Hudgell Solicitors Reviews 1,957

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, attentiveness, and caring approach, often highlighting their efforts to keep clients informed and at ease throughout their cases. Many people appreciate the excellent customer service, noting the clear communication, quick response times, and the personalized support received. The overall service is consistently described as professional and efficient, with many clients expressing gratitude for the positive outcomes of their claims. However, some customers reported issues with the intake process, feeling that initial screenings could be improved to prevent unnecessary distress, especially for sensitive cases. A few people also mentioned difficulties in receiving responses or experiencing delays in communication, leading to files being closed without resolution. Additionally, some reviewers felt the company lacked knowledge regarding specific claim parameters or were unwilling to handle cases involving mental health.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Service

Clients share positive opinions on service, highlighting the professionalism, efficiency, and dedication of... See more

Claim

Reviewers mention positive feedback about their claims. Many customers express satisfaction with the regular... See more

Response time

Consumers express satisfaction with response times, highlighting the team's professionalism and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Solicitor Shauna, was nothing but extremely professional, very responsive and informative from the get go. My Claim took longer than we both expected, but we got there in the end and I was alway ke... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors handled our case with such extreme care and made sure to keep us updated every step of the way. Steve Whiteside especially gave such care and maintained such professionalism through... See more

Company replied

Rated 5 out of 5 stars

Hudgell Solicitors are highly recommended! They provided real professional and person centred care to my family and we never ever felt like a case number. Steve Whiteside in particular has been wonde... See more

Company replied

Rated 5 out of 5 stars

We’ve had a really positive experience so far with our claim thanks to our claims advisor, Ilze. As our case is quite sensitive, having someone who is understanding, patient, and supportive has ma... See more

Company replied


Company details

  1. Lawyer
  2. Elder Law Attorney
  3. Employment Attorney
  4. Law Firm
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

At Hudgell Solicitors we value our clients very highly so the service we deliver is always very friendly and to the point. We have years of experience in helping people with diverse and highly complicated injury cases. Our clients can be rest assured that their cases will be dealt with the highest integrity and diligence. The team at Hudgell Solicitors will always extend a helpful, genuine welcome to all without exception and offer complete sincerity and care to clients throughout their claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Highly recommend!

Thank you to Steve Whiteside and the rest of the team for all your hard work on this claim. I was always kept updated and they always went above and beyond. Highly recommend!

January 25, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Megan, We appreciate you sharing your experience. We're happy to hear that our team kept you informed and exceeded your expectations. Thank you for the recommendation!

Rated 5 out of 5 stars

Hudgells Solicitors; exceptional!!

Hudgells Solicitors have shown high levels of professionalism at all times. The staff have been patient, caring and understanding at every step of this difficult journey and have always shown genuine sensitivity to everyone involved. The communication from Hudgells has been clear, regular and comprehensive which has allowed me to better understand the legal complexities of this action. I would like to offer a huge thank you to everyone at Hudgells. Highly recommended.

January 23, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi David, We appreciate your kind words and are so glad to hear about your positive experience. It's wonderful to know our team's professionalism, patience, and clear communication were helpful during this challenging time. Thank you for recommending our services.

Rated 5 out of 5 stars

Professional, compassionate support from the outset

I contacted Hudgell Solicitors regarding a very sensitive and distressing matter. From the first conversation, Nazish Nawaz was professional, patient and compassionate. I felt listened to and never rushed, and everything was explained clearly at a time when it was difficult to talk through what had happened.

Although the investigation is at an early stage, I feel reassured that my concerns are being taken seriously and that the firm is willing to properly investigate the issues raised. Thank you for your care and understanding during what has been a very difficult process.

January 23, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Mohammed, We appreciate your feedback and are grateful for your kind words. We're so glad to hear that you felt supported by Nazish during this difficult time, and that our approach was helpful. It's important to us that you feel heard and understood, and we're committed to thoroughly investigating your concerns.

