Desk is ontstaan uit het idee dat het aanvragen van een visum of legalisatie een positieve en vooral ontspannen ervaring moet zijn. Geen complexe formulieren of ingewikkelde uitleg, maar een overzichtelijk en eenvoudig proces. Met deze gedachte zijn wij aan de slag gegaan met het ontwikkelen van een begrijpelijke website die vooral ook efficiënt werkt. Hiernaast hechten wij grote waarde aan prijstransparantie. Geen verrassingen achteraf maar een duidelijk bedrag onder de streep voordat u uw order plaatst. Ons doel is om mensen die door de bomen het bos niet meer zien een eenvoudige tool te geven om snel een visum aan te kunnen laten vragen. Wij hebben voor u alle belangrijke en relevante gegevens verzameld om het u zo makkelijk mogelijk te maken. Uw lopende aanvraag en eventuele eerdere aanvragen die u bij ons heeft gedaan staan namelijk samen met uw facturen overzichtelijk bij elkaar op uw persoonlijke pagina bij Visa Service Desk.
Contact info
Parkstraat 99, 4e etage, 2514 JH, Den Haag, Netherlands
- +31 85- 051 2525
- info@visaservicedesk.com
- visaservicedesk.com
4.0
Great
61 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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They took more than a month to realize…
They took more than a month to realize for my nationality e-visa is not possible (which a simple google search would tell you!), making my trip impossible because of the long delay.
November 27, 2024
Unprompted review
Reply from Visaservicedesk
Dear Ali,
Could you please provide us with the VSD number of the application? We are unable to locate any record under the name Ali in our system.
Additionally, please confirm which company you are applying through, as we only process corporate visa applications.
Please note that we do not handle personal or tourism visa applications.
Just wish they sped up the email…
Just wish they sped up the email confirmations.
August 14, 2025
Unprompted review
Very helpful, excellent service
The service I received was really excellent. My special thanks to Charlene who helped me to get a USA VSIA. I warmly recommend this Company to everyone.
June 17, 2025
Unprompted review
An amazing service I received from visa…
An amazing service I received from visa service desk during my visa application. A special mention to these amazing agents Luuk and Tasneem who went over and above to ensure my application was smooth and successful. I will highly recommend this service to all my friends and family.
July 15, 2024
Unprompted review
Thank you Michael for your response…
Thank you Michael for your response from the beginning of my application in getting my visa. I usually pay for such services but this was done freely. You are amazing.
Getting appointment for my USA visa in Amsterdam wasn’t possible yet were very proactive to get me an appointment in Belgium. I would have miss a very important meeting im the states. I will recommend this company to all my business networks. This is my application VSD202400123. Keep up with your good services.
August 19, 2024
Unprompted review
Refund Scam by Visa Service Desk
Let me share the horrible experience ( Application-VSD202401047) with Visa Service Desk Company.
I enquired about Iraq visa on 23 June 2024 and got confirmation that company can process the visa application and asked me to pay the application and consular fees in full (€159) along with all required documents listed on their website, which I did.
Two days later I was told that the Consular rules are changed and they need local invitation letter and local address (They did not know the rules were changed several months already but even then had confirmed me the visa processing only to take advance fees).
When I asked for refund, instead of accepting ignorance of the visa application process, I was forced to pay cancelation charges of €42 for no fault of mine.
Eventhough the remaining amount (€117) was informed to be refunded within 14 days but even after 25 days, I have not received any refund.
I have send several reminders to the company but none has been responded.
Please beware of Visa Service Desk, about commitment they make to the customer and how they handle the refunds.
June 26, 2024
Unprompted review
Reply from Visaservicedesk
We sincerely apologize for the inconvenience and frustration you have experienced with Visa Service Desk regarding your Iraq visa application (Application-VSD202401047).
Our refund policy indeed stipulates a 14-day processing period, and it is clear that we have not met this standard in your case. We are currently investigating the issue internally to understand what went wrong and to ensure that similar issues do not occur in the future.
