Hövding is both extremely safe and has a great innovative design. I feel uncomfortable wearing a "normal" helmet but a Hövding – it´s just great!! Once a Hövding, always a Hövding!
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the airbag cover arrived extremely fast, so all fine until then. In the meantimer, though, Hovding went bankrupt and stopped all customer service (no rating for that). Finally, about three weeks after... See more
Second accident with protection by Hövding. Amassing good result. Absolutely no single small damage of head, face. Also neck and my expensive glases was protected successful. Bevor I had some assistan... See more
Company replied
Since I started using the airbag from hövding, I feel much safer on the bike because my entire head and neck are protected. It's easy to use and very comfortable to wear (I don't even notice that I'm... See more
Company details
Information provided by various external sources
Hövding is an airbag for cyclist that has superior shock absorption compared to a regular bicycle helmet. Be safe - buy a Hövding today!
Contact info
Bergsgatan 33, 214 22, Malmö, Sweden
- +46(0)40236868
- info@hovding.com
- hovding.com
Fast and good
October 3, 2023
Reply from Hövding
Dear Kay-Jürgen,
Thank you very much for taking the time to provide us your feedback.
We are glad to hear that you are satisfied with our service.
Thank you again for your valuable input.
Have a nice day!
Hövding 💛
Hövding advertising in Denmark is…
Hövding advertising in Denmark is disgusting at a level that is not worthy of someone who want to run a serious business
October 22, 2023
Unprompted review
Reply from Hövding
Dear Klaus,
We are sorry to hear that you feel this way. We are here to help and address any concerns you may have. Please e-mail our customer service with your concerns about the advertising so that we know what it's regarding and can take a look it it. Our e-mailaddress is reklamera@hovding.com.
Best regards,
Hövding
It was realy difficult
It was realy difficult, to get a new Hövding after the accident.
September 25, 2023
Reply from Hövding
Dear Michael,
Thank you for your feedback.
Your input helps us to improve our services and we hope to be able to help you better in the future.
If you have further questions or need help, do not hesitate to contact us anytime.
Best regards,
Hövding 💛
Quick delivery
Problems with finishing the order on the website. Had to try very often. There was always a failure in the drop down menu so that I couldn’t finish the order
September 22, 2023
Reply from Hövding
Hi,
Thank you for your review.
We are happy to hear that you received your Hövding quickly, as you should. Please contact our customer service if you experience any further issues in our website and we will ask our technicians take a look at it.
Kind regards
Hövding💛
Quick delivery!
September 22, 2023
Reply from Hövding
Dear Matthias.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Thank you
Thank you, all was very well. From me ordering Hövding 3 until the arrival of the parcel.
First l was surprised of the weight, a bit heavy, but l got used to it and feel safe riding my bike
September 20, 2023
Reply from Hövding
Dear Cornelia.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Reply from Hövding
Dear Achim,-Christian.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Love it
Love it!
I bought my Hövding in 2020 and cycle about 3.000 km a year. I'm very happy with the security of the Hövding. After four years the battery needs more charging, which is fine by me.
My new cover "Limber" is softer on my skin.
September 22, 2023
Reply from Hövding
Dear Lydia.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Nice reflective cover
September 22, 2023
Reply from Hövding
Dear Thomas.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Fast and comfortable
The app allows a convenient accident report. The order process of the new hövding was easy and the delivery from sweden was amazingly fast. Highly recommend.
September 20, 2023
Reply from Hövding
Dear Isis.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Failure
I disliked the argument you used not to accept that it was a failure when the hövding triggered without a reason. And I informed you about the circumstances. I helped quite a lot of colleagues to make a decision for buying a Hövding, but not Ih have (the second time) to overthink my recommendation.
September 20, 2023
Reply from Hövding
Dear Peter,
Thank you for taking the time to give us your feedback.
We apologize for any frustation caused, but we are required to uphold the terms of our guarantee.
We understand that our product may be considered an investment, but we believe that the safety and protection it provides is worth it.
The price of the product is set to match the product and producing costs as it is a highly technological product.
We appreciate your feedback and will take it into consideration as we continue to improve our services for all of our customers. Thank you again for your valuable feedback.
Best regards 💛
Hövding
Great performance of Hövding airbag when you need it.
Great performance of Hövding airbag helmet in case of an accident. Well done on Internet site communication also in case of aging devices (accu o.e.). Quick advice and help on the side of hövding customer service.
September 19, 2023
Reply from Hövding
Dear Jochen.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
I would prefer a german website
I would prefer a german website, because my english knowledges have gone worse the last years.—
The experience with my hövding (for the second time) was great because my head was not hurt and the connection from my hövding to mobilphone made a quick regulation of the accidentcircumstances possible. The order of a new airbag was easy. I hope that my feedback could help you. U. S.-W
September 17, 2023
Reply from Hövding
Dear Ute,
Thank you for taking the time to give us your valuable feedback.
We are really glad to hear that your Hövding protected you in an accident.
If you have time, take a look at our German website https://hovding.com/de/ where all the important information is available in this German.
If you have any further problems or comments, please do not hesitate to contact our customer service.
Thanks again for your valuable feedback.
Best regards 💛,
Hövding
Fast and Easy!
I´ve had an accident with my bike and my Hövding totally saved me from more severe injuries. I informed Hövding on the same evening and got a 100 EUR discount on my next purchase, which I did immediately. Three days later, I already received the new one. I am really happy how fast and easy this all went.
September 18, 2023
Reply from Hövding
Dear Alexandra.
Thank you for your review. We are happy to have you as a customer and hope you are feeling well after your accident.
Kind regards
Hövding💛
Reply from Hövding
Dear Karin.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Friendly and quick service.
September 13, 2023
Reply from Hövding
Dear Constanze.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
Quick and competent service
September 13, 2023
Reply from Hövding
Dear Dr. Heigl,
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
I like Hövding
I like Hövding - the product. I don’t like the service when it’s bought as a present. The reason is that it wasn’t possible to get a little more time to return it, if it was going to be necessary. And the answer was “that I can’t promise you”.🤷♀️
September 11, 2023
Reply from Hövding
Hi Pernille, Thank you for your review.
As per the law we offer a 14-days returwindow and it's unfortunately not something we can change.
However, we want you to know that we have reviewed your comment and take your criticism to heart. If you have any further questions regarding your case, you can always reply to the last email you received regarding your case, or give us a call on +46 40 23 68 68.
Thank you for your patience and understanding.
Kind regards /Hövding
I bought 2 of the newest model and…
I bought 2 of the newest model and paid. I never got any track messages or similar except a message when I finally found that the packaged was returned from a box service after 7 days in the box. I hope the product is good but the delivery service is so poor that it is beyond imagination. I only managed to get contact with Hovding after the product was returned. The message to me as a customer. Buy a new one.
September 15, 2023
Reply from Hövding
Hi Michael. We are sorry to hear that you had this experience with our deliverypartner. We have refunded you for your order since it was returned to our warehouse and we couldn't stop this. Since we have already refunded you, we asked you to order a new one with the refund if you'd like.
We will take your feedback regarding our deliverypartner in to consideration. Thank you for your review💛
Reply from Hövding
Dear Amanda.
Thank you for your review. We are happy to have you as a customer.
Kind regards
Hövding💛
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