The staff were very welcoming, and took great pains to see what we needed. Excellent service. Very friendly staff. They undetstood that our purchases would probably arrive when we were on holiday, so... See more
Location
Switch locationFarleigh Hill Retail Park, ME15 6RQ Maidstone, GB
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Charlotte and the team were all excellent front start to finish. Assisting us to find the perfect riser recliners. Delivery was perfect and fabulous communications. The delivery was on time a... See more
I visited the Maidestone branch of HSL with my elderly mum to look at riser/recliner armchairs. We met Bethany the Client Consultant. Beth was attentive, polite, knowledgeable and really put my mum... See more
1st visit Gill was very helpful and informative 2nd visit placed the order with Charlotte also helpful Both ladies very welcoming and friendly HSL shop Tovil Maidstone Kent
Company details
About HSL Chairs - Maidstone
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Contact info
Farleigh Hill Retail Park, ME15 6RQ, Maidstone, United Kingdom
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The advice before acquiring the chair…
The advice before acquiring the chair and the reality of using it both perfectly matched what my wife required. It is multi functional and easy to use.
We didn’t wait long from viewing to delivery and everything went smoothly. Many thanks.
Excellent experience
There was a lot of parking right in front of the shop. I can't walk far, so that was a good start. The shop was light, airy and clean, well presented with a wide range of chairs to try out. Bethany was extremely helpful, kind and understanding. We weren't hurried and we're given refreshment. Purchased two chairs specific to my particular needs after trying multiple chairs. I can't praise them high enough.
Excellent Service
Bought a dual control bed and HSL kept us informed all the way through to delivery. The delivery men were extremely good and assembled the bed in the room of our choice. They took care to get everything right.
Could not have wished to meet 2 more…
Could not have wished to meet 2 more friendly & helpful people,nothing was too much trouble for them.On their sound advice,what we thought we were looking for was not suitable & they guided us through our options.As promised they also brought tea & biscuits!
IExcellent quality and service
I am very pleased indeed to have chosen HSL, a company I have known for many years and while still waiting for the chair, I know it will be of excellent quality and how good it is to BUY ENGLISH!!
Bethany and her driver (Fred?) were both very good company and there was no pressure to buy.
I would definitely use HSL again
Home visit from HSL
We had a home visit from Gill and Grahame who were very friendly and helpful. To have a company that brings furniture to your home to try out for comfort and fit is extraordinary and they deserve 5 stars for that alone. Gill and Grahame were so patient, very professional and knowledgeable. I highly recommend HSL Chairs.
Friendly service and advice
Friendly service and advice. Not rushed to make a decision.
Gill from Maidstone store was…
Gill from Maidstone store was brilliant, she understood our needs for my brother and took her time to explain everything that we needed to know.
It gave me confidence that we were being looked after well with no pressure to purchase.
We purchased a new bed for my brother and left happy.
Great service and great staff.
Sofas and chair
Excellent service from the comfort specialist Saffron at the maidstone branch of HSL looked at the needs of my motherand was very patient with her resulting in us buying two sofas and a chair that was suitable for her needs I would recommend this store and thank you Saffron you are a credit to HSL.
No pusheness and Gilly engaged with my…
No pusheness and Gilly engaged with my wife about her needs and she meet Jane's requirments. Totaly proffsonall and plesent.
Great experience
The range of furniture was great and inviting. There was no pressure to buy but good helpful guidance for our needs .
Gilly was excellent at understanding our needs . Thank you
The two representatives that i had come…
The two representatives that i had come to me were Charlotte and Grahame the were very friendly and helpful they explain everthing to me it was a pleasurable expiance, i would recommend HSL company to anyone.
Thoughtful and helpful staff
The sales lady at the Maidstone Branch, Makelia Saka, was extremely helpful in helping my mother find the right chair for her needs. Mum is very small and needed a chair to suit her. We thought we would have a couple of choices, but in fact there were several to choose from, such is their specialist nature. We would definitely recommend their services.
Great purchase experience at the Maidstone HSL store.
From walking into the Maidstone store to the installation of our sofa in our home the experience with HSL was exceptional. The staff at the Maidstone store were genuinely charming, especially Gill who took us around the sofas relevant to our needs. She answered all questions clearly, gave us time to wander round to make our choice and explained the ordering process thoroughly. I cannot fault her customer service expertise. A note too for the two lads who delivered the sofa, who were respectful, cheerful and installed the sofa perfectly. All in all the best purchases experience we have had in a long while, thank you.
I should also add the delivery and installation was extremely good, as is the sofa itself. Altogether an excellent experience.
Can't recommend HSL highly enough!
After having searched in vain for several weeks at other furniture stores, we have just bought a lovely 3-seater sofa from HSL at Maidstone. We found the staff really friendly, very knowledgeable and helpful without being pushy. We were able to choose from many different styles of sofas and fabrics etc, all of a very high quality. Importantly, we have at last found the good lumbar support and comfort that the seats of our new sofa provide.
We can't recommend this store highly enough! Thank you.
Recliner chair shopping. We were looked after with…
We were looked after with professionalism, we were given plenty of time to browse and the tea and biscuits were very nice.
Thank you HSL.
Riser/recliner
We visited HSL Maidstone to view recliner chairs for my father. We were met by Gill and were shown a selection of chairs, ensuring the correct size was fitted for him and enabling my father to test each one at his own pace. Gill was extremely helpful and very supportive explaining the functions to my father to assist his decision. Gill was absolutely wonderful and my father left very happy looking forward to the arrival of his new chair. Thank you Gill and HSL for such excellent service.
Absolutely brilliant
Absolutely fantastic
Great experience
Chair came really quickly and arrived in great condition. The delivery team, Martin and Leon, kept me updated on arrival time and were polite, informative and set the chair up perfectly.
had a home demo from HSL with…
had a home demo from HSL with Charlotte,Grahame and Ken. they were all very friendly and knowledgeable. answered all my questions and went through all options without any pressure.quality of chair was exceptional with the added bonus of being very reasonably priced. had no hesitation in ordering chair from them.
Great service received in store when…
Great service received in store when selecting a Riser recliner chair, found a fabric that matched our other furniture. The chair was then made to order and delivered in just over three weeks although originally advised eight to ten weeks due to Christmas. Arrangement made for delivery to suit, which turned out to be first of the day. Martin & Leon brought the chair in and set it up just in the right place. They took time to check it over and run through the functions. They were friendly and polite and very helpful. I am sure we will enjoy the chair and it will make life easier.
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