HSL Chairs - Dewsbury Reviews 

208
•
TrustScore 5 out of 5

4.9

33 Bradford Road, WF13 2DU Dewsbury, GB

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Rated 5 out of 5 stars

Had a home visit with Debs&BILLY was a pleasure to have them in our home they demonstrated their chairs and explained everything clearly and professionally could not have wished for a better experien... See more

Rated 5 out of 5 stars

We were greeted warmly, the experience was a pleasure and there was no pressure to purchase. Debs who looked after us checked everything fitted my mother correctly and helped her try the options avail... See more

Rated 5 out of 5 stars

Debbie & billy from dewsbury came out to my nans home. They arrived on time exactly as stated. They were thorough, kind, patient and ready to answer any questions we had in order to get the items best... See more

Rated 5 out of 5 stars

Debbie @Dewsbury HSL found me the perfect chair today. Welcomed myself & family at the door & was so patient helping me choose a chair that was comfortable & able to help with mobility problems. We we... See more


Company details

  1. Furniture Store
  2. also in
  3. Disability Equipment Supplier
  4. Furniture Manufacturer
  5. Mobility Equipment Supplier

About HSL Chairs - Dewsbury

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 33 Bradford Road, WF13 2DU, Dewsbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

4,398 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic people

Had a home visit with Debs&BILLY was a pleasure to have them in our home they demonstrated their chairs and explained everything clearly and professionally could not have wished for a better experience Steve & Betty .Bottesford

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

First class experience

Two weeks ago we visited HSL in Dewsbury, what a fantastic experience. First impressions matter and even before we reached the door it was opened for us, we were greeted by Debs with a warm welcome and a big smile. We tried a few sofas, but none quite suited what we wanted, Debs then suggested we try the Ascot Double Power Recliner, it was perfect, we really didn’t want to get up from it, what we especially liked was the electric head rest, it would provide just the support we wanted when watching TV.
We were offered drinks and biscuits which we declined , as we had to return home for an appointment, so we took the swatch of leather with us so we could confirm the colour was the correct one for us.
We returned in the afternoon and Charlotte greeted us at the door, we once again sat on the sofa and didn’t want to get up. This time we accepted drinks and were surprised when a two tier cake stand was put before us with such a wide selection of biscuits.
We completed the paper work and then noticed the beds and couldn’t help but try them, the mattress was so comfortable that again we didn’t want to get up. Charlotte explained all about the five layers and when we got home we considered buying them, so two days later we were back at the showroom to purchase two Platinum Pillow Top mattresses. We once again had drinks and the cake stand of biscuits.
While there we checked out some chairs, I am repeating myself, but again they were so comfortable that we didn’t want to get up from them.
The next day we were back at the showroom to purchase two Himola Lift and Rise 3 Motor in two different sizes, which also meant more hot drinks and biscuits.
We cannot praise the staff highly enough, Debs, Charlotte and Diane were so warm and friendly, the atmosphere was very relaxed and we had lots of laughs.
We must also give credit to the person who employed these fabulous ladies, you couldn’t have chosen better, they are very knowledgeable and clearly love their jobs.
We like to buy British goods whenever we can, so we are very happy knowing the sofas are made locally and the mattresses are also made in Britain.
We are very much looking forward to the delivery of all our purchases.
Thank you to all for such a wonderful experience.
Dates of our visits August 26th 28th 29th

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

The entire process from home visit…

The entire process from home visit choosing the chair , keeping me informed of progress and the superb delivery team of Craig Robinson and Carl F was amazing. Carl was a star, aided by Craig and replaced my entrance door to the room of choice. I am so grateful to all the exceptional staff at HSL I can thoroughly recommend them for looking after me and making me a wonderful chair to aid my mobility.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We were greeted warmly, the experience was a pleasure and there was no pressure to purchase. Debs who looked after us checked everything fitted my mother correctly and helped her try the options available to her. Really great experience all round and the tea and biscuits are a nice touch.

August 29, 2026
Rated 5 out of 5 stars

We visited the dewsbury store with my…

We visited the dewsbury store with my 86 yr old mum the staff in there was fantastic from start to finish ,.the lady that served us was so kind friendly & polite& gave us great infomation ,.we bought a reciner from the lsdy that served us & again thankyou so much.i would definatly recomend this shop they are amazing.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Debbie @Dewsbury HSL found me the…

Debbie @Dewsbury HSL found me the perfect chair today. Welcomed myself & family at the door & was so patient helping me choose a chair that was comfortable & able to help with mobility problems. We were offered tea or coffee and couldn’t have been looked after better . Thank You Debbie

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

An overall great service

Debbie & billy from dewsbury came out to my nans home. They arrived on time exactly as stated. They were thorough, kind, patient and ready to answer any questions we had in order to get the items best suited to us. They weren’t pushy or eager for us to buy but informative and offered another visit at a later date if we required. Can’t fault the whole service and would highly recommend

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience for my mum

All staff my mum met were very polite, friendly, efficient and couldn’t have done any more to help her with her new bed. The staff at Dewsbury store very fantastic and the delivery men Lee and Thomas were so helpful on the day.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Debra and Billy did a home visit to my elderly uncle. They were brilliant. Kind and patient with good advice. I definitely recommend this company.

August 12, 2026

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