Housing.com Reviews 115

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the service, reporting issues with service delivery and communication after payment. Customers frequently mentioned issues with the staff, describing them as unprofessional, rude, and unresponsive, with some even changing relationship managers without notice. Reviewers also found the payment process problematic, noting discrepancies between initial information and the service received. Contacting the company proved difficult, as calls went unanswered and messages were ignored. Additionally, the website was criticized for showing outdated or fake listings and having glitches, making it hard to find relevant properties.

What people talk about most

Service

Clients share negative opinions on service, with many reporting that the company makes big promises but fails... See more

Staff

Users describe negative interactions with staff, citing unprofessional and unreliable behavior from brokers... See more

Payment

Customers had negative experiences with payment. Many reviewers report that after making payments, the... See more

Customer communications

Customers consistently express frustration with contact. Many report a lack of response from the team despite... See more

Website

People report negative experiences with the website. Many customers describe it as useless and a fraud,... See more

Based on these reviews

Rated 1 out of 5 stars

Hi I took paid account based on housing.com team feedback that their sales agent will show 75 direct property from owner. This is complete scam run by sales team once you pay them they never contac... See more

Rated 1 out of 5 stars

I listed my property under free listing. And started getting umpteen number of irritating calls to upgrade to paid listing. Well i paid and even engaged and Real estate manager. But there were no le... See more

Rated 1 out of 5 stars

❌ Worst experience with Housing.com! ❌ I paid ₹1169 on 2nd July 2025 (UTR: 339471555206) for verified rental service. The agent promised I will get a flatin 2 days. But it's been 9+ days and I have re... See more

Rated 1 out of 5 stars

Absolute scam of an app. Their reps will try to sell you their premium plans, I bought one with a RM who was supposed to make calls and arrange properties according to my requirement. She disappeared... See more


Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Rental Agency

Information provided by various external sources

Housing.com is a Mumbai-based real estate search portal which allows customers to search for housing based on geography, number of rooms, and various other filters.


Contact info

1.2

Bad

TrustScore 1 out of 5

115 reviews

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Rated 1 out of 5 stars

Premium plans are a scam

Premium plans are a scam, do not buy.
The customer service is worst in the industry, they will close your tickets within 24 hours without addressing any of the concerns.
The relationship manager are uneducated and do not know how to talk. This is not limited to 1 RM, I got my relationship manager changed but they were extremely rude and were not available to help.

I bought their Super Assist plan to rent out my property, do not fall for massive discounts, they will take your money and not care for you after that. It has been more than 1 month and not a single lead is provided, my broker got me 5 visits in the same time.

Worst customer service, negligent behavior from management and absolute scam by sales team. Be aware

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever, first they offer you discount and chase you to get a plan, once you pay and get the plan that they recommended, they start calling you saying the customers cannot see your ad unless you get a higher premium plan and ask for extra money. They claim otherwise what you paid goes waste, they basically take your money and harass you to keep paying more.in my case they didn’t provide any service but made many calls demanding more money. They refused to give me a refund also, just outright frauds. I will never ever recommend this to anyone ever.

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

Housing.com is a froud plateform

Housing.com is a froud plateform, I have falled into their trap. They asked me Rs.2500/- for their premium plan but after deposit no plan was activated till date, There is no mean of activation as whole site is froud. Their owner Rahul email id is fake. please dont trust on this site and dont pay any money. They will send froud link and ask otp to hack your mobile. please beware this site

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

I had take subscription in the site for…

I had take subscription in the site for getting contact of a consumer and it seems to be not working. And I really feel like it's a fraud owner as I'm from Kerala and was looking at a flat in Kakkanad, kerala. And owner number seems to be from some other state

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Spammers

I don't know how these idiots got my email address because I DON'T live in India and NEVER visited their website but I receive emails from their alerts email EVERY DAY. Their customer support has asked ME to solve the problem because I am not a customer - I cannot express how much I hate these people.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Paid for Premium Relax Plan – Got Nothing in Return! A Total Scam!

I purchased Housing.com's Relax Plan thinking it would give me professional support and faster property search results — but what I got was nothing but frustration, false promises, and a refusal to refund.

Here’s exactly what went wrong:

No Relevant Properties Provided
Despite filling in my preferences clearly, I was either shown irrelevant listings or no listings at all. The entire purpose of the plan was to get customized options — which never happened.

“Dedicated Relationship Manager” is a Joke
They promised personal assistance — but I never got a call with any real help. When they did call, it felt more like a formality. No understanding of what I wanted, no follow-ups, no accountability.

No Value for Money
I paid for a premium service, expecting some real-time coordination and priority service. Instead, it felt like I was just thrown into the same pool as free users, with no advantage whatsoever.

Refund Policy = Trap
When I raised a refund request, they flatly denied it, saying refunds aren’t part of the plan. There was no transparency at the time of purchase, and now they’re hiding behind vague terms and conditions.

Customer Support = Robotic Responses
Every email or query was answered with a copy-paste response. No human-level support, no resolution effort, just standard lines saying “We regret the inconvenience.” No one actually cares.

