I wouldn’t hesitate in recommending Houzecheck for one minute. They explained everything very clearly and didn’t put any pressure to sign there and then. When I did sign up they instructed a loca... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service we were provided by Bandish Thakor was great. The survey was set within few days and we got the report a few hours after the surveyors appointment so super quick. The survey done by Kevin... See more
Company replied
The booking process was quick and easy thanks to Bandish Thakor over the phone. Within a week we had a surveyor at the house we are buying and the survey emailed to us the next day. The survey itsel... See more
Company replied
I’m a happy returning customer and would highly recommend HouzeCheck to anyone needing a property valuation. I first heard about the company through my neighbour, who was also extremely satisfied... See more
Company replied
Company details
Written by the company
An independent assessment from a RICS surveyor gives you detailed information and a fair market value for the property, providing you with peace of mind and could potentially help you save thousands of pounds.
Contact info
30-40 St Albans Road, WD17 1RN, Watford, United Kingdom
- 0330 113 1133
- hello@houzecheck.com
- houzecheck.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very quick and responsive
Very quick and responsive to booking my survey. Always available to answer any queries. Reasonable prices.
April 8, 2026
Reply from Houzecheck
Dear Antonio,
Thank you for your review.
I am so pleased that you were happy with the communications. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
Great Service, definitely recommend Houzecheck
Great Service. They matched the price of their competitors . Good communication throughout . I had the report within less than 5 days which was done at a professional standard and easy to read. They also gave good advice on what to do next.
April 5, 2026
Reply from Houzecheck
Dear Amanda,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Dan
Customer Services
0203 936 9033
The survivor was very informative and…
The survivor was very informative and he gave me his number if I had any further questions and I did and he was more then helpful extremely happy with the service
April 5, 2026
Reply from Houzecheck
Dear Angela,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Dan
Customer Services
0203 936 9033
Really detailed house check
Really detailed house check. They said it would take up to 14 days to get report back, but it was a lot earlier than that.
April 1, 2026
Unprompted review
Reply from Houzecheck
Dear James,
Thank you for your review.
I am so pleased that you were happy with the service. Our surveyors aim to send our reports within 5 working days where they can and I am glad you got your report quickly!
Wishing you all the best!
Kind regards,
Dan
Customer Services
0203 936 9033
Reply from Houzecheck
Good morning,
Thank you for your review.
I am so pleased that you were happy with the efficiency. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
After waiting for the survey to be done…
After waiting for the survey to be done I received report quite quickly
April 4, 2026
Reply from Houzecheck
Dear Valerie,
Thank you for your review.
I am so pleased that you were happy with the turn around of the report. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
very efficient
very efficient
very helpful in booking survey and they survey was done promptly and report came arrived very qucikly.
April 2, 2026
Reply from Houzecheck
Dear Ananda,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
The service was exceptional
The service was exceptional,
One phone call and the survey was booked.
They contacted the agent and seller to arrange the survey.
April 8, 2026
Reply from Houzecheck
Dear Neil,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
I received a level 3 survey
I received a level 3 survey, the process was quick and very detaiked, it was so detailed it flag the dangerous situation we were living in which I submitted to the court. The housing assoication was over long period live in dangerous environment. Thanks to Gary the surveyor who did an excellent job and I cannot express my gratuide, it was worth every penny, you cannot put a price on safety in the flat.
Please use them for thorough survey to make sure your safe, the standard is exceptional.
If I plan to buy any property in the future I'm going straight to houzecheck.
They got my survey in time to go to court with it.
This company is the best thanks Gary.
Donna Maitland
April 6, 2026
Unprompted review
Reply from Houzecheck
Dear Donna,
Thank you for your review.
We really appreciate your feedback and are very pleased we were able to assist you. I will pass this on to the surveyor, Gary, as I am sure they will also be delighted.
Best of luck with the purchase!
