Not only do they stock a huge range of high quality wines, deliver them carefully and quickly, their customer service is simply outstanding! Helpful, knowledgeable, professional and above all fri... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We always order from HoT. Our regular wines are always available & fairly priced. Always deliver on time. If we want or need something different the website has enough detail for us to make an i... See more
Company replied
I have used this company on several occasions and each time the process from ordering to delivery has been faultless! Communication is exceptional to the point that the boss personally replied to... See more
Company replied
My first experience buying wine through the House of Townend and it was superb. From ordering to delivery was only three days and the wine was left exactly where I had specified. Fantastic service and... See more
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Company details
Information provided by various external sources
House of Townend is a Yorkshire based family owned wine merchants founded in 1906. Browse our quality wine selection and buy online today.
Contact info
Melton West Business Park,, HU14 3BQ, Hull, United Kingdom
- 01482638888
- sales@houseoftownend.co.uk
- houseoftownend.com
4.8
Excellent
640 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Delivered on time professionally.
August 26, 2025
Reply from House of Townend
Thank you, David. We hope to see you again soon!
Always easy to order and excellent…
Always easy to order and excellent selection.. very helpful and great service
August 26, 2025
Reply from House of Townend
Thank you, Phil. We hope to see you again soon!
great shop!
Great shop! They've got an impressive collection that ensures I'm never short of options. The staff's knowledge and willingness to assist make every visit wonderful!
August 22, 2025
Unprompted review
Reply from House of Townend
Thank you, Omar! We hope to see you again soon.
Excellent experience
As always, delivered on time our favourite wine, packed with care and excellent customer service, would highly recommend to anyone.
July 28, 2025
Reply from House of Townend
Thank you. We hope to see you again soon.
Reply from House of Townend
Thank you, Derek. We hope to see you again soon.
Spanish wine offer
I took advantage of an offer on Spanish Albariño wine. I bought 4 bottles and the discount paid for the cost of delivery. I was informed when the wine was dispatched and I was able to track the APC courier on their website which was really useful.
I have tried the wine and I am really pleased with it. The tasting notes give an accurate description and this is useful for someone who is not a wine expert. It is good to try something a little different.
July 29, 2025
Reply from House of Townend
Thank you, John. We are thrilled to hear you enjoyed your Albarino - such a great wine for summer! We hope to see you again soon.
Excellent as always.
July 29, 2025
Reply from House of Townend
Thank you, Minh. We hope to see you again soon!
Reply from House of Townend
Thank you, Richard. We hope to see you again.
Brilliant wine merchants
Such speedy delivery and always competitive pricing. Brilliant wine merchants!
July 28, 2025
Reply from House of Townend
Thank you, we hope to see you again soon!
Great wine options and service
Great wine options and excellent delivery with competitive prices
July 27, 2025
Reply from House of Townend
Thank you, Chris. We hope to see you again!
Reply from House of Townend
Many thanks for your kind feedback!
Good selection
Good selection. Easy to navigate web site. Very efficient delivery. Overall very good.
July 25, 2025
Reply from House of Townend
Thank you, Nick. We hope to see you again!
Good service quick delivery
July 25, 2025
Reply from House of Townend
Thank you for your kind feedback!
Reply from House of Townend
Thank you, Stephen. We hope to see you again!
Reply from House of Townend
Thank you, Raymond. We hope to see you again soon.
I have been struggling to find this…
I have been struggling to find this Quince Liquore.
Delivered in a timely manor and well packed
June 28, 2025
Reply from House of Townend
Thank you, James!
Great service
Delivery came earlier than expected, was kept informed every step of the way.
June 29, 2025
Reply from House of Townend
Many thanks, Claire. We hope to see you again soon!
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