Shouldn’t be that unusual but it is. Actual people answer the phone and sort queries out quickly and efficiently. I never write reviews but these guys deserve the credit. Super customer service from... See more
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Company details
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House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!
Contact info
104 High Street, London Colney, AL2 1QL, London Colney, United Kingdom
- 01727260688
- info@houseofworktops.co.uk
- houseofworktops.co.uk
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Worktop and shelves for my study
I ordered a worktop and some shelves to make my study space and they were exactly as I expected. Delivery was quick, the wood is beautiful. The worktop was a little chipped on one edge of the bottom side but I don’t mind as it won’t be visible.
Exceptional Customer Service
Very pleasant people. Been on the chat and email with them and always had a great experience. Spoke with someone called Ramya this morning and they have gone above and beyond to help me get my order quickly. Very much appreciated.
Not the cheapest but competitive…
Not the cheapest but competitive pricing .
Delivery times were very good , (48hours)
Tracking of delivery was excellent and spot on time .
Driver and his mate very polite..
Very happy
DR ( Horley Surrey)
Ordered prime oak work tops all the…
Ordered prime oak work tops all the finger joints were poor quality, splits and chunks out the finished edges, complained and new one sent out, which where equally has bad, avoid this company very poor quality.
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Reply from House of Worktops
Great customer service from Rayma.
Great customer service from Rayma.
Answered all my questions.
Samples were delivered in a timely fashion.
Looking to purchase from this company.
Fantastic experience
Fantastic experience. So easy to customise my worktops and the quality was beautiful (I had 40mm walnut) it delivered quickly and without fuss. Can't fault anything and would definitely use again
Great service and product
Great professional service and a high quality product with reasonable pricing.
Excellent delivery, easy to track and a quick turnaround of the order altogether. Highly recommended
Easy to talk to and helpful on the…
Easy to talk to and helpful on the phone. Delivery on time and accommodating.
Worktops were very nice and good condition,
Easy order process
Easy order process, lead time to delivery was more than acceptable, great tracking app available to track delivery real-time and the two man delivery team were excellent.Also I must mention the worktop was really good value and looks great in our utility room.
Brilliant customer service
I ordered some samples so that I could decide on the right worktop for my kitchen. Unfortunately there was a problem with delivery, the first parcel was lost, the second one was sent to the wrong place (very poor service from DX Express) however the customer service in getting my problem resolved was amazing. When the samples finally arrived. I was very impressed with quality of them, so will be placing an order for worktops very soon.
The company even offered to send me more samples via a different courier, that’s the level of service they provide.
Very impressive service House of Worktops!
This firm is friendly and approachable…
This firm is friendly and approachable and easy to deal with. When I had a delivery problem, without hesitation they sorted it out and worked with me to get my new countertop delivered. I love the countertop. They have the best selection of sizes too from any other firm out there. They also do not add 'add ons' but include everything in one price. I will come back to them in the future.
Excellent service and top notch quality
Excellent service, the samples are outstanding, I will certainly be ordering worktops from House of Worktops and will likely be a repetitive customer.
Many thanks
Found this experience five star from…
Found this experience five star from start to finish. Absolutely love my worktops. Staff were very helpful helping me choose the right worktop, delivery exactly as requested. Cannot fault
Oak Stave worktops
I have just had a delivery of full stave Oak worktops from this worktop company. I found the service first class and hassle free. The delivery driver( Milen) and his mate delivery at 8 am in Gloucestershire after driving from London. They were very polite and left the heavy worktops exactly where I wanted them. I would certainly recommend this company to both trade and domestic customers. Kevin.
I requested some samples and received…
I requested some samples and received within 2days, well presented and whilst not yet decided we are likely to use H of worktops
Helpful, knowledgeable person available to speak to
Really helpful person readily available by telephone who answered all my questions and gave advice. Fully understood what I was looking for. Fast efficient service and delivery. I would have given 5 stars but was expensive as I had no option but to purchase whole piece, have my specific piece cut and it was delivered with 2 large offcuts which I don't want but have paid for.
Compact Laminate
Only ordered samples at this point but quality and price is reasonable and delivery very prompt!!
Worktop supply
Quality of worktop is very good. Although there was an initial error in the delivery, I was delighted with the very quick response after I had phoned about the oversight. No quibble, instant correction and a very speedy delivery of the missing item.
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