HPLaptopBattery.com.au Reviews 71

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Thanks to Lily I was able to determine which one of two similar batteries suited my laptop. Having a human on the chat sure beats the useless AIs that some vendors use. Delivery was fast enough, and p... See more

Company replied

Rated 3 out of 5 stars

Dispatch a bit slow. No instructions on the included user manual or elsewhere in package, but located method on YouTube. Battery fits but needed a little coercion to line screw holes up. Battery conn... See more

Company replied

Rated 5 out of 5 stars

Site navigation - easy for non-IT Tech people. Communication post-purchase has been excellent. Safe packaging & postage of the battery & clearly identified as potentially hazardous. Good for PO wo... See more

Company replied

Rated 5 out of 5 stars

The website made it easy to choose the right battery for my exact model of HP laptop. The battery was shipped on the day I placed my order - a Friday. It arrived (near Bris) on Wednesday morning - wel... See more

Company replied

Company details

  1. Battery Store

Written by the company

We specialize in the high performance replacement battery industry for HP and Compaq laptops in Australia with up to 15 years of experience, covering over 100,000 battery models and our batteries are all made from imported high quality cells with a quality guarantee! If your HP laptop is experiencing the issue like performance degradation, battery bulging, fast power drops, slow charging, etc., there is a good chance that the battery is faulty and we hope to be your first choice for laptop battery replacement!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

71 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Got two new batteries and which came…

Got two new batteries and which came with the required screw drivers which was a super bonus pretty quick after order.

Here's hoping the going to do the job!

July 25, 2022
Unprompted review
HPLaptopBattery.com.au logo

Reply from HPLaptopBattery.com.au

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
hplaptopbattery.com.au Team

Rated 5 out of 5 stars

Great battery for my HP Spectre

Bought this battery to replace the one that died in my HP Spectre. It was sent very quickly, and arrived in very durable packaging. My Spectre is now up and running again with no problems.

July 25, 2022
Unprompted review
HPLaptopBattery.com.au logo

Reply from HPLaptopBattery.com.au

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
hplaptopbattery.com.au Team

Rated 5 out of 5 stars

Very Happy

Very Happy, Battery arrived promptly and was exactly what i need for my HP Folio laptop
Great job team

July 18, 2022
Unprompted review
HPLaptopBattery.com.au logo

Reply from HPLaptopBattery.com.au

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
hplaptopbattery.com.au Team

Rated 1 out of 5 stars

I'd love to write a glowing review as…

I'd love to write a glowing review as the battery arrived super fast.
Unfortunately, despite me double checking the part number and checking again before finalising my order..... you sent the wrong one!
I have not been able to find an easy way to contact so this can be rectified.

July 8, 2022
Unprompted review
HPLaptopBattery.com.au logo

Reply from HPLaptopBattery.com.au

Dear customer,

We are very sorry that our service was not to your satisfaction.

Due to an error in the shipping process, the goods you received were not what you expected. We fully understand your dissatisfaction and confusion and sincerely apologise!

In the meantime, our customer service manager has contacted you by email. Please check your mailbox or spam folder.

Wishing you a fantastic day!

Kind regards,
hplaptopbattery.com.au Team

Rated 4 out of 5 stars

Very happy with website and being able…

Very happy with website and being able to choose the correct battery for the (very many models) HP laptop that I have. Response and delivery time was excellent for current difficult delivery times etc, price is good and battery is fitted and working fine at this point. I await to see its longer term performance and longevity, but at this price point I think it will represent good buyer value.

July 8, 2022
Unprompted review
HPLaptopBattery.com.au logo

Reply from HPLaptopBattery.com.au

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
hplaptopbattery Team

Rated 5 out of 5 stars

Thank you for the very prompt delivery…

Thank you for the very prompt delivery of my HP Envy 360 replacement battery. Everything working well now.
The only annoying thing is the HP Bios detecting a non-HP battery every bootup, not your issue.
David

July 8, 2022
Unprompted review
HPLaptopBattery.com.au logo

Reply from HPLaptopBattery.com.au

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
hplaptopbattery Team

Rated 3 out of 5 stars

Bit bad experience but at the end got…

Bit bad experience but at the end got the item
Hope it works

March 4, 2022
Unprompted review
HPLaptopBattery.com.au logo

Reply from HPLaptopBattery.com.au

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
hplaptopbattery Team

Rated 5 out of 5 stars

Customer service is very professional…

Customer service is very professional and keen to fix issues.
The battery was received in excellent condition. After putting in the laptop, it works perfectly.

November 23, 2021
Unprompted review
HPLaptopBattery.com.au logo

Reply from HPLaptopBattery.com.au

Dear customer,

Thank you for your purchase and taking the time to leave us this review.

It's great to hear that you were satisfied with our service and product.

We will continue to endeavour to provide our customers with first-class products and services.

Please feel free to contact us if you have any questions in future.

Wishing you a fantastic day!

Kind regards,
hplaptopbattery Team

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