HSL Chairs - Bathgate Reviews 64

TrustScore 4.5 out of 5

4.7

24 Glasgow Road, EH48 2AG Bathgate, GB


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Rated 5 out of 5 stars

The quality of furniture and the quality of service from all staff in the shop is second to none plus a big thank you to Margaret who took myself through the full process of getting the correct items... See more

Rated 5 out of 5 stars

Visited the Bathgate branch last week and Evelyn was very helpful. She ensured my mother tried every chair and that it would be the most comfortable for her. She’s looking forward to receiving her ch... See more

Rated 5 out of 5 stars

Fiona and John were very helpful and showed me the 2 pieces of furniture which I was considering. At first I thought I wanted a fireside chair but I found the Burrows petite arm chair very comfortabl... See more

Rated 5 out of 5 stars

I went to HSL in Bathgate with the intention of buying Stressless recliners and was not disappointed. I was greeted by Margaret, a very pleasant lady and during the time she described the various di... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Bathgate

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 24 Glasgow Road, EH48 2AG, Bathgate, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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Rated 5 out of 5 stars

This is the second chair I have bought…

This is the second chair I have bought in six months. The service is thoughtful and relaxed with no pressure selling. The chairs are comfortable and well made. There are many styles, sizes and fabrics available and the assistant took time to advise me and make sure the chair was right for me.

March 19, 2025

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