We had a good experience with hsl. We we attended to by Polly, She was really knowledgeable about all products available. I have a mental health issue and she was very helpful in me choosing the right... See more
Location
Switch locationOtley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB
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See what reviewers are saying
A gentleman named Graham showed us the rising recliner range and explained in great detail all the features of the range. We then went onto trying what he thought was my correct size and I could n... See more
Warm welcome and assessment of our requirements by Richard. Tried several sofas and fairly soon found one that was ideal for us. Good explanation of additional add ons and delivery options. Nice to... See more
My wife and I were looking to purchase a couple of reclining chairs and visited HSL. We were met by John in Guiseley and he was extremely helpful and very professional but, just as importantly for us,... See more
Company details
About HSL Chairs - Leeds
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, United Kingdom
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Two great lads who couldn’t have been…
Two great lads who couldn’t have been more helpful, showing patience and understanding.
Explained how to use the chair and were polite and courteous throughout. Can’t recommend HSL , Paul D and Jon highly enough.
We’re greeted and offered tea and…
We’re greeted and offered tea and coffee. Sat on comfy chairs and discussed our needs.
Great service
Richard, the sales associate was very attentive and helpful in explaining everything.
They delivered the service as promised…
They delivered the service as promised in adverts. I was impressed and recommended them to a friend in Essex who has since purchased a chair too.
Could not have had a nicer couple of…
Could not have had a nicer couple of people to come out to show me the demo chair, they were very informative and helpful. The chair is lovely and i am looking forward to getting it, would willingly recommend your company to people thank you
We went today and what a fantastic…
We went today and what a fantastic experience we had. Michelle was very nice and helpful she guided us in the right direction. Asked if we would like coffee and then we started mum sat in different chairs with Michelle suggested what she might need.Michelle couldn’t do enough for us and whole experience was amazing. We placed order and we gave Michelle a hug when we left. Thank you so much
John
John was knowledgeable and able to provide assistance without pressure. I was happy with the process and outcome.
Excellent helpful informative and…
Excellent helpful informative and cheerful staff.
Thank you Ian and Paul!!
Prompt and careful delivery.
Great service at the Guiseley store
Great service at the Guiseley store, and from the delivery team, Lee and Graham.
Great experience
Sue & Richard where absolutely great in every way made my elderly mum feel at ease we bought a rise and recliner chair and a bed i never knew there was so much detail to buying a chair how it fits how it feels the right posture positions and what height it should be they took there time and guided us through the whole process with great assistance and knowledge at a great price my mum come out feeling happy with her purchases and life made a little easier for her day to day mobility needs thank you for the coffee and biscuits too
We visited HSL Guiseley to look for a…
We visited HSL Guiseley to look for a replacement chair for my Dad. Richard and Sue were wonderful, patient, honest, kind and Dad had now ordered the perfect chair. Thank you both for everything.
From going into the store in Guiseley…
This is from my Mum, Margaret Barrett. From going into the store in Guiseley to getting the reclining chair I could have not been happier. Susan our consultant did an excellent job and was very patient showing me all the different options available.After choosing the chair the wait time was minimal and Alex and Jed who delivered the chair called me to advise what time they would be with me , which was exactly the time they said they would be here and set up the chair. This was set up perfectly for me to sit in and they also did an excellent job.
Excellent service from HSL, Guiseley.
Arrived at the Guiseley store and was welcomed in by a very helpful, knowledgeable salesman, who was able to to show us chairs suitable for our needs. After deciding on type , fabric etc, we were given an estimated delivery date. We were called 1 week before the estimated delivery date and given a definite date, and a time slot.
Ian, and Paul rang to to say they would be with us in 40 minutes. They arrived spot on. They unloaded and installed the chairs, and made sure we knew how to operate the chairs.
I can only give the whole experience high praise and will certainly recommend them .
Pleased with product and service
Store Manager Richard in Leeds was very helpful and patient. Delivery team Alex and Jed did a great job. We are very pleased with the chairs and the service.
May use AI-assist with repliesRead more
Chris and Terry rang 30mins before…
Chris and Terry rang 30mins before arrival as we were told to expect.
They were both efficient and pleasant
They even positioned other furniture
For us.
A good experience

Reply from HSL Chairs - Leeds
Excellent service, quality product
John & Sue at the Guiseley store were welcoming, helpful and extremely knowledgeable about the product range and which chair would be most suitable for my elderly Mum. Her choice of chair and fabric were available on express delivery, with the chair delivered and installed by Alex & Tom the same week!!
Alex & Tom were friendly and professional. They called us on route to confirm the delivery time, installed the chair and demonstrated every detail.
Fabulous service and customer care from start to finish.....can't recommend them highly enough.
Why would you go anywhere else?!
I never imagined taking my 82 year old Mum shopping for a new armchair would turn into an hour long retail therapy session! We were offered a range of options including a sensible size chair for little legs! The staff at Guiseley are knowledgeable, efficient and very helpful.Highly recommended.
Brilliant service from the Guiseley store
Wonderful, caring customer service. Efficient and polite. This is the second time I've bought furniture from them this year and both times they've taken so much trouble. Furniture is beautiful. Complicated delivery - no problem. Thanks especially to the lovely Polly at Guiseley store.
Helpful and would recommend them
Helpful courteous and polite. Took all packaging away and kept me informed of delivery times.
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