Please rest assured that we will contact you by phone and email to resolve this matter as quickly as possible.
Once again, we apologize for the inconvenience and appreciate your patience as we work to rectify the situation.
Highly recommended
I was amazingly helped by the Visa Service Desk. Fantastic communication, very helpful and super easy.
Thank you, Alegria for everything. And also thank you to the boys who accompanied me to the Chinese embassy. Next time I need a Visa, I will definitely come here again. I highly recommend their services.
May 17, 2023
Unprompted review
Reply from Visaservicedesk
Dear Ornella,
Thank you for your kind review!
It was a pleasure working with you on this application and we look forward to working together again in the future.
- Alegria
Excellent service for B1/B2 visa USA
Visa Service Desk has offered an excellent service to help me apply for the B1/B2 visa for the USA. They offer a very professional service, which is very fast, prompt and personal. Before my visit to the embassy I was very well prepared. My consultant for the application was Michael Hoang, who was on top of my case and helped me out in an excellent way.
March 16, 2023
Unprompted review
Reply from Visaservicedesk
Dear Michelle,
Thank you for your kind review. It was a pleasure working with you and we hope to assist you in the future.
We wish you safe travels!
Kind regards,
Eliza
Exceptional service - even for complex jobs
Wonderful, attentive service all the way!
I was stuck in a tricky situation where my original birthday certificate needed to couriered and legalised in another country and returned to me.
My representative Alegria was super attentive and responsive, taking me through the process the entire time.
Wonderful service Alegria and thank you!
December 27, 2022
Unprompted review
Reply from Visaservicedesk
Thank you for the review!
Hopefully we can assist you again in the future.
Excellent service by Barbara Laplaca
Barbara Laplaca provided an excellent service. Professional, efficient, proactive, excellent communication during all the steps for acquiring a visa.
October 7, 2022
Unprompted review
Reply from Visaservicedesk
Dear Maarten,
Thank you for your nice review. We hope to be of service again in the future!
Good customer service,fast service
Good customer service,fast service. I will always recommend them for everyone.
September 5, 2022
Unprompted review
Reply from Visaservicedesk
Hi Kennedy,
Thank you for your nice review. We appreciate it a lot and we hope to assist you again in the future!
Kind regards,
Eliza
Great fast and personalized service
Great fast and personalized service. I was concern because applying my visa for Nigeria was not going well but I got recommended to Visaservicedesk and after contacted them, situation changed and results were fast so I was flying in a couple of days instead of expending the 8 days that had been planned. I am grateful to Mr. Frank Baning
July 20, 2022
Unprompted review
Reply from Visaservicedesk
Thank you so much for sharing your experience with Visa Service Desk. We look forward to assisting you with future visa applications.
very fast and committed service
very fast and committed service ,
i would go with them again and again ,
thanks a lot for your efforts and commitments
Hany
November 7, 2021
Unprompted review
Reply from Visaservicedesk
Dear Hany,
Thank you very much for your positive review.
Our team would like to wish you safe travels!
Great Service
Visa Service Desk was extremely professional and prompt in their services. They were accessible and clear in their communication. I applied for Visa for a North African country and obtained it smoothly. Would like to use the services again.
November 1, 2021
Unprompted review
Reply from Visaservicedesk
Dear Ayushi Prakash,
Thank you for your amazing and kind review, we are glad the process ran smoothly for you and we want to wish you safe travels to North-Africa!
GREAT SERVICE!!
GREAT SERVICE!!! For a study at Berkeley, they managed to expedite my appointment to a date that allowed me to enter the US before my courses started. Very grateful :)
August 13, 2021
Unprompted review
Reply from Visaservicedesk
Dear D.J. Salomons, thank you for your review. We are happy that we were able to help to get your appointment on time!
Very easy instructions to follow and…
Very easy instructions to follow and very fast and efficient handling of my visa request, even on short notice. Very recommendable
December 12, 2019
Unprompted review
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