Rated 5 out of 5 stars

I would 100% recommend using Hudgell…

I would 100% recommend using Hudgell solicitors, as their guidance and professionalism guided me through my brothers final inquest from start to finish. Iftikhar Manzoor helped me navigate legal guidance and always made me feel supported with his knowledge and kindness during a very stressful time in our lives. We were updated through every level of pre inquest hearings with emails, phone calls and face to face support at the pre inquest hearings with the coroner The actual inquest itself was intense, but much less intense than it could have been if we had not chosen to use Iftikhar as his calm and level headed nature helped to keep us grounded throughout. Thank you Hudgells, highly recommend

January 22, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Adrienne, We're grateful for your recommendation and appreciate you sharing your experience. We are happy Iftikhar could provide guidance and support during such a stressful time. It's wonderful to hear that our calm approach helped you through the inquest. Thank you.

Rated 5 out of 5 stars

Very helpful

From the get go to start my claim, Sarah was very helpful, she was always keeping me updated with responses, always took my calls and responded to emails in an appropriate time frame. Could not recommend enough! Thank you so much for helping me win my case :)

January 22, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Chloe, We're happy to hear that you had such a positive experience. We appreciate you mentioning the helpfulness and responsiveness you received from Sarah during your claim. Thank you for sharing your feedback. We are so glad we could help you win your case!

Rated 5 out of 5 stars

Tracy Thames from hudgells guidance…

Tracy Thames from hudgells guidance solicitors information was so Much appreciated.

The advice she gave in my opinion and what to expect from my claim was invaluable thanks.

So should you all need a great solicitor, if you come across Tracy Thames from hudgells solicitors, or hudgells solicitors in general, you Can’t go to far wrong, highly recommended solicitors…..👍

January 21, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Keser, We appreciate your kind words and are so glad the guidance you received from Tracy was invaluable. It's great to hear you had a positive experience, and we thank you for recommending our services.

Rated 5 out of 5 stars

I would sincerely like to thank…

I would sincerely like to thank Iftikhar and Jade for their hard work, professionalism , and their unwavering support throughout my case. They believed in me from the very beginning and treated me with kindness, respect, and understanding.Their dedication made a very difficult time much easier to get through and I am extremely grateful for everything they did for me .

January 21, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Joanne, We appreciate your kind words. We are so glad to hear that the support and dedication provided by Iftikhar and Jade made a difference during a challenging time. Thank you for sharing your positive experience.

Rated 4 out of 5 stars

Safe and considerate hands

So far, the staff have been extremely helpful and attentive. I am in the early stages of my relationship with Hudgell Solicitors hence my 4 stars. I hear great things about them so I know that I am in safe and considerate hands!

January 21, 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate your feedback and are so glad to hear that our staff has been helpful. We look forward to continuing to provide attentive service throughout your claim. Thank you!

Rated 5 out of 5 stars

I would like to thank Hudgell…

I would like to thank Hudgell Solicitors for their professionalism, care, and clear communication throughout the process.

From the outset, the team were organised, responsive, and reassuring, keeping me informed at every stage and explaining matters in a way that was easy to understand. I always felt supported and confident that my case was being handled thoroughly and with attention to detail.

A particular thank you to Steve Whiteside, whose clarity and calm approach were especially appreciated during key stages. His communication helped ease what could otherwise have been a very stressful process.

I would not hesitate to recommend Hudgell Solicitors to anyone seeking a firm that is professional, compassionate, and diligent in their work.

January 19, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Maddi, We appreciate your kind words and are so glad to hear about your positive experience. It's wonderful knowing our team's professionalism, care, and clear communication made the process easier for you. We value your recommendation!

Rated 5 out of 5 stars

Professional care

Hudgell Solicitors handled our case with such extreme care and made sure to keep us updated every step of the way. Steve Whiteside especially gave such care and maintained such professionalism throughout the whole process. Can’t thank them all enough and highly recommend them to anyone.

January 20, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Anya, We're happy to hear that our team provided such dedicated care throughout your case, Steve inparticular. It's wonderful to know that the support and professionalism made a positive difference. We appreciate your recommendation!

Rated 5 out of 5 stars

Excellent Support and Clear Guidance from Hudgell Solicitors

I contacted Hudgell Solictors to help with a medical negligence claim. After filling out the online form, someone contacted me within the hour. I was put in touch with Isobelle Plowright she was flexible with me when I could speak as sometimes I was working, she explained everything throughly and answered any questions I had. She was really friendly and helpful and understanding

January 20, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Chloe, We're happy to hear that you had a positive experience with our New Claims department. It's great to know that Isobelle was able to assist you effectively with your medical negligence claim. We appreciate your kind words and thank you for your feedback.