I regret trusting Housing.com with my money. Their Relax Plan is a complete scam and does not deliver on any of its promises. I lost both time and money.

Avoid any paid service from Housing.com. Use only free listings and stay away from upsells — they’re not worth it.

I will now be raising this issue on social media, consumer forums, and with legal platforms. Enough is enough!

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Complaint and Public Warning Regarding…

Complaint and Public Warning Regarding Housing.com
This document serves as a formal complaint and a public warning to potential customers regarding the deceptive and potentially fraudulent business practices of Housing.com, specifically concerning their "Premium" subscription plan.

The central premise of Housing.com's "Premium" plan, as marketed and advertised, is the assurance of "guaranteed property finds." This guarantee is the sole reason for upgrading from their free services. After committing to and paying for this premium service with the explicit expectation of receiving matching property leads, the service failed to deliver on its core promise. For a period of two months, no suitable properties were presented, rendering the "guaranteed" claim completely invalid.

The fraudulent nature of this business model became explicitly clear when, despite the complete failure to fulfill the original terms of the agreement, the service was abruptly terminated. At the two-month mark, a notification was received stating that the premium plan had expired and that a renewal was required to continue service. This action demonstrates a complete disregard for customer satisfaction and appears to be a deliberate strategy to collect multiple subscription fees without ever providing the promised value.

Furthermore, the experience was made exponentially more frustrating by the unprofessional conduct of the assigned property manager, Aarti. Her unreachability was a consistent and significant issue; communication from Aarti was virtually non-existent. Any attempts to seek updates from Aarti were met with silence. The only updates ever provided by Aarti were that she took three weekly offs and that the team was "on the lookout for properties," which is the exact service the subscription was meant to provide. It is clear that Aarti's lack of professional conduct and communication was a direct contributor to the failure of the service. For any customer assigned to Aarti, it would be wise to consider their money already wasted.

This sequence of events—a failure to deliver on a core guarantee, followed by a premature termination of services and a demand for a renewal fee—raises serious concerns about the company's ethical conduct. It is a classic example of a "bait and switch" where customers are lured by a false promise and then charged repeatedly without the original service ever being rendered.Housing.com's business model appears to be designed to extract subscription fees under false pretenses rather than to genuinely assist customers in finding properties.

Prospective users are advised to exercise extreme caution and to consider this experience when evaluating any subscription offering from mHousing.com. The company's actions demonstrate a pattern of misleading claims and a lack of accountability, leading to a waste of both time and money.

Disclaimer: The information contained in this complaint is based on personal experience and is intended as a public warning.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud site


**Review for Housing.com**

Housing.com is nothing less than a fraud platform. The moment you visit their website, one of their so-called “customer care executives” immediately calls you and tries to aggressively push you into taking one of their paid plans. Once you make the payment, they provide you with a personal number of a supposed owner/agent — but the number never connects or is never picked up.

Almost all the listings shown on their site are fake or misleading. The entire setup looks like a scam designed to trap genuine buyers and tenants. There is no accountability, no proper customer support, and no transparency in their process.

This platform is completely unreliable and should be avoided. Be very cautious before sharing your personal information or making any payment.

---

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience – Needs Major Improvements

I had high expectations from Housing.com based on the marketing and interface, but my experience has been frustrating.

First, the listings are often outdated or inaccurate. I contacted multiple agents through the platform only to find that the properties were either already rented or not as described. This wasted a lot of time and effort.

Second, the customer support is unresponsive. I tried reaching out regarding a fake listing, and it took days to get a reply—and even then, it was just a generic response with no resolution.

Also, the site shows a lot of promotional ads and sponsored listings, making it hard to find genuine properties. The filter options are limited and don’t always work correctly, especially on mobile.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

I suggest every one never use this…

I suggest every one never use this platform this is fake, I took their plan of 75 Properties and not a single property was worth to see.
Do not trust sales executive and i do not think they will refund money.

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

This app and its so-called premium…

This app and its so-called premium services are a total scam. All the good properties are snatched up by brokers, and premium users get nothing in return. They blatantly lie and mislead people just to sell useless subscriptions. Don’t waste a single rupee on their garbage — it’s nothing but a money trap.”

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

❌ Worst experience with Housing.com

❌ Worst experience with Housing.com! ❌ I paid ₹1169 on 2nd July 2025 (UTR: 339471555206) for verified rental service. The agent promised I will get a flatin 2 days. But it's been 9+ days and I have received nothing. Strongly NOT recommended. Be careful before paying anything.The owner contact number provided was fake, and now they are saying my budget is low, which was never mentioned before payment. This is pure fraud and mis-selling. I feel cheated. No refund. No room. No proper support.

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam of Housing.com

Absolute scam of an app. Their reps will try to sell you their premium plans, I bought one with a RM who was supposed to make calls and arrange properties according to my requirement. She disappeared as soon as she was assigned, no response or replies for days. Then when you ask to escalate the matter they will say ok but again ignore you. They silently changed my RM and new one also didn't respond, i had to eventually get a broker myself and find a flat. No matter what you do, don't buy their premium plans, it's an absolute scam

July 4, 2025
Unprompted review

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