Kind regards,
Aimee
Customer Services
0203 936 9033
Great value for money
March 31, 2026
Reply from Houzecheck
Dear Customer,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Thank you
Thank you, very thorough and report completed in record time. Would certainly use again.
April 3, 2026
Unprompted review
Reply from Houzecheck
Dear Kiki,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Aimee
Customer Services
0203 936 9033
Wasted expense and missed problems
The booking process was super easy
The survey appointment was carried out within a timely manner however there has been a serious issue with the rendering that was missed meaning we would have spent thousands replacing the rendering which was blown all across the property meaning we're now out of pocket and have had to give up the house. As this isn't a a cosmetic fix as stated I'm rather annoyed and feel we've wasted nearly £700 on a survey which should have picked up on this
March 16, 2026
Reply from Houzecheck
Dear Zoe,
Thank you for your review.
I am sorry to hear that you were disappointed.
We would be very happy to investigate any issues for you. We pride ourselves on offering a high level of service and so if you are not happy, email us on team@houzecheck.com so we can look into these issues for you.
All of our surveyors are fully qualified surveyors registered with the RICS (Royal Institution of Chartered Surveyors) and work to RICS' exacting standards. We would therefore be keen to investigate your concerns.
Kind regards,
Dan
Customer Services
0203 936 9033
Thorough report but please inform us…
Thorough report but please inform us next time if there has been some cancellations in the scheduled level 2 survey
March 29, 2026
Reply from Houzecheck
Dear Val,
Thank you for your review.
Happy to hear you are satisfied with the contents of the report! We usually update our customers manually and with automated emails if there are any changes but we apologise if this did not happen.
I am glad we were able to be of service to you.
Kind regards,
Dan
Customer Services
0203 936 9033
Excellent
Simon who performed the RICS valuation was really nice, genuine, and so knowledgeable. He offered some really valuable advice too. The valuation was just what I expected. I'd definitely use Houzecheck again.
April 3, 2026
Unprompted review
Reply from Houzecheck
Dear Cas,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you and wish you the best.
Kind regards,
Dan
Customer Services
0203 936 9033
Reply from Houzecheck
Dear Aj,
Thank you for your review.
I am so pleased that you were happy with the efficiency. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
Every thing happened on time and as it…
Every thing happened on time and as it should. Thank you
April 3, 2026
Reply from Houzecheck
Dear Beth,
Thank you for your review.
Delighted to hear you were happy with the service and its timelines.
All the best!
Kind regards,
Dan
Customer Services
0203 936 9033
Surveyor
Surveyor was polite and explained what he was doing as well as his opinions on the property
March 29, 2026
Reply from Houzecheck
Good morning,
Thank you for your review.
Happy to hear the surveyor was able to walk you through and provide some valuable information!
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
Comprehensive survey report
Comprehensive survey report, very friendly and informative surveyor. Sales team is eager to help but they don't oversell. Overall, wonderful and painless experience.
April 2, 2026
Reply from Houzecheck
Dear AL,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor and the team!
I am glad we were able to be of service to you.
Kind regards,
Dan
Customer Services
0203 936 9033
Reply from Houzecheck
Dear Carole,
Thank you for your review.
Delighted to hear that you were happy with the turn around time of the report.
Wishing you the best for the future!
Kind regards,
Dan
Customer Services
0203 936 9033
Brilliant company. Highly recommend.
Fantastic company. I enquired on the Friday, had a telephone call from them within minutes. Survey was carried out on the following Monday morning and we received the report Monday afternoon. The report was very comprehensive, everything explained at length using the traffic light system and photos of everything that they looked at. Great price as well, told them I had a number of quotes and they beat the cheapest of them. Cannot fault them and would definitely recommend.
March 30, 2026
Unprompted review
Reply from Houzecheck
Dear Westy,
Thank you for your review.
I am pleased to read you were happy with the quality of the report, service and would recommend us. I will be sure to pass this on the surveyor as well as the team! I am sure they will be happy to hear the feedback!
All the best for the future!
Kind regards,
Dan
Customer Services
0203 936 9033
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