We have used the services of Housesit Match on two occasions with different sitters. We have been very satisfied with the administration and help from Housesit Match. The sitters have been very friend... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have used the services of Housesit Match on two occasions with different sitters. We have been very satisfied with the administration and help from Housesit Match. The sitters have been very friend... See more
Company replied
Housesitmatch.com is an incredibly reliable site for house sitting. I've had wonderful individuals from distant places like Canada come to care for my cats, all of whom have been thoroughly police che... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ I had an absolutely fantastic experience with House Sit Match, and I can’t recommend them highly enough. Lamia, the owner, went above and beyond from the very beginning. She personally... See more
Company replied
This site is definitely the best house sit site I have used. Lamia and her team provide such personal approach and will talk you through any problems and even write your ads for you. Well done 👍
Company replied
We run a managed online house-sitting and pet-sitting network for secure and affordable home and pet care. Join our network for as little as £89 per year! Exchange your time as a house and pet sitter for free accommodation, or find check sitters via our managed network. Need help building your profile online, we can support you. Join us now!
7 West Waye, HP13 5PT, High Wycombe, United Kingdom
I had a great experience with this Housitmatch site. I found three sits and successfully completed all of them. After I had applied for the particular sits the owners of pets contacted me and there were no problems. I have met such nice people and spent great time taking care of their pets and exploring the area. I felt safe after I had read the reviews of the owners of the pets It was good knowing that in case of trouble I would contact Lamia. The site was very transparent and I could read the reviews and see the stars. People could also see my all 5 stars 3 reviews. I think this builds mutual trust. This site seems more reliable than others.

Reply from HouseSit Match
Been with HouseSit Match for some years. A family run business with a personal touch. Lamia is very approachable and works with pet owners and sitters to see what works for them.

Reply from HouseSit Match
So pleased to have found a house sit site with the human touch. Bots, as employed by some companies, are quick to respond, but they cannot answer any unexpected, non standard questions or give advice, so pretty hopeless when it comes to helping you with your most precious things - your animals and your home.
I wanted to highlight the fact we were interested in doing a longer house sit in the Wirral - the bot on the other site did not understand, and just gave a stock answer , asking for a one- word summary of my question!
Lamia, on the other hand is lovely, human and really cares about finding a good match for sitters and home/ pet owners. Im confudent she will help us with our search. The safety features are also very reassuring. Overall, we are very happy.

Reply from HouseSit Match
I can highly recommend Housesitmatch.com as a very trustworthy house sitter sight , I have had some lovely people come and stay at my house and look after my cats from as far away as Canada, they are always police checked. I also have been away and done some pet sitting, it’s great fun 🤩 and Lamia is always on hand to help (even at weekends)
Thanks for being so kind Lamia .

Reply from HouseSit Match
Firstly, this is a genuine house sit matching service. I have done one house sit via House Sit Match, so can confirm that this is real, if anyone is doubting (as I was). Secondly, it is much cheaper than the competitors. Other people like the personal touch as a real person (Lamia) does indeed respond to emails swiftly and professionally. The only thing for me, having been using a competitor service for several years, is the different way profiles are written, sits are confirmed, scores are calculated, and the rules around the sits, etc. I find the differences constantly surprising. Also, being a smaller platform than the competitor, there are fewer sits available, so it works out fine to be on both sites, if you are a keen and regular pet sitter!

Reply from HouseSit Match
I have found Housesit match easy to use and a well thought out service. The owner Lamia has always been super quick to respond and incredibly kind, I have done some really good housesits on this website that have helped me trial living in different areas and save on money for accommodation, I think it's a great idea for a service done really well, I highly recommend.

Reply from HouseSit Match
I think this might be a scam. I had signed up to them a few months ago and was receiving regular emails, then that stopped. When I tried to log into the site I was told my email address or password didn't match their records. When I tried to change my password it wouldn't let me. I have tried emailing them and contacting them via Instagram with no response. Money taken with nothing to show for it.

Reply from HouseSit Match
Housesit Match has been an incredible blessing in my life! From the very start, Lamia personally handpicked me for several amazing housesits, recognizing my skills and professionalism. She thought I would be a great fit—and she was right! One of my first opportunities was a paid sit in Jamaica (just a short hop from Miami!) which is where I was on living at the time. Where I cared for two beautiful birds and a dog. That experience opened doors for me, and since then, I’ve had the privilege of house sitting all over the world through their platform.
Most recently, last week March 5-10 I completed a fantastic sit in Spain, and I loved every moment of it. Lamia and her team—Karen and all the staff—are simply outstanding. They are professional, responsive, and communicate clearly every step of the way. Lamia, in particular, is the ultimate professional—she follows up, returns calls, text on WhatsApp in minutes, checks on you during the sit to make sure everything is going well and if you need anything and she truly cares about matching the right people with the right opportunities.
If you’re looking for a trusted, well-run house sitting platform, HouseSit Match is fantastic. They’ve changed my life and given me unforgettable experiences worldwide. I can’t recommend them highly enough. Thanks Lamia.
Unbelievably good service! HouseSitMatch take the worry away from leaving your dog. Lamia and her team helped me through the whole process of finding the right sitter for my slightly nervous dog.
HouseSitMatch's professional, caring, approach and secure platform allowed me to have confidence in the people who applied to look after my dog. All sitters are checked and referenced before they can approach available 'sits', so I found it easy to select the person based on their likelihood of getting on with my pet and our home location.
I would wholeheartedly recommend Lamia and the HouseSitMatch platform if you want to feel safe and secure when choosing a stranger to look after your home and your beloved pet. The cost of registration gives you the peace of mind that you have a responsible and trustworthy sitter. Much better than trying to find a sitter via Facebook pages etc!!!

