Huddle Insurance Reviews 7,548

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 999 reviews, reviewers had a great experience with this company. Customers frequently highlight the competitive pricing and the user-friendly online experience, noting how easy it is to navigate the website and obtain quotes. Many appreciate the streamlined process for applying and the clear, jargon-free wording of the policies. However, some people were dissatisfied with the customer service and the online portal, mentioning issues like errors, difficulty updating details, and slow response times to inquiries. A few other people also felt that the service could be inflexible in certain situations, leading to frustrating experiences.

What people talk about most

Price

Reviewers highlight positive aspects of price, often finding it competitive and affordable compared to other... See more

User experience

Consumers find the user experience to be positive. Many reviewers praise the website's ease of navigation and... See more

Service

Clients share ambiguous opinions on service. Many customers praise the quick, friendly, and professional... See more

Website

Customers generally express satisfaction with the website's ease of use and navigation. Many reviewers found... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While some reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Waited in live chat for too long with no response. Make sure you set aside an hour just to update your details. Online portal is missing a lot of features, why can't I update my rego number onli... See more

Company replied

Rated 4 out of 5 stars

Huddle was very easy to work out premiums on line with the realistic costing for a car that travels less than 5000km per year. Was more than happy to go with them with at least a $250 saving on other... See more

Company replied

Rated 4 out of 5 stars

In regards to Travel Insurance, no problems. However, Huddle does not have the capacity for direct debits to the bank account for monthly car insurance. Everything has to go through a credit card,... See more

Company replied

Rated 4 out of 5 stars

Using the online tool was simple and easy to use. However the add on extra makes these premiums creep up ever so quickly. Though on review the price was still very competitive. Hopefully I never nee... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Travel Insurance Company

Written by the company

By combining our insurance and technology expertise, we're making insurance quicker, better and cheaper. Life moves fast. Who wants to hang around for insurance? Huddle's award-winning car insurance offers flexible options, including Pay As You Drive. Enjoy friendly, Australia-based support and the convenience of buying, managing, and claiming 24/7. Join thousands of satisfied Australians who trust Huddle for their car, home and travel insurance needs.

14 Day Money Back Guarantee

Try our products risk free

If you decide that this policy is not for you and you have not made a claim, you may cancel any Huddle policy within 14 days of it starting.

Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I wanted cheaper insurance and this one…

I wanted cheaper insurance and this one was the cheapest for what I needed

March 22, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.

Rated 4 out of 5 stars

Nothing special actually

Nothing special actually. Slightly better price.

March 26, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.

Rated 5 out of 5 stars

Easy to review and select and pay

Easy to review and select and pay. value definately

March 19, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 5 out of 5 stars

Price

Price, simplicity of purchase.
Hope that I'm not in a position to find out how user-friendly and effective the travel insurance policy is in service delivery mode

March 26, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 2 out of 5 stars

Stuck in Dubai due to Trump's war

We were in Dubai and unable to return to Perth on our scheduled date, due to the Middle East conflict between US/Israel and Iran. Dubai airspace was closed and flights did not leave for about 6 days.
On the day after our planned return, when we realised that the length of our stay would be uncertain, I contacted Huddle to extend our cover. I was told we could NOT get extended cover under any circumstances ("Company policy").
I find it absurd that Huddle Insurance is so inflexible in those circumstances where an act of God (for God, read Donald Trump) had caused us to be stuck overseas. I do not understand the reason for denying cover just because the policy period had ended. Is there a logical reason? I would be interested to hear it.
As it happened we saved a few dollars and you lost some revenue.

February 14, 2026
Rated 5 out of 5 stars

Fast and easy to organise at a…

Fast and easy to organise at a reasonable price.

March 8, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 5 out of 5 stars

Very easy to deal with.

Very easy to deal with.. quick service . Will use again thanks
Greg

February 23, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 4 out of 5 stars

Easy to use through compare

Easy to use through compare. I had never heard of huddle insurance but they seem comparable

March 26, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.

Rated 5 out of 5 stars

Good insurance

I feel safe now and dont need to worry about my cars damage because it has insurance

March 21, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.

Rated 5 out of 5 stars

Affordable and reliable travel insurance

Huddle Insurance was very competitively priced and met all of our Internationaltravel cover requirements. It was easy to understand and set up.

March 19, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

Rated 5 out of 5 stars

Easy to organise.

Easy to organise.

March 19, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.

Rated 1 out of 5 stars

No phone support only text chat for AI

No phone support only text chat for AI. Bot completely hopeless. So I cancelled it within 30 minutes.

March 24, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thanks for taking the time to leave us a review. We are sorry to hear we haven't been able to assist you with a policy that suits your needs this time around.
We accept all feedback, whether positive or constructive, as an opportunity to grow and improve so thank you for this insight.

Rated 5 out of 5 stars

Simple

Simple, quick, easy, affordable.

March 23, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.

Rated 5 out of 5 stars

easy process

March 10, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.

Rated 5 out of 5 stars

Price😁👍

Price😁👍
User experience

March 18, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.

Rated 5 out of 5 stars

Easy to navigate website and…

Easy to navigate website and competitive of prices on comprehensive car insurance

March 23, 2026
Huddle Insurance logo

Reply from Huddle Insurance

Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.

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