The cost of postage was expensive £8. My husband and I were both at home but the driver made no effort to contact us. Consequently we had to collect parcel from the post office, which was damaged and... See more
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Impressed with ease of order and tiles arrived within a reasonable time. Wouldn't have ordered whole area as with postage included, tile pack unit price quite high. The new ones perfectly matched t... See more
Clear, Easy to use website with great filters to search for what i wanted. Straightforward ordering and prompt delivery. No extra selling or annoying pop ups. Good selection of exquisite tiles in all... See more
This company went into administration on 3rd October 2024. Check Gov. website for confirmation. They continue to trade online even stating the same company number. We have ordered and paid for g... See more
Company replied
Company details
Information provided by various external sources
House of Mosaics are a trend setting on-line boutique, specialising in innovative and inspirational mosaic tiles.
Contact info
30 Avenue Rd, AL1 3QB, St Albans, United Kingdom
- 01727839920
- enquiries@houseofmosaics.co.uk
- houseofmosaics.co.uk
3.7
Average
469 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great service
Great service. Arrived day after ordering very impressed. Good quality tiles too.
July 29, 2025
Not Great
Only had acknowledgement of order, no delivery details 4 days later!
Still waiting to hear if order is being dispatched, so far very poor communication
June 26, 2025
Beautiful tiles, using them for a full lenth mirror. Going to look stunning eally fast delivery and well packaged.
Really fast delivery and well packaged.
June 13, 2025
They arrived so quickly !
They arrived so quickly !
I was re-ordering tiles to match those bought two years ago. Very pleased with the whole process and they arrived so quickly - which for our location is rare !
June 13, 2025
We love our mosaic tiles
We love our mosaic tiles! We ordered the samples first then chose from those and ordered what we needed. The calculator really helped us to know how many we needed and they arrived the next day. Brilliant service!
May 7, 2025
Tiles were exactly as I wanted
Tiles were exactly as I wanted. Arrived in perfect condition and so pleased I have ordered more straight away. Thanks.
May 5, 2025
Got exactly what I ordered at the price…
Got exactly what I ordered at the price I expected, delivered in good time, efficiently, well packed and lovely quality - I have no hesitation in recommending this company
May 3, 2025
Kept us fully informed of despatch etc
Kept us fully informed of despatch etc. . Well packaged and used DPD who provide reliable delivery. Tiles are lovely , thank you.
May 3, 2025
Excellent service for tile samples
really good price for samples so I could check colours size etc
fast delivery
very please with service
April 11, 2025
Refund processed
The items ordered were no longer available. Asked for a full refund and still have not heard anything. Keep contacting the supplier but no response.
Problem solved, refund being processed
April 8, 2025
Reply from Houseofmosaics
Hello Chris, an email was sent to you April 8th at 5.45pm from enquiries@houseofmosaics.co.uk - pls check your spam. We asked if you wanted a refund or a very similar product and do not seem to have had a reply. Pls reply direct to marketing@houseofmosaics.co.uk and we will sort this for you, apologies if you think we have been ignoring you this would never be the case...thank you, Becky
Reply from Houseofmosaics
Hello there, we sent an email to advise that the product you had chosen was out of stock for samples, and did you want to swap for a different product, but did not hear from you. I will assume not and have refunded the postage for the free samples. If you would like another sample pls do not hesitate to let me know, thanks, Becky.
(pls email marketing@houseofmosaics.co.uk)
I HAVE NOTHING BUT PRAISE!!!
EXCELLENT CUSTOMER SERVICE & SATISFACTION!
I purchased some Marble Luxe Mosaic Tiles from House of Mosaics for my bathroom; the tiles look absolutely fabulous, and to top it off, they arrived safely, promptly and within 48 hours of placing the order! Keep up the great work! From a happy and satisfied customer!
March 4, 2025
Great inspiring website
Was looking at mosaic tiles.
I found the web site very inspiring, loads of choice, fair prices, and the free samples a great help.
Would definitely recommend.
March 3, 2025
Tile samples
Ordered 3 samples which were delivered promptly and efficiently but when they arrived I was advised one of them was out of stock. It was disappointing that I wasn’t advised of this when placing the order because I’ve ended up paying for the delivery of 3 items and only getting two.
February 28, 2025
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