Hugh Ugoli Socks Reviews 283

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and comfort, often highlighting the softness and durability of the socks. Many appreciate the wide selection of colors and the fact that the socks are easy to put on and stay in place without binding. The customer service is frequently described as excellent, with people noting the helpfulness and responsiveness of the staff in resolving issues. However, some customers experienced issues with their orders and delivery, such as receiving the wrong size or color, or not receiving their shipment at all. A few people also found the socks to be uncomfortably tight or to run small, despite the general positive feedback on fit.

What people talk about most

Product

People report positive experiences with product, especially praising the comfort, softness, and quality of... See more

Quality

Clients share positive opinions on quality, frequently praising the comfort, softness, and durability of the... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise the simple ordering... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many consumers praise the prompt and fast... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers describe the service as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 90-year-old mom loves these socks because they are easy for her to put on and take off by herself. They are comfortable and durable. They are available in many colors. And the company’s customer se... See more

Company replied

Rated 5 out of 5 stars

My order was for my hubby. We have a grandson who is in the Marines. To honor him, I bought these. The ordering was simple, the delivery was fast. The quality is fantastic. The design was perfect, the... See more

Company replied

Rated 5 out of 5 stars

I was having trouble trying to order enough pairs to obtain the 50 percent discount so I decided to call the company. The following morning I got a call back informing me that I could now order whate... See more

Company replied

Rated 5 out of 5 stars

The socks are great! Super soft and comfy. The colors are fantastic, and I had a better selection of colors than most sock companies which is so appreciated. Having multiple shades of a color refle... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Excellent Embroidery Quality. Shop diverse socks for all - men, women, and kids! Also super soft and comfy Non-Binding Diabetic Socks. Find the perfect fit, comfort, and style. Get yours at Hugh Ugoli Socks now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

283 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The socks are great

The socks are great! Super soft and comfy. The colors are fantastic, and I had a better selection of colors than most sock companies which is so appreciated. Having multiple shades of a color reflects on realistic wardrobes.
(Note to email marketers who sent this survey. I had no idea what this was for when I got the survey, I had to search my emails to figure it out which mist people wont do. When you send it, it would be good to remind someone what they are taking a survey for, especially when your conpany name does not remind one of the purchase.)

October 14, 2025
Hugh Ugoli Socks logo

Reply from Hugh Ugoli Socks

Dear Rebecca,

Thank you so much for your lovely review! We're delighted to hear that you love the softness, comfort, and especially the wide range of colors in our collection. We believe little details like multiple shades truly make a difference — and we’re so glad you noticed!

We also appreciate the note you sent. Your feedback is valuable, and we’ll be sure to take it into consideration as we continue improving our customer experience.

Warm regards,

Rated 5 out of 5 stars

These socks are just right for me

These socks are just right for me. I bought the mostly cotton kind. They cling without sagging or being overly tight. They breathe. They absorb moisture. They last for 100s of washes. The color stays strong. Thank you so much.

October 21, 2025
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Reply from Hugh Ugoli Socks

Dear Valina,

Thank you so much for your wonderful review! We’re thrilled to hear that our mostly cotton socks are the perfect match for you — offering just the right balance of comfort, breathability, and durability.

It’s great to know they’ve held up beautifully through many washes and that the color has stayed vibrant. Your satisfaction and trust mean a lot to us, and we truly appreciate your kind words.

Warm regards,

Rated 1 out of 5 stars

I never received my socks 😕

I never received my socks 😕

October 4, 2025
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Reply from Hugh Ugoli Socks

Dear Monique,

Thank you for letting us know about this issue. We’re truly sorry to hear that your shipment hasn’t been received. Our team has already reached out to you directly, and we’re doing everything we can to investigate and resolve the situation as quickly as possible.

Your satisfaction is very important to us, and we’ll make sure this is taken care of promptly.

Best regards,

Rated 5 out of 5 stars

Nice product

Just what i was looking for not for work not heavy duty not thik but light and thin for summer and light use but good qualit, may not last forever but they will last me long enough.

October 20, 2025
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Reply from Hugh Ugoli Socks

Dear Jose,

Thank you for your thoughtful feedback! We’re glad to hear that our socks were exactly what you were looking for — light, thin, and perfect for summer comfort and everyday use.

We appreciate your honest comments on quality and durability, and we’re happy they suit your needs well. Thank you for choosing Hugh Ugoli — we hope to keep your feet cool and comfortable all season long!

Best regards,

Rated 5 out of 5 stars

High quality product at a reasonable…

High quality product at a reasonable price. Nice fit.

