HQ Networks Reviews 

537
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and advisors for their exceptional helpfulness, extreme professionalism, and very clear communication throughout the entire process. Consumers note that the customer service is fast, efficient, and friendly, ensuring that people easily find great deals without feeling pressured at any time. Though some reviewers initially had doubts or experienced minor communication hurdles and activation delays, people generally found the support team to be very supportive. A few individuals also noted that initial communications occasionally felt confusing or required extra patience before receiving proper assistance and successfully resolving their concerns.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during their interactions.... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and friendly representatives... See more

Service

People report positive experiences with service, frequently praising helpful staff who secure great deals... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an effortless, quick, and very slick... See more

Value for money

Clients share positive opinions on value for money, highlighting the great deals and considerable savings... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very beginning the police gentlema. Put me at ease told .e everythung i needed to know abd i was impressed wish his knowledge and expertise on what he offers i think i will have a lovely rel... See more

Rated 5 out of 5 stars

Here’s a concise positive review you could use: “Adam was fantastic to work with! He had excellent communication skills, helped me find a great deal, and made the whole process enjoyable. I genuine... See more

Rated 5 out of 5 stars

Hello! Haydyn from your team, has been an amazing help, always helping me understand each answer even with my poor English, he was patient. He was very kind and very sweet an brilliant helper.

Rated 5 out of 5 stars

Normally something that I don’t like doing however Numaan was excellent. He made the whole thing very slick very simple didn’t waste my time and gave me all the information that I needed upfront. Ther... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

537 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(537)

353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Upgrade…

Received a suspected spam call and was wary. However, after speaking with Adam on the phone he advised me on a better deal than what I was currently getting. Adam was polite and helpful and the whole process took no longer than 20 minutes. I am very happy with my upgrade and happy with the service I received. Thank you Adam.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Tbh wasn’t looking for it but 15 quid…

Tbh wasn’t looking for it but 15 quid unlimited data and internet in town and city centres no rises is good for me haven’t tested it yet any issues on what I have been sold will be sending straight back but Adam was brilliant new his shit was worried about personal details so kept them brief cleared all numbers on id etc he was understanding got be careful with all the fraud about specially as its a third party but yeah so far so good will update if any issue 👍🏼well done Adam

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

A very great service provided by… Hayden

A very great service provided by Hayden. I hope you continue to support other customers and go brilliantly in your work.

All the best, Hayden. It was great to have you on the other end during my SIM upgrade.
Thank you.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

I received a suspected scam call today…

I received a suspected scam call today from a kind guy called sid, he welcomed me and told me that there's a better upgrade then the current Vodafone sim im currently on. He made me feel so comfortable and reassured me that he was working for a third party partner service for 02 and had no problem with sharing my details etc
Thanks sid!

August 3, 2026
Unprompted review
Rated 2 out of 5 stars

HQ Ilkeston staion road had a lamb…

HQ Ilkeston staion road had a lamb dinner asked for more veg not alot of potatoes, the lamb looked like pulled pork never got 1 slice all in bits not worth 15 pound broccoli was very hard ,so no i will not be ordering again.

August 2, 2026
Unprompted review

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