HSL Chairs - RotherhamReviews 

133
TrustScore 5 out of 5

4.8

207 Bawtry Road, Bramley, S66 2TP Rotherham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We had an amazing experience with HSL. As my father has limited mobility, they sent a taxi to pick us up to visit the showroom. They were incredibly patient and very knowledgable about their products.... See more

Rated 5 out of 5 stars

From our visit to the Rotherham showroom where Christine explained in great detail the chair most suitable for our needs, to the accounts and customer services and finally to the delivery team of Paul... See more

Rated 5 out of 5 stars

Very good experience from start to finish. Very knowledgeable helpful and polite in the shop and a very help full delivery team both Lee and Shane were both polite and very experienced in the install.... See more

Rated 5 out of 5 stars

Excellent service from start to finish of our order of two Hypnos rise and recliner beds from HSL. The order went exactly to plan and delivered by Craig and Shane who were lovely. Thank you.


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Rotherham

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 207 Bawtry Road, Bramley, S66 2TP, Rotherham, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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4.8

All reviews

(133)

3,600 reviews in the last 12 months

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Rated 4 out of 5 stars

We were very satisfied with the sales…

We were very satisfied with the sales staff at your Bramley Showroom. They were very informative and welcoming. Chris and Terry who delivered and set our suite up were very efficient and obliging. Nothing was too much trouble. We are highly delighted with our purchase.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

HSL - second to none and the staff are brilliant

It was a wonderful experience and Lynn from the Rotherham branch really looked after me. There is no hard sell like I have found in other shops. I got the chair that fitted me exactly and I am waiting for it to be delivered. The choice of fabrics and colours are vast. I cant wait to be comfortable when sitting. Lynn took her time with me, ensuring I understood everything involved. She was friendly, courteous and knowledgeable. By the end of the appointment I felt a great rapport. She kept my plied with biscuits and tea :-), which was really appreciated. I couldn't have wanted a better experience. Yes HSL are a little more expensive than other off the peg chairs but having tried this type of chair, the difference was enormous. Although it a considered purchase I know it will be well worth the money.

April 11, 2026
Rated 5 out of 5 stars

The Best shopping experience I have ever had

From the moment we arrived to to the moment we left it was an amazing relaxing experience The two ladies who took care of us were helpful knowledgeable informative and pleasant beyond anything I can remember. They made it a very happy shopping afternoon . Lynn and Christine did everything they could to explain all we needed to know about the chairs we were trying, things like the positions and the ways the chairs could be adjusted for the maximum and individual comfort of any particular person. They both really did all they could to help so thank you Lynn an Christine for all you did and sorry for all the the drinks and bikkys a shifted for you [tongue in cheek] Your showroom, product and service are all first class as are you two.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Recliner chair

Called in at this branch early Sunday morning beginning of march and the experience of the two ladies one i belive was Christine was 1st class nothing to much trouble,very informative about my requirements (and the coffee and biscuits went down well).
HSL kept me informed well on delivery as well the two gents who delivered the chair(Chris and Terry)who explained things,simple delivery they called 30 minutes before delivery .
Excellent company to deal with 5*****

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

The service I received both in store and delivery was exemplary

The service I received both in store and from Alex & Michal who delivered my chair was exemplary.
I’m thrilled with the chair which is comfortable and stylish, easing my aching bones.
Alex and Michal were pleasant and kept me informed on the time they would arrive and explained the workings of the chair clearly.
I would gladly recommend this service to all my friends.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you everyone.

I'm writing this review on behalf of my mum, who is blind.
Throughout the whole process she was treated with the utmost respect and never felt pressured into anything.
Everything was explained to her regarding the time line of the delivery and on the day of the delivery received a call ten minutes before they arrived. The two delivery people were very certious and friendly.
Thank you to everyone concerned

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

From purchase to delivery first class

Angela first class not a bit pushy but knew exactly what suited us Highly delighted with our Himolla chairs just what we requested ; Delivery also first class by Paul Dixon and Jon kept us fully informed and on time ,chairs both set up and checked , Both certiuos,Thankyou HSL

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

Excellent service from Angela. We were greeted at the door with a warm, friendly reception.
The store was well laid out, clean and with an excellent selection of chairs & sofas.
Angela was exceptionally knowledgeable & nothing was too much trouble.
An excellent buying process all round. 10/10

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful staff & amazing furniture

Lynn and her colleagues made us very welcome - service was amazing. The furniture was very impressive and my Mum found exactly the chair that she wanted with so many extras. We thoroughly recommend the furniture and particularly the service that we received at the Rotherham branch.

March 7, 2026
Unprompted review

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