October 19, 2025
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Reply from Hugh Ugoli Socks

Dear Ronski,

Thank you for your great feedback! We're so glad to hear that you’re pleased with the quality, fit, and value of our socks. Providing high-quality comfort at a fair price is exactly what we aim for.

We truly appreciate your support and hope to serve you again soon!

Best regards,

Rated 5 out of 5 stars

Love your soft socks

Love your soft socks! Thank you.

October 24, 2025
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Reply from Hugh Ugoli Socks

Dear Beverly,

Thank you so much for your kind words! We’re delighted that you love the softness of our socks. We appreciate your support and look forward to serving you again soon.

Best regards,

Rated 5 out of 5 stars

Soft

Soft, comfortable and easy to put on...
I have both the calf length and ankle length..both are great

October 24, 2025
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Reply from Hugh Ugoli Socks

Dear Lynell,

Thank you so much for your kind review! We’re delighted to hear that you’re enjoying both the calf-length and ankle-length socks, and that they’re soft, comfortable, and easy to put on — exactly what we aim for.

Your support means a lot to us, and we’re so glad to know our socks are keeping you comfortable in every style.

Best regards,

Rated 5 out of 5 stars

Quick service

Quick service, nice quality socks, no pesky emails.
Thanks!

October 23, 2025
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Reply from Hugh Ugoli Socks

Dear Elliott,

Thank you so much for your kind feedback!
Your satisfaction means a lot to us, and we hope to serve you again soon!

Best regards,

Rated 5 out of 5 stars

The softness of the socks is amazing

The softness of the socks is amazing. The fit is remarkable. If I had a complaint, it would be no dryer
use, just hang dry. But I still bought six blue and six
black and have enjoyed every step I take.

October 21, 2025
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Reply from Hugh Ugoli Socks

Dear Tillie,

Thank you so much for your wonderful review! We're delighted to hear that you’re enjoying the incredible softness and perfect fit of our socks. It’s great to know they’ve made every step more comfortable for you.

We completely understand your point about hang-drying — this recommendation simply helps preserve the softness and elasticity of the fibers longer. Still, we truly appreciate your understanding and continued trust, especially with your multiple purchases!

Warm regards,

Rated 5 out of 5 stars

Diabetic socks are the best ever!

Their diabetic socks are the most comfortable socks I have ever worn
I probably have over a dozen people in love. I have been wearing them for years.

October 21, 2025
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Reply from Hugh Ugoli Socks

Dear Kathy,

Thank you so much for your amazing feedback! We're thrilled to hear that our diabetic socks have been your favorite for years and that you’ve even shared them with others — that means the world to us.

It’s wonderful to know they continue to provide the comfort and quality you expect. Your loyalty and trust truly inspire us to keep delivering the best.

Warm regards,

Rated 5 out of 5 stars

Picky picky

I am extremely particular about my socks. I have probably thrown out 100 pair of socks because they were to heavy, to tight or to something. These socks are perfect. I love them and did from the moment I tried them on.

October 21, 2025
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Reply from Hugh Ugoli Socks

Dear Nancy,

Thank you so much for your wonderful review! We’re thrilled to hear that our socks passed the ultimate “picky test” and became a perfect match for you. Comfort, softness, and the right fit are what we care about most, so it’s great to know we got it just right.

We truly appreciate your trust and hope to keep your feet happy for many more pairs to come!

Best regards,

Rated 5 out of 5 stars

Love the feel and fit. Just wish there were more colors

Loved the fit and comfort. Just wish there were more colors.

October 19, 2025
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Reply from Hugh Ugoli Socks

Dear Suzy,

Thank you so much for your kind words! We're thrilled to hear that you love the feel and fit of our socks — comfort is exactly what we aim for.

We truly appreciate your suggestion about offering more colors. Our product team is always exploring new shades and styles, and feedback like yours helps guide those decisions. Hopefully, you’ll see more color options very soon!

Best regards,

Rated 1 out of 5 stars

Uncomfortable socks

Sorry but these are one of the most uncomfortable pair of socks I've ever had. They are incredibly tight and almost impossible to get on...and I don't have fat legs. I reviewed these earlier today, and for some reason the review came up showing I had given them an excellent review, with just a dot at the bottom with my actual review. BEWARE!!!

October 20, 2025
Unprompted review
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Reply from Hugh Ugoli Socks

Dear Susan,

Thank you for bringing this to our attention. Our team has already tried to reach you via both phone and email to assist with resolving this issue.

Feel free to contact us directly via the email and phone numbers on our website.

We’d love the opportunity to make this right and ensure your order reaches you as soon as possible.

Best regards,

Rated 5 out of 5 stars

the socks are not tight fitting and not…

the socks are not tight fitting and not bulky.

