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Huggg Reviews 

161
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We recently rolled out Huggg to our managers across the business and the feedback from both managers and employees has been really positive so far. The platform is easy to use and is a great way t... See more

Rated 5 out of 5 stars

I received excellent support from the Huggg customer service team, particularly Jasmine. I had ordered a chocolate bar from Hotel Chocolat, which unfortunately was delivered on one of the hottest d... See more

Rated 5 out of 5 stars

Marie and the Team have made our Grant Distribution Process so much easier with Huggg. Prior to Huggg we found the process very manual, now with Huggg we can distribute quicker and with all the record... See more

Rated 5 out of 5 stars

Amazing help and support for over a year from Huggg with vouchers to support our free school meal students during the pandemic. Great initial online training & simple to use guides for schools and... See more

Company replied

Company details

  1. Corporate Gift Supplier
  2. Business to Business Service
  3. Software Company

About Huggg

Written by the company

Corporate gifting, minus the corporate.

Huggg is a UK gifting platform for businesses - free to use, trusted by 2,000+ UK companies. Send employee gifts, client gifts, and incentive rewards in minutes. No addresses needed. No admin. No unwanted gifts.

How it works

Pick a category and budget. Add a personal note. Send by link - email, SMS, or wherever you can paste a URL. The person you're gifting picks something they actually want from 200+ brands and claims it in a couple of clicks. No app. No login. No waiting.

Who uses Huggg

HR and people teams build employee recognition programmes that managers actually use. Set budgets, track what's been sent, and see the impact - without ever asking anyone for their home address.

Sales and marketing teams send client gifts and campaign rewards that feel personal, not promotional. A gift with choice lands differently to a branded pen.

Managers say thanks in the moment - when it matters, not at the end-of-year review cycle. Takes minutes. And it costs nothing to get started.

Office and ops teams sort Christmas gifts, new starter packs, and leaving presents without spreadsheets or supplier juggling. One account, one invoice, sorted.

Why it works

The problem with most corporate gifting is that it's designed for the sender, not the recipient. Branded merchandise that ends up in a drawer. Gift boxes chosen by procurement. Vouchers for places nobody uses.

Huggg is choice-led. Recipients browse and pick what they actually want from a curated range of 200+ UK brands - without seeing the price. It feels like a gift, not a budget line item.

And because it's sent by link - no home addresses, no postal delays, no size-and-colour spreadsheets - it actually gets done. Recognition that's easy to send is recognition that gets sent.

The practical bit

It's free to use. No platform fees, no per-send charges, no per-redemption costs. You pay for the gift card. And that's it.

For teams that need more: budget controls, manager permissions, VAT receipts, P11D-ready reporting, and recipient-reaction tracking. Built for the people who have to justify spend to finance.

Used by Octopus Electric Vehicles, GoCardless, Starbucks, Wingstop UK, Dermalogica, and 2,000+ other UK businesses. Over £300M worth of gifts sent through the platform.

Start gifting at huggg.me.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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4.8

All reviews

(161)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We really loved using Huggg

We really loved using Huggg – such a great, easy way for us to treat our employees. The feedback on the gifts and choices available was really great too – people were very grateful and happy.

January 18, 2022
Unprompted review
Huggg logo

Reply from Huggg

It's lovely to hear that your employees were happy with their gifts. Thanks Pari.

Rated 5 out of 5 stars

Go to place for staff recognition gifts

Great one stop shop to order rewards for colleagues. Order history complete with notes on who rewards have been issued to makes the auditing process straight forward.

December 23, 2021
Unprompted review
Huggg logo

Reply from Huggg

Thanks Andy!

Rated 5 out of 5 stars

So easy!

So easy to send a gift and the service seems super personal.

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

More the most part it is excellent

More the most part it is excellent, and Taz was so patient and helpful with my queries.
Unfortunately the Paypoint team were not so helpful and my query was not resolved so I had to cancel the paypoint and isssue a voucher in its stead

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and fun

A speedy way to treat or engage clients or teammates - particularly relevant when we are working from home rather than being together. A broad range of gifts, with seasonal releases (mini Christmas tree! Mini Egg brownies!), houseplants, tipsy treats and the best flapjacks I've ever tasted.

November 17, 2021
Unprompted review
Rated 4 out of 5 stars

Great service

A great way to show appreciation to your top quality colleagues. Great service, would recommend.

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Superb

I've used this service three times since being introduced a couple of weeks ago and am a really satisfied customer. I love how easy it is, the quality of the products, and the terrific value for money. Recommend for individuals but especially businesses.

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

Huggg as a reward platform for staff, contractors and clients

We have used Huggg on a few occasions for sending rewards to our staff and contract tutors, it is so simple for us to select the gift or the value, but for the recipient to then enter all of their details and even choose what they receive (e.g. if it's wine they can choose the mix of red & white etc.). It's a great way of incentivising our staff, contractors and clients, and there is a superb range of gifts to choose from. It's our go-to award platform now!

August 1, 2021
Unprompted review
Huggg logo

Reply from Huggg

Thanks for your review Steve.

Rated 5 out of 5 stars

Awesome bit of kit

Awesome bit of kit - we love Hugg!!! We use it to reward our customers or anyone who does a favour for us - eg helps with some advice or user feedback / product testing

July 30, 2021
Unprompted review
Huggg logo

Reply from Huggg

We think you're awesome too Eden!

Rated 5 out of 5 stars

Great

Great, easy to use service - especially when ordering multiple vouchers. Would recommend!

July 22, 2021
Huggg logo

Reply from Huggg

Thanks for the recommendation Emily.

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