HENRY TOMKINS LEATHER Reviews 384

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Henry has just repaired two of my bags that I have used for many years - I am so grateful that he is doing this while retired !

Company replied

Rated 5 out of 5 stars

I'm so glad I did my homework before making an investment in a special new bag. There seem to be many "bait and switch" type leather companies online, but Henry Tomkins is exactly what I was looking f... See more

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Rated 5 out of 5 stars

Great item, v v well made, prompt delivery, v courteous service, durability of a military tank and so good looking (of course image is important ....). Recommended without hesitation or reserve. Cu... See more

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Rated 5 out of 5 stars

Having been searching for the perfect handbag for 30 years, I asked Henry if he could modify one of his satchels for me. The whole design process was a delight, with Henry giving guidance when he thou... See more

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Company details

  1. Hobbies & Crafts

Written by the company

MANUFACTURE AND RETAIL OF HANDMADE LEATHER BAGS


Contact info

5.0

Excellent

TrustScore 5 out of 5

384 reviews

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Rated 5 out of 5 stars

Superb personal service from Henry

Superb personal service from Henry. Smooth process and outstanding communication. The bag arrived exactly when promised and the quality is fantastic

January 2, 2021
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thank you.

Rated 5 out of 5 stars

PERFECT

My ordered bag arrived perfectly packed and as promised. The leather is beautiful, perfectly finished and sewn. The design is just great and the interior wonderfully practical and well thought out. You can't do better than this! Thank you so much, Henry!

January 2, 2021
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thank you, Claudia

Rated 5 out of 5 stars

Exceptional customer service and great product

Communication with Mr Tomkins was a pleasure. He was a bliss to work with and I ended up with an exceptional custom product. His input was invaluable and I always had the feeling that he really cared about my needs and the project.

I can not imagine how this could have gone any better.

January 2, 2021
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thank you

Rated 5 out of 5 stars

Good Product, Good Service

This was the third bag I have bought from Henry (over 8 years) and once again, the whole process from start to finish was a pleasure.
He works with quality leathers and puts together a solid product. I'm sure I will be in touch with him again

January 1, 2021
Unprompted review
Rated 5 out of 5 stars

A+ from start to finish

I can not fault Henry’s craftsmanship, customer service or communication.
The briefcase was ordered as a present for my partners birthday, and he is delighted with it. I am impressed by the quality of the bag. Overall a very happy customer and I will return for future purchases.

November 27, 2020
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Lauren

Rated 5 out of 5 stars

Ι bought a slightly modified leather…

Ι bought a slightly modified leather briefcase lite. Excellent quality and Henry is such a nice guy, ready to help and advise you throughout the whole process.

Thank you Henry

November 26, 2020
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thank you!

Rated 5 out of 5 stars

Henry Tomkins - national treasure

I bought a 'laptop' rucksack from Henry in, I think, 2003 - something to carry a laptop in that didn't scream, "I've got a laptop - rob me!" And it's been great.

I sent it back for a refurb in ~2010 which Henry did for free.

By 2017 it started to look a bit tatty - one of the seams bust, and my better half bought me a replacement for Xmas. I was gutted.

Luckily, in 2019 the replacement broke irrevocably, which gave me the excuse to repair my old faithful.

I contacted Henry telling him I wanted to try repairing it myself. He said better send back to him cos he could fix in 2 mins for free. But I insisted and he coached me through it, including purchase of supplies from his wholesaler and guidance on "saddle stitching".

I retired this year, but my rucksack marches on - minus the laptop.

Henry is one of the best.

November 10, 2020
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Stuj. Always pleased to hear one of my bags got a new lease of life. There is already too much stuff in the world.

Rated 5 out of 5 stars

Superb

Excellent quality and service! Would recommend 100% to anyone looking for leather bags.

Very reasonable prices for handmade products that feel bulletproof.

