HPL Motors - Atherton Reviews 182

TrustScore 4.5 out of 5

4.6

Bolton Road 1, M46 9JQ Atherton, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our 19 year old Daughter has just bought a new car from Jason at HPL Motors, Atherton. The whole process has been outstanding from start to finish. Despite her only being 19, Jason never dismissed our... See more

Rated 5 out of 5 stars

Great customer service experience from Sean at Atherton from initially popping in with no real idea, to leaving in our new car. Explained everything in full, very knowledgeable, nothing too much tr... See more

Rated 1 out of 5 stars

My daughter in law and myself were interested in a Dacia Duster and made enquiries with Brett. Brett said it was in preparation likely ready by Friday 25th and would let us know. My daughter in-law ph... See more

Rated 5 out of 5 stars

Just purchased my fifth car from HPL at Atherton and had yet another brilliant experience. Elad made the process really easy, explained everything and sorted the car for me to take within two days! Th... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

At HPL Motors you will always find the biggest and broadest range of used cars that Manchester has to offer. Featuring over 1,000 vehicles from the world’s leading manufacturers, across a diverse variety of models and specifications, our dedicated team are sure to help find the right car for you. As a family business, our ethos is to always put our customers at the forefront of what we do. Renowned for our Honesty Produces Loyalty mantra, our transparency and first class service has earned us a reputation that has transformed our business from a local success story to one of Britain’s leading used car supermarkets. Our dealerships in Preston, Oldham and Atherton cover both sides of the Greater Manchester area and Lancashire, ensuring quick access to our branches from practically anywhere in the North West. To help assure you that every used vehicle on our forecourt is of the highest quality, we carry out a meticulous 128-point inspection on all of our cars to ensure safety and quality - so you can drive with confidence and complete peace of mind. We will accept any car as a part-exchange, and will also buy your car even if you aren’t looking to purchase a vehicle from us. Looking for a used car in Manchester or Lancashire but not sure of your finance options? We pride ourselves on our ability to help all of our customers find the right credit solution for them. Our specialist FCA certified finance team will provide you with a risk-free credit check and work closely with you to help you understand your financial standing.


Contact info

  • Bolton Road 1, M46 9JQ, Atherton, England, United Kingdom

  • 01942886689

4.6

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Audi A3

I really enjoy dealing with normal people , I had a car which I hated , these guys fully understood my dilemma , Martyn had a good look and got me the very best deal on an Audi A3 Saloon , absolutely love the car and many thanks for all your help guys.

April 13, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Stuart!

We are so pleased to hear you enjoyed your time with Martyn at Atherton. Enjoy your HPL car, and we look forward to seeing you again in the future for car number 2 🤞🏻🚗

Happy motoring,
HPL Motors and team

Rated 4 out of 5 stars

Fantastic Service by Dave at Atherton

Fantastic Service by Dave at Atherton, seamless process, very quick and had wheels refurbed for me. Only thing I was disappointed with was poor valeting and no driver side mat which was disappointing for a car at 20k

April 9, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Kt!

We are so pleased you enjoyed your car-buying experience at HPL Motors. Please don't hesitate to call Dave at our Atherton branch if you need anything. 🎉


Happy motoring,
HPL Motors

Rated 5 out of 5 stars

Elad from hpl motors atherton

Elad from hpl motors atherton, exceptionally funny, smooth transaction, happy, kind and very helpful with helping me buy my new car!

April 7, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Georgia!

We are so pleased to hear you enjoyed your time at HPL Motors . Enjoy your HPL car, and we look forward to seeing you again in a couple of years' time 🎊

Happy motoring,
HPL Motors and team

Rated 5 out of 5 stars

Great Service & Great Team

Thanks HPL Atherton and Martyn for all your support over the past 8 weeks and the fantastic service I have received whilst sorting my new car. I have been with HPL for 10 years now and can honestly not fault the team at HPL Atherton. A friendly team that looks after you from start to finish.

April 6, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Ava!

We are so pleased to hear you enjoyed your time with Martyn and the Atherton team. Enjoy your new car, and we look forward to seeing you again for your next HPL car 🎉

Happy motoring,
HPL Motors and team

Rated 5 out of 5 stars

First Class Service

Picked up my Audi A5 about a week ago which was the 3rd car I have purchased from the Atherton branch of HPL.
Elad was the salesman that sold me the car but I also had dealings with Andrew and Martyn. I test drove a few cars but ended up with the Audi which was exactly the type of car I was looking for. I was advised to also take out a warranty which I did and now I am so glad I did as I now have no worries should anything go wrong with the car and so it gives me complete peace of mind. The whole process went really smoothly and nothing was too much trouble for them. So I would definitely recommend anyone who is after a good quality used car at a great price to check out HPL.
Thanks again for making my car buying process go so smoothly 👍

March 31, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Wadders!
We our happy to hear the Atherton team provided you with excellent service Thank you for trusting us to find you the perfect new car. We hope to see you again in the future 🤞🏻
Happy motoring,
From the team at HPL Motors

Rated 5 out of 5 stars

Purchased a car last weekend

Purchased a car last weekend, collected this Saturday. Easy, relaxed service, Martin made it fun and very straight forward.

March 27, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Angela!

We are so pleased to hear you enjoyed your time at HPL Motors. We hope you decide to return to us again in the future 🎊

Happy motoring,
HPL Motors and team

Rated 5 out of 5 stars

Big thank you to Martyn at atherton

Big thank you to Martyn at atherton! Drove away in an hour, thanks again!

