The Houseplant Shop Reviews 

42
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

THIS IS THE UK SITE THE HOUSEPLANT SHOP NOT THE AUSTRALIAN thehouseplantshop.com.au So please DONT have them confused WITH EACH OTHER SO PLEASE !!! AGAIN THIS IS NOT THE AUSSIE SHOP THIS IS A SHO... See more

Rated 1 out of 5 stars

Never received item, no response to emails or tracking 3 weeks later. I have had to initiate a chargeback with my bank.

Rated 5 out of 5 stars

Fantastic shop, fantastic customer service. James is lovely, and has given me an extra plant just to say thank you. Plants always arrived quickly and are always healthy. Never had any complaints.

Rated 5 out of 5 stars

my FAVOURITE shop to order from!! plants are always quick to arrive and healthy. they literally thrive and the quality is amazing!! Always enjoy the handwritten thank you notes from James. a variety o... See more

Company details

  1. Garden Center

Written by the company

Family run online Houseplant Shop supplying high quality healthy houseplants with care.


Contact info

3.5

Average

TrustScore 3.5 out of 5

42 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(42)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Favourite Plant Shop

my FAVOURITE shop to order from!! plants are always quick to arrive and healthy. they literally thrive and the quality is amazing!! Always enjoy the handwritten thank you notes from James. a variety of plants at reasonable prices, what more could you ask for? just placed my 4th order from this shop 😂😂

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

The Plants are top quality Specimens.

The Plants are top quality Specimens.
The House Plant Shop Staff and Owner are Knowledgeable and Careful.
Amazing Packing and Delivery.
Everything These People do is Done with Love !
I can not Praise Them Enough !

June 27, 2023
Rated 5 out of 5 stars

Rhipsalidopsis gaertneri

I have been searching for a White Easter Cactus and James was able to supply a beautiful plant. The plant was delivered well packaged, in excellent condition and very promptly. I am one very happy customer.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Shop

Fantastic shop, fantastic customer service. James is lovely, and has given me an extra plant just to say thank you.

Plants always arrived quickly and are always healthy. Never had any complaints.

May 30, 2023
Rated 5 out of 5 stars

Excellent experience

Ordered early afternoon, arrived following morning. Beautiful not-so-little plant, with flowers and lots of buds. Very, very well packed.
Altogether perfect experience. Oh,and the price was reasonable, as well.

May 18, 2023
Rated 5 out of 5 stars

The Devils in the Ivy

Easy to navigate the website with clear picture and description of plants so great concept to send the routed plant in the post with necessary packaging to then unpack and plant up in a pot. A good price which included postage and packing making this an affordable way to purchase houseplants.

May 14, 2023
Rated 5 out of 5 stars

I wish I could leave a 6-star review……

The plants are simply amazing. All in perfect condition and even a little bigger than I was anticipating. Packaging was expertly done and carriage was free. I honestly couldn’t ask for a better experience. Thank you!

April 26, 2023

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