House of Worktops Reviews 4,800

I was very concerned about ordering our kitchen island work top on line, but as soon as I started the explore price and sizes, I was reassured by the emails I received and the online chat opportunity.

Once I had ordered the email communication immediately made me feel at ease.

From ordering to delivery was 2.5 days.
The communications about delivery were excellent and being able to track the driver meant that we could arrange to be there without having to take a whole day off.

The quality of the product is brilliant - solid oak cut to size with the corners rounded off. Perfect. Thank you for your excellent service and product .

The website gives you a good selection of worktops to choose from and the 24hr live chat line is a good feature.After choosing my product placing the order was straight forward and quick. The worktops order placed on the 11/05 and arrived on the 15/05. The only issue I have with this process is the delivery, two men on the vehicle to unload the 3 2m worktops, but they could not use the lift to bring the items up to my floor. They left them on the ground floor outside the lift doors, I had to use a trolley to get them into the lift and up to my flat, that was not the service I expected. So you only get 4 stars, assume you have two men on the vehicle for a reason..must be to keep each other company on the road.

Good service on the samples.
Packed well. Very good quality obviously but unfortunately the customer in question didn't go for them due to cost restrictions.

Great quality worktops at an excellent price. Nice quick delivery too.

Not yet received my worktops but paid £5 for 3 samples which i am pleased with. They are of good size and great quality. Will def be buying our worktops from this site and hopefully use their cutting service too.

Good website easy navigation, got the samples I needed Salesperson was really helpful samples came 2 days later just as described..

Excellent customer service. Would definitely recommend and use their services in future!

Speed, efficiency and communication

Can't thank H.O.W enough. Placed my order with diagram, and the ongoing communication was first class. My order was delivered exactly as stated, with great drivers who were extremely helpful. The worktops turned out exactly as my instructions. Brilliant job House of Worktops.

After trying lots of face to face retail shops for a worktop where there was no choice and no-one in all the stores wanted to help, we found House of Worktops online! Lots of choice and able to order in the size we wanted. Quality fab, delivery great. Very happy!

Great delivery guys, happy to leave it where I needed it.

have yet to order from here but am definitely going to. just waiting upon my joiner. so far service has been excellent. three more than substantial samples for £5 with free P&P. sometimes it’s the little things that make you want to use smaller companies. look forward to placing my order

Maithilee appeared to be an AI but assured me they were human. They took a very long time. Answers appeared to be generic rather than specific.

The worktop arrived within a few days after I ordered it. The website is easy to navigate and I was able to ask questions via the app so no waiting around for someone to answer the phone

Ordered samples which arrived promptly and quality looks so good am about to place my order

Great range of worktops at very competitive prices.
Ordered 3 oak worktops on the Saturday and they were delivered on the following Tuesday! Excellent tops and speedy service. Recommended

able to speak with a human not a bot

Really pleased with the service on our new kitchen worktop. A slight scratch on the original delivery but it was replaced immediately with no quibbles.