March 27, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Siobhan!

Enjoy your new car, and we hope to see you again in a couple of years time!

Happy motoring,
HPL Motors

Rated 5 out of 5 stars

Martyn was very helpful

Martyn was very helpful, polite and friendly. Helped to work out our finance options and made the process very quick and easy. Would definitely recommend

March 25, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Becky !

We are so pleased to hear you enjoyed your time at HPL Motors. We hope you decide to return to us again in the future 🎊

Happy motoring,
HPL Motors and team

Rated 5 out of 5 stars

Just purchased my car from Atherton…

Just purchased my car from Atherton branch absolutely blown away with the service from Elad he made the whole experience easy will definitely recommend these guys to everyone

March 25, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Kelly !

We are so pleased you enjoyed your time with us at HPL 🎉
Enjoy your new car, and please don't hesitate to contact us if you need anything 🚙

Happy motoring,
HPL Motors

Rated 5 out of 5 stars

Fantastic service from Martyn

Fantastic service from Martyn, no hard sell, practically horizontal he is so laid back...nice and refreshing!
Great cars, price, test drove a couple with no hassle, great part ex price and smooth transaction! Love my new car and would highly recommend!

March 18, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton


Thank you for the review, Sarah!

We are so pleased to hear you enjoyed your time at HPL Motors. Thank you for trusting us to find you the perfect new car. We hope to see you again in the future 🥳🎊

Happy motoring,
HPL Motors and team

Rated 5 out of 5 stars

Elad was more than helpful and I…

Elad was more than helpful and I couldn’t of asked for a better salesman. The process was so smooth quick and easy for when me and my boyfriend bought our cars. 100% recommend 😊

March 17, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton




Thank you for the review, Katie!

We hope you are loving your new HPL car, and we are so pleased that you enjoyed your time with our team! 🙌🏼

Happy motoring,
HPL Motors

Rated 5 out of 5 stars

Lovely place extremely fast and…

Lovely place extremely fast and friendly service. In an out in 30 mins. Special about out to super Dave! And great car for great price. Highly recommend

March 14, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Jaffe!

We are so pleased to hear you enjoyed your time at HPL Motors. We hope you decide to return to us again in the future 🎊

Happy motoring,
HPL Motors and team

Rated 5 out of 5 stars

Great service from Martyn as usual

Great service from Martyn as usual. Returning customer.
Quick and easy sale.

March 5, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Jenni!

We are so pleased to hear you enjoyed your time at HPL Motors 🥳

Happy motoring,
HPL Motors and team

Rated 5 out of 5 stars

Great service again from the team at…

Great service again from the team at Atherton. We will definitely be back for car number 11.

March 1, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, P!

We are so pleased that you enjoyed your time with our team, and we look forward to seeing you again in the future 🚗🎉

Happy motoring,
From all the team at HPL

Rated 5 out of 5 stars

Super Dave .

Just purchased my second vehicle from HPL .The super Dave Mack sorted everything out and it was a very good experience from start to finish nothing was to much trouble and I was made to feel very welcome if your looking for a used car I would highly recommend HPL . Many thanks Mr Lucas.

February 19, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Steven!

We're so grateful that you took the time to share your feedback with us. I'll make sure that Arri receives your feedback. I'm sure it will make his day 🥳

Happy motoring,
From all the team at HPL

Rated 5 out of 5 stars

Satisfied by the service

Satisfied by the service, Elad helped me once before with a vehicle and always been happy with the outcome and customer service.

February 17, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton


Thank you for the review, Deana !

We hope to see you again in the future for car number 2 🤞🏻🚗

Happy motoring,
From the team at HPL Motors

Rated 5 out of 5 stars

David was really helpful from start to…

David was really helpful from start to finish. Made buying new car an easy process and explained everything really well

February 16, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Sarah !

Enjoy your new car, and we hope to see you again in a couple of years time!

Happy motoring,
HPL Motors

Rated 1 out of 5 stars

Avoid HPL at any cost!

Avoid HPL at any cost!

Where do I even start? back in August 2021, I was in contact with HPL Atherton, Specifically Elad Shilco. He was quick to reply to phone calls and emails when I was in the position to buy a car but nothing after that.
I noticed in Nov / Dec a bad water leak completely soaking my entire front and back carpet. I contacted Elad to see if they could help, no response. So I decided to go with a private garage. after hundreds of pounds spent and the car is still not fixed they have still not replied to my emails. the garage thinks it's been there since the car was built in 2017 and they did a good job hiding it by selling it in summer when there was no rain.

just a heads up to anyone looking at buying a car from HPL. Don't.

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

Bought a car from hpl atherton

Bought a car from hpl atherton, Martyn was especially helpful, made us feel comfortable and buying a car really easy, Would definitely recommend hpl.

February 11, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton


Thank you for the review, Jeanette!

We are so pleased you enjoyed your time with us at HPL 🎉
Enjoy your new car, and please don't hesitate to contact us if you need anything 🚙

Happy motoring,
HPL Motors

Rated 5 out of 5 stars

Massive thank you to Martyn at the…

Massive thank you to Martyn at the Atherton branch. Made buying my new car an absolute breeze… couldn’t believe how easy it was! Would highly recommend

February 11, 2022
Unprompted review
HPL Motors - Atherton logo

Reply from HPL Motors - Atherton

Thank you for the review, Alison !

We are so pleased to hear you enjoyed your time at HPL Motors. We hope you decide to return to us again in the future 🎊

Happy motoring,
HPL Motors and team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look