Rated 5 out of 5 stars

I highly recommend Hudgell Solicitors…

I highly recommend Hudgell Solicitors They handled my claim very professional and with experience I cannot thank them enough Paul McClorry and his team were excellent and got me a good result Thank you

January 19, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Susan, We're thrilled to hear that our service met your needs. We appreciate your kind words regarding the professional and experienced handling of your claim by Paul, and we are delighted we achieved compensation for you.

Rated 5 out of 5 stars

Highly recommended

Hudgells and Ellie in particular were really helpful - they made everything easy to deal with and kept me fully informed throughout the whole process. I can highly recommend them to anyone needing legal advice.

January 19, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Sue, We're delighted to hear that the process was easy for you and that you were fully informed. We appreciate your recommendation and thank you for your positive feedback.

Rated 5 out of 5 stars

The people working at this firm of…

The people working at this firm of solicitors are the best so helpful
Any questions I had they answered professionally and explained everything to me
There are great would recommend to anyone who needs help

January 18, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Amarjit, We appreciate you taking the time to share your positive experience. We are happy to hear that our team was so helpful and professionally answered your questions. We will always ensure our clients fully understand the process and the next steps. Thank you for your recommendation!

Rated 5 out of 5 stars

Steve Whiteside

Steve Whiteside and his team provide a faultless service from start to finish, I would definitely recommend Hudgull Solicitors

January 5, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Simon, We appreciate your kind words! It's wonderful to know our team delivered such excellent service, inparticular Steve. Thank you for recommending our firm.

Rated 5 out of 5 stars

Very early

Very early
On in the process but so far they have been calming, efficient and professional

January 16, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Caroline, We appreciate your feedback and are so glad to hear that our team has been able to provide you with a calming and professional experience so far.

Rated 5 out of 5 stars

Amazing from start to finish.

I approached this company after careful homework in selecting a reliable company. I can't recommend them enough. From start to finish their commitments to the highest level of communication and helpfulness is one to be recognised.

January 1, 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate you choosing us, and we're so glad to hear that our dedication to communication and support stood out to you. We Thank you for your recommendation and five-star review. It means a lot to us. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very high recommendation

Great first impression customer service, kind and friendly when asking questions. I felt very at ease while discussing sensitive topics. Communication was fast and clear with clarity when requested. Lovely people and I would highly recommend anyone to go through this company.

January 16, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Connor, We're thrilled to hear that you felt at ease and found our communication clear and fast. We appreciate how personal and sensitive claims can be, and will always ensure our clients are given the support, guidance and time that they need during their claim. It means a lot that you recommend our services! Thank you for your positive feedback.

Rated 5 out of 5 stars

I was apprehensive about whether I…

I was apprehensive about whether I qualified for a claim and unsure about the whole claim process but the colleagues at Hudgell made the whole experience so simple and pain free. I would highly recommend these guys for a personal injury claim.

January 16, 2026
Unprompted review
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Reply from Hudgell Solicitors

Hi Jolene, We're happy to hear that we made the claim process simple and pain-free for you. We understand how daunting it can be to start a claim and will always make the process as simple and comfortable as possible. It's great to know our colleagues helped ease your worries. Thank you for recommending us!

Rated 5 out of 5 stars

A Solicitor Who Goes Above and Beyond

I have been working with Steve Whiteside as my solicitor for a civil claim over several years, and I cannot praise him enough. From the start, he has been consistently professional, responsive, and approachable. No matter what questions I had even ones I worried were silly he always responded quickly and never made me feel foolish.

Steve is open and honest about the process and what is happening at every stage, which has made a stressful situation much easier to manage. The support he has provided to me and my family has been exceptional. He is kind, thoughtful, and compassionate; I’ve shared some very personal and difficult experiences with him, and he has always listened with patience, reassurance, and understanding.

His professionalism, empathy, and dedication make him an outstanding solicitor and an invaluable asset to your team.

January 15, 2026
Unprompted review
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Reply from Hudgell Solicitors

We appreciate your very kind words. We're so glad to hear that the support offered during your civil claim was helpful and that you felt heard and understood. It's wonderful knowing our team members, in particular Steve, professionalism and dedication were valuable to you. Thank you for sharing your experience.

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