November 5, 2020
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Reply from HENRY TOMKINS LEATHER

Thanks, Toni

Rated 5 out of 5 stars

Excellent quality

Excellent quality, pleasant and helpful manner.Would recommend to anyone who requires something robust and out of the ordinary.

November 5, 2020
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Reply from HENRY TOMKINS LEATHER

Thanks David.

Rated 5 out of 5 stars

Great handmade briefcase

I bougth the esential briefcase an I am already really happy with my purchase. It is the best quality bag I have ever owned. In my opinion it is the best price-quality ratio you can get on the market. And it's handmade, not like most of the fashion brand briefcases.

The nice and friendly customer service ads to the already great value for money.

November 4, 2020
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Reply from HENRY TOMKINS LEATHER

Thanks, Lukasz

Rated 5 out of 5 stars

beautiful hand crafted

beautiful hand crafted , will last a life time and get better with age .
so happy with it .

September 21, 2020
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Jon.

Rated 5 out of 5 stars

Simply delighted with my satchel

Simply delighted with my satchel "for life" which I received for my 40th birthday. Henry spent an hour of his time on the phone explaining in detail the different options and leathers, so the buying experience was the polar opposite of going into a brand store and paying twice the price to a shopping assistant who has no knowledge of leather whatsoever. The satchel itself is exactly as I had wanted, and other teachers at my school have remarked how beautiful it is. I'm very glad I did some internet research and managed to find Henry.

September 20, 2020
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thank you (I know who you are but since you chose to leave your name off the review I will respect that).

Rated 5 out of 5 stars

I brought a Full Monty briefcase for…

I brought a Full Monty briefcase for our son to take to University with him.

Right from the very beginning the communication was great, I knew what I was buying and followed it's journey right till it's arrival at home. The briefcase itself just oozes quality and our son is proud to be taking it with on his next stage in his life.

Thank you very much Henry. Great doing business with you.
Kind regards
Amanda Cooke

September 18, 2020
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Amanda

Rated 5 out of 5 stars

Second to none

I was looking for a traditional style briefcase and could not find it except for offerings by”big name” designers for 200%-300% higher prices. I somehow stumbled upon Henry and I’m so glad I did. Henry blew away my already high expectations. Communicating with him was extremely straightforward and he immediately got to work. His craftsmanship is second to none and prices are without comparison.

I received my briefcase sooner than I expected, and have received numerous compliments from anyone who has seen it.

Thanks Henry!

September 18, 2020
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks Frank.

Rated 5 out of 5 stars

Seven years and counting!

Firstly, I should explain that Henry made my briefcase around seven years ago. The design is similar to the Full Monty but the straps go all around the case (Henry did this and a few other bits as a one off) Seven years of full time use, taking a laptop in and out several times a day and carrying all of the other "stuff" of a working life. I'm in construction so my surroundings can be anything from a West End office to the middle of a muddy field. In the seven years the case has aged beautifully with the only hint of age being a small polished 2" circle where the case dangles against my hip when carried with the shoulder strap. So would I recommend Henry: YES. Do I still consider his prices to be too low: YES. So if you are looking for a case you can rely on or you are looking for that gift for someone special Henry is the gentleman and Artisan to speak too. You will not be disappointed. Best materials, best craftsman, equals best bags and cases! Proper quality that lasts and lasts.

September 5, 2020
Unprompted review
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Reply from HENRY TOMKINS LEATHER

WOW! So nice to be appreciated! Thank you.

Rated 5 out of 5 stars

A true craftsman and gentleman

Henry managed to produce a satchel for me as a special present from my husband at short notice for my birthday.I was helped by Henry's expertise to come up with a satchel to suit my needs.I am really pleased with the quality and design of my satchel.I would have no hesitation in recommending Henry for his workmanship.He is a true craftsman and gentleman.
Rachel Shropshire

August 2, 2020
Unprompted review
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Reply from HENRY TOMKINS LEATHER

Thanks, Rachel.

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