HSL Chairs - Dewsbury Reviews 

181
TrustScore 5 out of 5

4.9

33 Bradford Road, WF13 2DU Dewsbury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The store was very welcoming and friendly.. really listened to what we need for my 93 old uncle .. absolutely fantastic delivery and so helpful . We were so grateful to Alex and Numan for helping me m... See more

Rated 5 out of 5 stars

I was made very welcome by the two members of staff at the Dewsbury branch. I enquired about the Stressless range of reclining chairs and Debra patiently explained the models available, the types of l... See more

Rated 5 out of 5 stars

We went to the Dewsbury shop yesterday. This was recommended by a friend. We needed a bed for my husband who has Parkinsons. Charlotte couldn't have been more personable and very helpful. She listened... See more

Rated 5 out of 5 stars

We recently visited HSL, Dewsbury to purchase a chair. We were looked after by Diane and Charlotte who were both very knowledgeable, friendly and professional. They made us feel at home from the outse... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Dewsbury

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 33 Bradford Road, WF13 2DU, Dewsbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(181)

3,957 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five Star Service

The service received throughout was fabulous. Staff at the store were very friendly, helpful and knowledgeable. We were not rushed to make our decision.
The delivery team were prompt and very polite.
I would highly recommend HSL

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

HSL absolutely excelled in all our…

HSL absolutely excelled in all our contact with them. From the first visit to their showroom in Dewsbury, to telephone communication to text message on delivery day we can't fault them at all . All the staff are friendly and welcoming and our delivery drivers Damion and Tom were on time (in fact a little earlier than stated) so we are more than pleased with HSL. Wouldn't hesitate to recommend HSL at all.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

A superb item of furniture!

Two friendly, helpfull and efficient delivery men, Carl and Lee were excellent in all respects.
The riser/recliner chair is first class very well made and very comfortable.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

pleasurable shopping

the showroom staff were very helpful and friendly, making the experience a total pleasure. Delivery was efficient and speedy. We needed the chair in a hurry and it was delivered in 3 days. faultless service

March 9, 2026
Rated 5 out of 5 stars

Lovely experience for my Grandma…

Debbie and Billy came to do a home visit for my Grandma.
She was really happy with the service and help that she was given in choosing a chair.
She sends her thanks- for being so lovely and helping her! Thank you!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly efficient and helpful…

Very friendly efficient and helpful staff, we were helped by Debs and her colleague at your Dewsbury store today. They ensured my husband was 100%happy with his choice, explained the styles of chair and recommended the best for him with his disability. We would highly recommend HSL

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, HSL Chairs were great.
Went in to their showroom to have a look at the products. Someone then did a house visit to do a fitting assessment on my father. No sales pitch, just good sound advice.
The chair that we then decided on was delivered in good time with good communication and a professional service throughout.

February 26, 2026
Rated 5 out of 5 stars

Excellent customer service

They came to my care home with a sample of the chair that they thought suitable for my condition and size. They spent a good while demonstrating the chair and it movements. They delivered my chair only 3 days later and it is proving excellent. It provides comfort and ease to affected legs and back. Although it is expensive I can understand the cost because of their excellent product and vustomer service.

March 3, 2026
Rated 5 out of 5 stars

A very positive experience

The ladies who attended to us were very helpful & offered us lots of ideas & suggestions.
We only went in to look at recliner chairs & ended up buying a matching sofa & arm chair as well!

March 2, 2026
Rated 5 out of 5 stars

An excellent company

The customers service at the store was excellent, giving plenty of time to try different chairs for comfort. My personal measurements were taken to make my chair a perfect fit.
The delivery was made by Carl F. and Lee, an excellent team, who rang to give me a delivery time and explained the use of the handset and care of the chair.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Visited the Dewsbury showroom

Visited the Dewsbury showroom. Very welcoming and attentive. Order placed. Paid for express delivery. Received phone call 30 mins before the chair arrived. Brought in and assembled by Lee & Carl F. Great guys! Thank you very much.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

New Chairs

made very welcome as we arrived at the show room and was attended to immediately. choose our riser/recliner chairs, I required Petite size and my Husband Grand. Along come the coffee and biscuits and a deal was done being very comfortable . Delivery was made on time and were very happy to receive our chairs, an explanations of how the chairs worked etc. We are very pleased.

February 26, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look