Shouldn’t be that unusual but it is. Actual people answer the phone and sort queries out quickly and efficiently. I never write reviews but these guys deserve the credit. Super customer service from... See more
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House of Worktops is Online Kitchen Worktop Retailer that has defined its Brand with its Product Quality and 100% Customer Orientation!
Contact info
104 High Street, London Colney, AL2 1QL, London Colney, United Kingdom
- 01727260688
- info@houseofworktops.co.uk
- houseofworktops.co.uk
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Worktop delivery
Delivery was on time , men were helpful , pleased with worktop
Onely ordered samples
Onely ordered samples up tp now but they were delivered quickly
Extremely easy to use website and…
Extremely easy to use website and delivery was also unexpectedly fast! Others had quoted me up to 4-6 weeks for the worktop I wanted. I placed the order Friday afternoon and received the worktops early Monday morning.
Great product built to requirements and…
Great product built to requirements and carefully delivered. A great experience
Amazing product
Amazing product. So happy with it. It looks so premium. The only reason I gave a 4. Was due to how it was packaged. More care could have been taken to protect the corners. But as we needed to trim it down slightly, it didn’t effect the job.
Arun was really helpful
Arun was really helpful, answered all of my questions
Understood and responded with exactly…
Understood and responded with exactly the right amount of information for me- so helpful!
Excellent service
Excellent service - good communication and very quick delivery. Good quality worktop.
Excellent product and service
We ordered the Rustic Oak worktop and it was excellent. They send samples first which is so helpful. During the ordering process I found them so helpful and actually got direct ‘human’ ( not AI!) feedback
Delivery was on time and there is plenty of information leading up to the delivery so you can plan your day
I’ll definitely use them again and highly recommend them!
Prompt and efficient delivery
Prompt and efficient delivery. Worktops carried into the house and left where requested
Good communication on order and…
Good communication on order and delivery updates on the day of delivery. Worktops still to be fitted but all looks good and we'll packaged.
Good worktop and delivery service
Worktop was good quality and delivery was good, with live updates on where the delivery van was and the time it was due to arrive.
Great product
Great product, very helpful service, quick delivery and placed in the room of our choice.
Even the decorator was impressed
We were after having our granite work surfaces cleaned up.
After a bit of research we had a conversation with HofW who popped over the look at the job. They offered advice and a reasonable quote. Even the decorator who was there at the time said he was impressed.
Prompt date and a great deal of time and effort taken to solve a stubborn stain problem (including remote advice for options).
Work looks great. Thank you.
Very happy with my small compact…
Very happy with my small compact laminate worktop so far-so pleased I had it bespoke as I attempted to cut through a spare piece myself and it chipped and I made a mess (I am a very good at diy-fitted and cut my own thick stave wood worktop with ease-not this stuff though) so highly recommend getting it cut to your measurements. Fast delivery 😊
Good - with reservations
In general the product and the service was good. However, the really disappointing thing is that they obviously have poor quality control. This is because two of the three worktops had flaws in them due to what effectively were chips caused by poor or perhaps rushed cutting to size. One of the chips was on the underside of the polished edge cut out for the sink bowl, which fortunately could be hidden during installation, but the other was on the top of
the front edge, again on a polished edge that I had paid extra for. This second damage covered an area approx 60 mm x 3 mm and whilst not overtly obvious, it was not seen until the worktop was installed and the protective film removed.
In my opinion both flaws should have been spotted before the items were despatched - perhaps they were, and the company wasn't prepared to take the financial loss of redoing them!
Very smooth process
Very smooth process, from agreeing requirements to supply, many thanks
Helpful, friendly efficient company
I found the House of Worktops team really helpful and friendly. I needed to change my order the day before delivery due to fitters needing to amend bathroom design. The two members of staff I spoke to were friendly, accommodating and the worktops still arrived two days later.
Delivery itself was swift and efficient.
Yet to fit worktops, but they look great.
Thanks to all :-)
Superb
Only ordered some compact laminate samples so far, but very impressed with the fast delivery and quality of the worktop material. It really does look and feel superb, and will be very tempted to replace our present worktops with these when the kitchen is refurbished.
Worktop and shelves for my study
I ordered a worktop and some shelves to make my study space and they were exactly as I expected. Delivery was quick, the wood is beautiful. The worktop was a little chipped on one edge of the bottom side but I don’t mind as it won’t be visible.
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