HSL Chairs - Warrington Reviews 

My parents , Paul and Julie Garrett were looking at purchasing 2 new chairs . Lynn Fraser was very very helpful in their requirements. From measuring them both and finding the correct size chair each to demonstrating all the movements of the chairs . A very pleasant and professional shopping experience .
Claire Garrett

Looking for new sofa and chair and wouldn’t have thought to look in HSL as thought they only sold furniture for a certain age group. Imagine my surprise when on a rainy afternoon walked into the store in Chester and found a large range of modern, quality furniture. Greeted by two friendly, helpful members of staff who were knowledgeable and not pushy. Offered refreshments and they answered all our questions.

Jo, who was from a different branch was so helpful and having built up a rapport we decided to visit her at the Warrington branch today. Again we were greeted warmly by all the staff, Jo remembered us and again was very helpful. After coffee and biscuits we placed the order for a new leather sofa and chair. Looking forward to the delivery.

If you are looking for a quality, modern sofa take a visit to HSL Warrington,

Thanks Jo for all your help.

Mr and Mrs T

A welcoming staff.
Time to listen carefully to our needs.
Good communication. Good understanding of our needs.
Our needs met.

Impressive showroom,products well displayed.
Brendan dealt with my enquiry,he was very helpful and assisted in making my final choice,highly recommended.

Every thing was made so easy by John . My husband has dementia, any shopping trip can degenerate into a nightmare. Thank you for your kindness.

Kate provided us with excellent care and customer service and provided us with advice on measuring us for the perfect chair, looking forward to our delivery

The 2 gentleman Chris and Terry arrived and where very professional from the get go. Explained everything they where going to do. And gave me a full explanation of all controls. When they finished,They then proceeded to clean up and remove all packaging and took it away. A definite 10 out 10 from us.

The staff at the Warrington store were welcoming , friendly ,extremely helpful , and very professional . Nothing was too much trouble and they showed amazing patience . I went on 22nd initially , and returned to purchase the following day . Kate and Joanne were brilliant , their knowledge of the products was professional and at no time was I made to feel under pressure to buy , they just wanted to make sure that my chairs were right for me
Congratulations to them both , and thank you .

I changed my order with HSL in Warrington and this was managed in a very professional and friendly manner. Time was taken to enable me to make a decision that was right for me with supportive advice and nothing was too much trouble. The team were great but especially Kate yesterday and Joanne today who both managed the changes and new sale.
Thank you.

Hi had a chair put in for my mum
She says paul and Jon very helpful and polite

Pleasant shop layout with warm welcome without being persistent,helpful staff at all times especially as wife is in wheelchair, tea and biscuits served during consultation.
Delivery was prompt and efficient with two polite and helpful drivers, who took old chair unstairs for us
GREAT SERVICE ALL ROUND

Visited the Warrington store today, Lynn was very approachable and friendly consultant. Very helpful and knowledgeable

We travelled from Manchester to the HSL showroom in Warrington yesterday and was greeted by 3 lovely helpful people who couldn't do enough to assist us in making the correct decision on choosing and purchasing 2 recliners. I would have no hesitation in recommending this branch to others.

Visited Warrington store. Joanne was our salesperson. Very professional and really friendly. Made you feel more like a friend than a customer. No rush, no pressure selling. Jo gave us lots of information to make our choice. Tea and biscuits was an added bonus!!
Thanks Jo, can't wait to receive our furniture.

HSL Warrington. Even thought we had not ordered our settees from the Warrington store we called in on the off chance they may have a swatch of the items we had ordered from a subsidiary company. When we got to the store we realised that it was closed. While we were looking at the door to see the opening times a lady opened the door and asked could she help. Kate invited us in when we explained our problem. She then took some details and said she would email us a photo of the swatch we needed and also would email the supplier to send us out a swatch.
The next morning Kate emailed me a photo of the swatch and confirmed that she had ordered a swatch to be sent out from the suppliers.
For me this kind of help goes above and beyond good service especially as we had not spent any money in her store, so thank you very much Kate.

A thoroughly enjoyable visit and experience.
We initially popped in to check out your products and offers and were greeted by Joanne, who treated us as valued customers and friends from the start. Nothing was too much trouble and she went through all the options available whilst chatting and taking time to find out our needs.
We were provided with all the information we needed to make an informed decision and Joanne's knowledge and pride in her work was evident.
All the staff were so friendly & welcoming, the area manager even made us coffee! It was so obvious they all enjoyed working for the company and this translated to a sale. We both felt so valued as customers and would recommend HLS to anyone.

Last weekend my husband and I visited our local HSL store to search for a recliner each. We were greeted by Jo who immediately made us welcome explaining the first thing we must do is try the three sizes of their chairs. Although my husband and I are the same height it became clear that we needed two different sizes owing to length of back and legs. So that was a learning curve and while we tried a few different styles coffee and biscuits arrived. The atmosphere in the showroom was friendly and we felt that we were given plenty of time to make our minds up. Having eventually purchased two personal recliners we would recommend HSL in Warrington Junction 9.
Thank you Jo

Brendan, who served me in store was not only very welcoming but also had a very good knowledge of the items on sale in store. He also advised us of the current offers so we could select the best product for us. I would defiantly use this store again in the future.

The staff were helpful without being pushy, and able to answer all our questions. They gave us prices without being asked and left us to make our decision. Kate was especially helpful when we made the purchase.

Brendan who was taken care of us was very helpfull very good at his work he was very nice to talk to told us what we needed to know we bought a lovely sofa and chair to match brendan helped us alot hsl are a good company to deal with i am very happy with what i bought