I somehow got a faulty item. I contacted the team and their response was immediate. The staff member who assisted me was super friendly and helpful, and the issue was resolved right away. Honestly, on... See more
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Very happy with my purchase of an ergonomic office chair
Very happy with my purchase of an ergonomic office chair. Excellent customer service and super swift delivery.
• “You were incredibly helpful—thank…
• “You were incredibly helpful—thank you for the great service!
Exactly what we wanted
Exactly what we wanted. Had been wanting a poinsettia garland to replace our 30yr old one and its so beautiful. Works perfectly.
Love my Charlotte Rattan kitchen stools & the price!
I found the exact kitchen stool I was looking for at House of Isabella and at a wonderful price compared to other furniture retailers. Ordering through their website was easy, they were delivered in perfect condition and so easy to put together. So very happy with my purchase.
I can honestly say what you see is…
I can honestly say what you see is actual representation of what you get …. Good quality furnitures and you can rest assured you get immediate assistance if anything goes wrong which one out of 4 of my bar stool did have a manufacturing defect and I took pictures and sent to them in an email detailing everything concerned and they investigated and confirm the fault and I received a replacement within a couple of weeks. Peace of mind when you get good service and prompt response. I will be ordering from them again for sure.
The vase was beautifully crafted & very…
The vase was beautifully crafted & very cheap for such high quality. It arrived safely I loved it so much I got two they sit at either end of my console table with real dried daises & look amazing
Excellent quality and speedy postage
Will definitely shop again and have recommended to family and friends A+
Great service
I received the wrong item but I want to thank customer support for their help with returning the item. I really appreciate how smoothly everything was handled.
The service was excellent, and I’m very satisfied with the support I received.
Thanks again for your assistance.
My order came quickly and my purchase…
My order came quickly and my purchase was exactly as displayed on the website. Great place to shop!
Low anxiety dealing
Very easy dealing , small error in communication caused by myself leaving/adding letters to my email address . This was sorted quickly as was the delivery , few days and coffee table and counter stool slip ons arrived then same day the four door louvre buffet was delivered by a more than helpful driver so yes order with confidence
Cheaply made furniture but good customer service
Whilst the stools that we received were a disappointment (colour looked different online and they looked very cheap for the price we paid), Jenny, the kind customer service lady who I was emailing back and forth with was extremely helpful and patient. She was always so lovely and easy to deal with. She is the only reason why I have given this company 4 stars. In terms of the furniture, I’d say it’s cheap.
Trustworthy Site
It did take a bit of time to resolve my issue with some damage to a delivered product. But Jenny got me through it and i was give reasonable options to deal with the issue.
Well done Jenny.
The product was exactly as advertised
The product was exactly as advertised. It arrived on time and in good condition. Very satisfied. This company is very reliable, and I would use it again.
Happy Customer …
Could not be happier with my bar stools from House of Isabella. There was a delay with delivery but great communication and updates made it worth the wait. Great quality and exactly as described.
Every thing is perfect and delivery…
Every thing is perfect and delivery arrived on time.
Great Customer Service
Such a great company to deal with
Such a great company to deal with, the furniture we ordered exceeded our expectations. The quality of the product plus, speed of delivery was excellent. Would definitely use again.
The Staff is the Difference
The sales staff, customer service was second to none. There was a mistake in ordering, of which was of my own doing, but the staff went out of their way to assist. I am pleased to highly recommend House of Isabella.
The order was duplicated partly due to…
The order was duplicated partly due to automated reminder and email delay. We tried to cancel the duplication. This was an an extremely frustrating experience communication only by email no phone. We told by email eventually that the duplication could not be stopped.
Sent from Victoria but has to be returned to Western Australia??? No refund only a credit voucher. You just make it all to hard.
Abo
Terrible delivery service
Terrible delivery service
Making really trouble for customer without any comensation as complanation.

Reply from House of Isabella
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