Reply from HouseSit Match
I signed up with HouseSit Match last year as my friend had been raving about the dog sitters they found her.
Well, what a find, great to go on holiday for two weeks knowing my dogs would be looked after by a wonderful couple. Lamia helped so much and we will be using them again. Many thanks.

Reply from HouseSit Match
We joined HouseSitMatch last year and were able to go away for all of August knowing that our house and garden were taken care of. We will certainly be rejoining this year.
The company are helpful and always available to answer any queries you may have.

Reply from HouseSit Match
Hello, just writing to say that HouseSitMatch over the last couple of years has saved me thousands in between rentals while I finished my Masters. Feel lucky to have enjoyed several fantastic housesits in and around London, meeting wonderful people and pets in the process. Would recommend. Even though I will be less active for now as I ease into a new rental, I am looking forward to seeing what the new website brings with interest. Cheers, Alex.

Reply from HouseSit Match
UPDATE: Dear Lamia,
Thank you for your fast and understanding replying! It is very encouraging to know that you have already been working on the new site, and of course I'll hang on in there for it - can't wait to see! Do count me in for testing, I'd be more than happy to provide feedback and suggestions. :)
In the meantime, is there any way your web developer could please just fix those broken links? It would help to be able to view people's profiles at least, even if everything is not perfect. Should be pretty straightforward to do that - I could do that!! :)
I have a different username (Seren isn't my real name) so I will contact you directly through the website soon. I promise that if the new website is a big improvement, then I will increase my rating, delete this review and write a better one for you!!! ;)
************************************************************
Hi! I have just signed up to the site, paid for my membership, and so far I have to say that the site is not user friendly. I click to look at someone's profile, and I am taken right back to my own profile. I click to search for other sitters to see what I'm competing with - it takes me back to the sign up page, even though I've already signed up and am logged in at the time!!! I'm generously giving 3/5 because I want to give it a chance and it's too early to judge everything else. But based just on the website itself I would only give 1/5. It's really poor, and someone commented on this in another review all the way back in 2019!!! Reply from HouseSitMatch says you're on it and improving the site. 6 years later!!!!???? Please! It is time to deliver that promise! I can't make head nor tail (excuse pun) of anything on this site and I can barely navigate it!
ALSO.... on your info pages it says about wonderful opportunities in Beijing, China and other places, where are they?? I've run a search and there's literally nothing in China or most other countries.
Question - am I on a trial with cooling off period and can I get a refund if I don't get enough of the opportunities I want on this site please ?

Reply from HouseSit Match
This Housesit was a pleasure…a warm,comfortable home, bikes to borrow in garage, peaceful locality set in quiet lanes ,10 min walk to coastal walkway , 30 min walk to town …a short car drive to New Forest.
My patrons were thoughtful, kind and welcoming , responding quickly to queries whilst they were away. Little dog Millie well trained and a joy to care for ..
I’m often asked which company I use and quick to recommend Lamia and her team at Housesitmatch....the service/ support they provide is exceptional.

Reply from HouseSit Match
I joined HousesitMatch earlier this year having become very disillusioned with another much larger house/pet sitting company. From the very outset, I have been impressed by the help, advice and personal contact that HSM have offered. Any questions I had were answered very promptly and I have felt that their intention is to offer the very best service possible.They have certainly done so!
It is reassuring to know that all sitters are checked as our pets are most precious and this gives great peace of mind. The person who came to look after my 2 lovely Irish rescue ex racing greyhounds was wonderful and I was able to go on holiday reassured that they were in good hands.
I genuinely believe that the priority of sitters on HSM is to care for others pets, and not just to have a free holiday.
I fully recommend HouseSitMatch.

Reply from HouseSit Match
We have been using HouseSit Match for a few years now as we have a dog and a cat, so the alternatives are somewhat complicated. It is great to know that your house and pets are in good hands and HouseSit Match gives you that assurance.
I was recently quoted £85 a night for someone to come and house sit for us privately and was shocked at the potential cost ..... at £595 a week that is quite a significant additional cost to your holiday and makes the annual membership of HouseSit Match (£89 a year) look like a total bargain!
The house-sitters are all vetted and reviewed and you get to choose who you think would be best suited for your house-sit. We will be using them again for our next trip.

Reply from HouseSit Match
I really love house sit match it’s just perfect for me and Lamia the owner is so very kind and helpful in every way , she helps you whenever you need her (even at weekends) 😀 I have done a couple of housesits now both wonderful, also have found a lovely house sitter to look after ours kitties.
I can highly recommend housesit match for all your pet sitting needs , if there were 10 stars I would definitely give them 10/10 🤩🤩 I did a sit in 2022 and 2024 .

Reply from HouseSit Match
HouseSitmatch has been a very happy addition to my recent retirement. Lamia, the owner, is friendly, welcoming, reassuring and easy to contact. My two experiences have both been delightful and have satisfied my desire to see new places and people, and spend time with animals. So don’t hesitate to sign up if you are in any doubt!

Reply from HouseSit Match
Housesitmatch has always worked well for us. We have just had a very successful housesitter in our home for a week. She looked after our pets well and left the house in perfect condition. We always feel safe to trust our home to the people who are checked by the Housesitmatch team

Reply from HouseSit Match
We did our first housesit in Cornwall, and it was absolutely amazing. The process to arrange the housesit was very easy and we did not have any problems. We had a lovely time taking care of the vegetable garden and the dog of the house.

Reply from HouseSit Match
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.