Housetrip Reviews 2,041

TrustScore 1.5 out of 5

1.4

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Rated 4 out of 5 stars

Booking and acknowledgement was swift - questions answered same day. Check-in and out personalized to demands. Deposit returned after quick inspection. Apartment as per disciption and fairly clean. Al... See more

Rated 4 out of 5 stars

The booking process and communication was quite good and quick. The communication with appartement owner was arranged well after booking. The price was changed/generated automatically with IP-addre... See more

Rated 4 out of 5 stars

Our first experience with House Trip has been good. Beware of the cancellation policy though! Restitution of deposits is minimal, I couldn't help but notice, even when cancelling well ahead of time.... See more

Rated 4 out of 5 stars

People who made this site did a very goog job (sorry for my english, I am german). Great! With maximal transparency! Two small things could be improved: Sometimes, it's difficult to get the infor... See more

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1.4

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 5 out of 5 stars

When it comes to service, HouseTrip is outstanding.

Booking on the page is very easy, you have a wide range of offers. Sometimes, in the overview, the price is different from the price, when you watch an appartment in detail. But this may be due to the fast changing prices of the hosts. As written before, the service was outstanding. When we had to change our appartment because of a water damage, it took HouseTrip one hour to find us some very good alternatives. Rui is one of the best service managers, we ever experienced. Thanks again!

March 25, 2013
Unprompted review
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