HSL Chairs - Hendon Reviews 

63
TrustScore 4.5 out of 5

4.7

240 Watford Way, Hendon, NW4 4UB London, GB


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Rated 5 out of 5 stars

I had very thorough attention from both Mona Lisa and Hamza at Hendon branch. They are courteous and professional as well as polite. Many thanks.

Rated 5 out of 5 stars

Jason and Ashley delivered my new riser chair today and were a delight - arrived at the alloted time, set me up, checked all was good and I was away - no more struggling to stand. Have to also give... See more

Rated 5 out of 5 stars

Demonstration chair brought to my home very knowledgeable lady pointed out all the various aspects of the chair, I put in an order 4 days later. There was no sales pressure at any time.

Rated 5 out of 5 stars

My wife and I visited the Hendon branch of HSL. We received excellent service from Edyta from the moment we arrived to the moment we left nearly two hours later. We tried quite a few armchairs. She wa... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Hendon

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 240 Watford Way, Hendon, NW4 4UB, London, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.7

All reviews

(63)

3,977 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very happy with my new HSL sofa &…

I am very happy with my new HSL sofa & armchair, more than comfortable…it is so relaxing & supportive. I found the whole delivery & setting up service more than satisfactory, Jack & Martin were a greet team with good knowledge to pass on.

March 18, 2025
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