October 13, 2025
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Reply from Hugh Ugoli Socks

Dear FV,

Thank you for your feedback! We're so glad to hear that you’re happy with the fit and feel of our socks. Providing a non-tight, non-bulky design that ensures comfort throughout the day is exactly what we strive for.

We truly appreciate your support and hope to serve you again soon!

Best regards,

Rated 5 out of 5 stars

I was specifically looking for brown…

I was specifically looking for brown colored socks in a range of brown color. Cannot find them near me. So, I was quite pleased to get exactly what I was looking for.

October 10, 2025
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Reply from Hugh Ugoli Socks

Dear Sharran,

Thank you so much for your kind words! We’re delighted to hear that you found exactly what you were looking for — especially in the perfect shade of brown. It’s great to know our collection could offer what wasn’t available locally.

We truly appreciate your support and hope to serve you again soon — perhaps in a few more of your favorite colors!

Best regards,

Rated 4 out of 5 stars

great but one request

For me, the diabetic socks are wonderful. My only wish is for them to be crew socks instead of ankle socks. I have neuropathy in my left leg and the ankle socks hit near the nerve and can cause pain at times, but so far, they are the best I have found.
I really like the bamboo fabric and the thinness of the sock. They wash up very nicely and don't retain a bad odor.

September 30, 2025
Hugh Ugoli Socks logo

Reply from Hugh Ugoli Socks

Dear Virginia,

Thank you so much for your thoughtful and detailed feedback! We're delighted to hear that you find our diabetic socks comfortable and appreciate the softness and quality of the bamboo fabric. It’s great to know they’ve been working well for you so far.

We truly understand your point about the ankle length and how it may affect your neuropathy. The good news is that we also offer crew-length diabetic socks, which provide the same softness and breathability but with a bit more coverage. They might be a better option for your comfort.

Thank you again for sharing your experience — your feedback helps us continue improving our products to meet every customer’s needs.

Best regards,

Rated 5 out of 5 stars

I bought them for my mother who has…

I bought them for my mother who has swollen ankles and they feel comfortable for her

October 7, 2025
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Reply from Hugh Ugoli Socks

Dear Diana,

Thank you so much for your kind feedback! We’re so glad to hear that your mother finds our socks comfortable — especially for swollen ankles. Providing gentle, non-restrictive comfort is exactly what we aim for, and it means a lot to know they’re helping her.

We truly appreciate your support and wish your mother continued comfort and ease.

Best regards,

Rated 5 out of 5 stars

The socks fit well and feel good

The socks are comfortable. I recently ordered some from another company and they were a shiny slippery material. I wear dresses below the knee and don't like panty hose. I plan to wear these this winter with my dresses.

October 6, 2025
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Reply from Hugh Ugoli Socks

Dear Debra,

Thank you so much for your lovely feedback! We’re delighted to hear that you find our socks comfortable and that they’re just what you were looking for — soft, non-slippery, and perfect for pairing with dresses.

We’re so happy to know you’ll be enjoying them this winter, and we truly appreciate your trust in Hugh Ugoli. Wishing you many cozy, comfortable days ahead!

Best regards,

Rated 5 out of 5 stars

The socks are very comfortable and wash…

The socks are very comfortable and wash excellent. They fit perfectly and are very soft. I'm very happy with this purchase.

October 4, 2025
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Reply from Hugh Ugoli Socks

Dear Customer,

Thank you so much for your wonderful feedback! We're thrilled to hear that your socks fit perfectly and stay soft even after washing — that’s exactly what we strive for.

We’re so glad you’re happy with your purchase and truly appreciate your support. We look forward to keeping your feet comfortable for many more pairs to come!

Best regards,

Rated 4 out of 5 stars

Does the job but sock size isn't accurate for my foot

I like that they don't bind around my ankles, but I don't like my socks to be short to the point where it is tight on my toes. The size 9-12 women's sock didn't have enough length between the toes and the heel. I wear a size 10 shoe and the socks seemed like they were made for someone with a shoe size 8. I tried the men's socks. They were wider in the toe box but didn't give much more in length.

September 25, 2025
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Reply from Hugh Ugoli Socks

Dear Donna,

Thank you for your thoughtful feedback. We’re glad to hear that you found the socks comfortable around the ankles, though we’re sorry to learn that the length wasn’t the right fit for you.

Our socks are designed with a gentle, non-binding structure, which can sometimes make them appear smaller before wearing. However, we understand that for shoe sizes around 10, the length can feel a bit snug, especially in certain styles. Your feedback helps us refine our sizing and design to better meet customer needs.

Best regards,

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