House of Malt Reviews 

House of Malt is easy to order from and the website is easy to navigate. Delivery is fast and well packaged. All good.
However I left a three star review on the Whisky I ordered, twice, as my first review was not posted, now I find neither of my reviews posted. All other reviews are four stars and above on that Whisky but the last review on it is three months old. Reading reviews forms part of the information consumers look for, just having four stars and above reviews on the site distorts the information a consumer seeks. I order a fair bit throughout a year, so this seems not good to me. An easy fix for House of Malt, but right now, three stars here

Easy to use site. Quick delivery and well packaged. Would use again.

Got a great price on a special bottle. Ordered at 16:15 yesterday, paid for standard 3 day delivery, turned up at 11:00 this morning, less than 20hr later. Couldn't ask for better service.

Fantastic Price and Good Old Fashioned Speedy Service. Was needing to buy 4 bottles of Royal Lochnagar as presents for very good friends of ours. Did Google search and H of M came up with best price. Checked Trust Pilot review before ordering. Ordering process was simple and received confirmation e-Mail after completing order. Received shipping e-Mail a few hours later. A well packaged parcel arrived the very next day. Well done H of M. Don’t ever change your ethos. Please continue to sell your goods at a reasonable price and with speedy delivery. It’s greatly appreciated. Look forward to ordering from you again in the future. Will certainly recommend your company to all my friends. Thank you to all concerned.

Super speedy and so well packaged. Thank you

Placed Order Monday @ 11.45am
Goods Received Tuesday @ 11.45am
The courier service they used was Parcelforce
We spent over £90 and got Free Delivery

Excellent. I got a bottle of famous champagne at a very good price; delivery was quick; very satisfied.

I made my first purchase online. Low threshold for free delivery and it took less than 24 hours to receive the product on a standard mainland delivery. In conclusion, easy and stress free transaction.

House of Malt have become my go-to purveyors of "Drink!" (thank you Father Jack) since I embarked upon my whisky journey last year. HoM have been excellent in their customer service, website presentation, prices and delivery. My palate has only just begun its training, so I can only really speak knowledgeably about my experiences with HoM. My most recent order included a request for The Lakes Elderflower Gin Liqueur as a birthday present for my goddaughter. Unfortunately, there was a breakage before despatch, so Piers contacted me immediately and offered me either a full refund on the item, or a complimentary upgrade to a bottle of St Germain Elderflower Liqueur. I took the upgrade so my goddaughter could try another brand, plus she loves anything Art Deco and the bottle really is a thing of beauty. It's very important to me to be able to support independent, small, family-run British businesses such as HoM. I am very happy to recommend them! If I should find myself anywhere near Carlisle, then I know where I will be heading.....48 Warwick Road.
Sláinte!

I did the old fashioned thing and called into this shop (I gather most business is online) after hearing about it at an event. What a fantastic, well presented and enjoyable place to spend a while talking all things whisk(e)y with the knowledgeable owners. I’m an Irish Whiskey lover and the options in this area were pretty scant (although much more resplendent online, I note). However, there was so much more to go at and I left with my first bottle of Japanese and an unusual 10 year bourbon. So new experiences await when the week ends and a well deserved drink is poured. I’ll be back. Fantastic place and people. Top job.

Popped into the shop while driving back up north from a recent holiday trip. I ended up buying two bottles, a bourbon and a single malt that was recommended to me. I’ll definitely find a reason to drive down to the shop more often when I’m near the border. Thanks again.

Confirmation of sale received 3 days ago stating 2-3 business days shipping. No confirmation of order being shipped received.
Worryingly, no-one is answering their phone line and their voicemail service can't accept any more messages. Is anyone still checking these?!?

From what I remember it took several attempts to get the page to get the sale through.
I think it arrived quickly. The message option as it was a gift was nice, however, this too had to be retyped a few times and began losing its charm.

I have used this company twice now and found them to be brilliant, quick and their website easy to use. They have a points system which you can use on further purchases.

I have found this company to be the best value ,I buy Benedictine 70cl .They are packaged in inflated bottle protectors the delivery service is first class

Very early delivery... Very welcome!!!

Very prompt delivery again, and a competitive price.

Products competitively priced, with excellent free delivery performance.
Look forward to the whisky.