I purchased a suitcase from House of Luggage via Amazon at the start of August. It arrived quickly and was of good quality. My first holiday using the case was at the end of September. Unfor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The case is small in size but it has little pockets for bits and pieces eg passport. The four wheels make it really easy to wheel. Exactly what we were looking for as airlines are only accepting incr... See more
Amazing service! Ordered a medium suitcase for my daughter. Had normal delivery and it arrived the very next day! Comms was fab and the suitcase was of high quality and exactly as described on the web... See more
Brillant such quick delivery- very well wrapped looks it’s a Christmas present so I haven’t opened it all up but looks very good quality thank you
Company details
Written by the company
We are a team of travel enthusiasts who are passionate about designing and creating high-quality suitcases that are both stylish and functional. Our mission is to help travellers around the world make their journeys more enjoyable and stress-free by providing them with the best possible suitcase options. Our story began with a simple idea: to create suitcases that would make travel easier and more enjoyable. We started with a small team of designers and engineers who worked tirelessly to develop a suitcase that was not only practical but also aesthetically pleasing. After months of research, testing, and collaboration, we finally created the perfect suitcase. Since then, we have continued to innovate and improve our products, always with the traveller’s needs in mind. We have expanded our product line to include a variety of suitcase sizes, styles, and colours, to cater to all types of travel and personal preferences. From carry-on to checked luggage, from hard-shell to soft-shell, we have it all. But we are more than just a suitcase brand. We are a community of travellers who share a love for exploration, adventure, and discovery. We believe that travel is not just about getting from point A to point B but also about the experiences, memories, and connections we make along the way. That's why we are committed to creating a positive impact on the world and promoting sustainable and responsible travel practices. Thank you for choosing our eCommerce store as your travel companion. We look forward to helping you make your next journey unforgettable. #EmpoweringTravelOneSuitcaseAtaTime
Contact info
Unit 5, 12 Billet Road, E17 5DN, London, United Kingdom
- 02085317465
- orders@houseofluggage.co.uk
- houseofluggage.co.uk
4.1
Great
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast delivery and good quality item.
Super fast delivery. Love our suitcases, good value for money.
May 31, 2023
The case is small in size but it has…
The case is small in size but it has little pockets for bits and pieces eg passport.
The four wheels make it really easy to wheel. Exactly what we were looking for as airlines are only accepting increasingly small cabin bags
May 29, 2023
Good customer service and fast…
Good customer service and fast delivery, not used the case yet, but looks good.
May 21, 2023
Speedy delivery and great product.
May 28, 2023
Great little case delivered promptly
May 25, 2023
Cabin baggage
Happy with my purchase and service. The ordering was simple and delivery prompt. Have used the luggage and it was compact yet deceptively roomy.
May 22, 2023
The case I bought is of good quality…
The case I bought is of good quality and I love the colour green super pleased.
May 14, 2023
Lovely red suitcase
The suitcase arrived speedily and well packed. It looks attractive and has all the features we wanted. The only negative is that the zips do not run smoothly. I hope this won't become a problem when in use.
May 15, 2023
I wanted to change the colour but was…
I wanted to change the colour but was told not possible
May 5, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.